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Everlane mulling brick and mortar efforts
A growing number of pure-play e-commerce darlings including Warby Parker and Bonobos are opening physical stores to boost sales and brand recognition.
By Daphne Howland • Oct. 17, 2016 -
Instacart revives online tipping following customer outcry
The grocery delivery service eliminated tipping capabilities last month in an effort to increase and guarantee shoppers consistent earnings per delivery.
By Dan O'Shea • Oct. 16, 2016 -
Explore the Trendline➔
gradyreese via Getty ImagesTrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Alibaba CEO: Pure-play e-commerce faces 'tremendous challenges'
China’s largest e-commerce firm is taking steps to upgrade its retail businesses and targeting efficiency gains across product manufacturing, distribution and service.
By Daphne Howland • Oct. 13, 2016 -
Pinterest touts 150M monthly users, marketing enhancements
The social media site has been working diligently to prove its worth to marketers ahead of a widely anticipated initial public offering.
By Daphne Howland • Oct. 13, 2016 -
Researcher: Thousands of shopping sites hacked, card data skimmed
Multiple culprits likely were able to skim credit cards used at online stores run by retailers, consumer brands, automakers, government entities and other parties.
By Dan O'Shea • Oct. 13, 2016 -
Amazon adds toys to Alexa's repertoire in time for holiday shopping
Consumers can now use the Alexa voice-activated virtual assistant software to shop for toys available through Amazon Prime.
By Dan O'Shea • Oct. 13, 2016 -
Salvatore Ferragamo launches shoppable collection online
The Italian footwear and apparel label tapped Rose Gilroy to model a "shop the look" feature on its website, which allows shoppers to see-now, buy-now.
By Daphne Howland • Oct. 13, 2016 -
Crate and Barrel turns to tablets to enhance in-store experience
Customers are given a store-provided Mobile Tote for scanning product barcodes for more information, as well as searching items and adding them to a wishlist.
By Dan O'Shea • Oct. 11, 2016 -
GE unveils dishwasher integrated with Amazon Dash Replenishment
The dishwasher tracks detergent pod usage by counting wash cycles, and when the supply runs low, it automatically reorders more.
By Dan O'Shea • Oct. 11, 2016 -
Deep Dive
How mobile is transforming product search — and why voice may be next
Often overshadowed by flashier digital innovations, search remains the foundation of online shopper satisfaction. But search deficiencies on mobile are leaving customers feeling lost.
By Jason Ankeny • Oct. 11, 2016 -
Wall Street warms to Wal-Mart's shift to e-commerce
Wal-Mart is earmarking $11 billion in capital spending to boost online sales while drastically slowing down the number of new physical stores it will open.
By Daphne Howland • Oct. 11, 2016 -
Macy's to launch e-commerce site for China market in 2017
The retailer began selling in China last year via Alibaba's Tmall Global storefront, offering products from brands including Tommy Hilfiger and Fossil.
By Dan O'Shea • Oct. 10, 2016 -
"Staples Store sign logo building facade, US Postal Service, Staples Home Office Supplies Strike Picket" by Mike Mozart is licensed under CC BY 2.0
Staples enables Apple Pay through mobile site and app
The announcement comes two years after the retailer became one of Apple Pay's first supporters of in-store payments.
By Dan O'Shea • Oct. 9, 2016 -
Delivery drivers sue Amazon over contractor status
Three drivers in the retailer’s “Amazon Flex” program say their work requirements mean they should be compensated as employees.
By Daphne Howland • Oct. 7, 2016 -
Wal-Mart slows store openings as focus turns to e-commerce
“I don’t think it’s an exaggeration to say we are going through a transformative period,” Wal-Mart CEO Doug McMillon told investors and analysts Thursday.
By Daphne Howland • Oct. 7, 2016 -
EBay scoops up visual search engine developer Corrigon
Corrigon's image recognition technologies promise to help the web marketplace improve the quality of product photos and other visuals in its search results.
By Dan O'Shea • Oct. 6, 2016 -
Capital One buys price-match tracking startup Paribus
Paribus helps shoppers obtain automatic refunds when the price of an item purchased from an e-commerce site goes down.
By Dan O'Shea • Oct. 6, 2016 -
Amazon expands Dash ordering wand beyond grocery to all items
The wand allows consumers to add a product to their shopping cart by speaking its name or scanning a bar code.
By Daphne Howland • Oct. 6, 2016 -
Wayfair releases API to 3D model library to drive app development
Software developers gain access to more than 10,000 3D furniture and décor models, enabling them to integrate more realistic content into their applications.
By Dan O'Shea • Oct. 5, 2016 -
Shopify adds Facebook Messenger direct sales channel
Merchants have had almost 2 million unique conversations since Shopify began Messenger support earlier this year.
By Dan O'Shea • Oct. 5, 2016 -
Nordstrom institutes $25 Trunk Club 'try on' fee
The department store retailer bought the e-retailer two years ago for $350 million, but Trunk Club has yet to yield a profit, leading to stingier measures.
By Daphne Howland • Oct. 4, 2016 -
Amazon bans incentivized product reviews
The e-commerce giant will still support incentivized reviews facilitated through its Vine program, which is designed to provide information on products ahead of a sufficient number of reviews or feedback provided by users.
By Daphne Howland • Oct. 4, 2016 -
Deep Dive
Why Casper got into bed with West Elm
The mattress phenomenon and the home furnishings retailer are hoping their partnership has all the makings of a sleeper hit.
By Lara Ewen • Oct. 4, 2016 -
WalmartLabs open sources platform that powers Walmart.com
The retailer's research and development unit hopes other developers will adopt and improve the Electrode application platform.
By Dan O'Shea • Oct. 3, 2016 -
Shopify acquires partner Boltmade to boost Shopify Plus offering
Shopify Plus is a platform for "high growth" customers, with premium features like dedicated account management personnel and customizable checkout processes.
By Dan O'Shea • Oct. 3, 2016