Amazon’s Echo Show allows Alexa to answer queries with visuals

The latest addition to the Echo family is the first to display video or images, which would allow consumers to see and browse before they buy on the device.

By Dan O'Shea • May 9, 2017

Staples names first chief information security officer

The office supplies retailer is continuing to bolster its technology department, which also recently added a chief technology officer position for the first time.

By Dan O'Shea • May 9, 2017

Explore the Trendline➔

How the purpose of stores is evolving

Stores have always evolved in order to compete as times, technology and tastes change. And, most of all, to please customers.

By Retail Dive staff

What Amazon's sales tax decision means for e-commerce businesses

Just because Amazon is now collecting everywhere doesn’t mean all third-party sellers need to follow suit, writes Scott Peterson at U.S. Tax Policy and Government Relations.

By Scott Peterson • May 9, 2017

Inside the Retail Dive Consumer Survey

In a six-part survey of shoppers, we examined the psyche of the American consumer and the evolving role of the brick-and-mortar store.

By Corinne Ruff • May 9, 2017

Amazon lowers free shipping minimum again, escalating price war with Wal-Mart

It’s the second time in three months the e-commerce giant sliced its free shipping threshold for non-Prime members — this time, below Wal-Mart's $35 minimum.   

By Daphne Howland • May 9, 2017

Voice-activated assistant market poised to boom — and Amazon has a huge lead

EMarketer projects Amazon’s Echo speaker will attract a 70.6% share of the voice-activated assistant device market, which is projected to grow 129% over last year.

By Dan O'Shea • May 8, 2017

Aldo overhauls digital marketing with focus on engagement

The shoe retailer is transforming its website and mobile interface with a focus on engaging marketing over transactions.

By Dan O'Shea • May 8, 2017

Target to pilot next-day delivery for loyalty members

Using Target Restock, REDcard holders will be able to visit a dedicated online experience to order household essentials and convenience products for home delivery.

By Dan O'Shea • May 8, 2017

Jeff Bezos: Artificial intelligence permeates Amazon’s business strategy

The founder and CEO of Amazon said machine learning tech has the potential to improve search results, product recommendations for customers and inventory management, among other things.

By Dan O'Shea • May 7, 2017

Wal-Mart's IoT patent takes aim at Amazon Dash

The platform, which aims to track how consumer products are used in homes, is designed to automatically order when products are depleted or need replacement.

By Daphne Howland • May 5, 2017

Bebe reportedly dodges bankruptcy, will shutter all stores

The women’s apparel retailer was able to ink deals with its landlords to close all of its 180 stores and avoid a Chapter 11 filing.

By Daphne Howland • May 5, 2017

Anti-fraud tech firm Signifyd raises $56M in Series C funding

The company received major investments from Bain Capital Ventures, Menlo Ventures and American Express.

By Dan O'Shea • May 4, 2017

Amazon unveils plans for vast UK tech development center

The center, slated to open in the fall, will focus on work related to devices like the Kindle, Echo Look and others.

By Dan O'Shea • May 4, 2017

Report: Amazon Fashion chief steps down

Cathy Beaudoin, who has led the e-commerce giant's fashion unit since 2012, is exiting as Amazon makes an aggressive push into the apparel space.

By Daphne Howland • May 4, 2017

Marc Lore: Wal-Mart is still catching up to Amazon

The Wal-Mart e-commerce chief and Jet founder said the retailer’s recent acquisitions, including Modcloth, Moosejaw and Shoebuy, are helping expand its assortment.

By Daphne Howland • May 4, 2017

Ikea: What do shoppers want in artificial intelligence?

The Swedish retailer recently launched a survey asking consumers whether AI should be human-like, if it should be male, female or gender-neutral, and even if it should be religious.

By Dan O'Shea • May 3, 2017

Report: Gift cards increasingly targeted in latest evolution of security attacks

Criminals are capable of using a variety of methods, including fast, automated bots to crack the serial numbers of gift cards, according to Flashpoint.

By Dan O'Shea • May 3, 2017

PopSugar adds shopping posts to drive clicks to retailers

A new article format dubbed “PopSugar Shop” features a “Shop Story” invitation for readers to look at items related to its subject.

By Daphne Howland • May 3, 2017

UPS, Sealed Air debut Packaging Innovation Center

The facility aims to help solve packaging and shipping challenges facing e-commerce retailers by maximizing efficiency, minimizing waste, reducing shipping costs and increasing brand affinity.

By Dan O'Shea • May 2, 2017

Crocs, Quicksilver leverage new SPS Commerce analytics tool

The new capability, as well as enhancements to its sourcing platform, combines retail point-of-sale and inventory data with external information across channels.

By Dan O'Shea • May 1, 2017

How Amazon is disrupting grocery

The e-commerce giant isn’t killing it in the space — yet — but analysts say its efforts are poised to pay off in the long run. 

By Daphne Howland • May 1, 2017

UPS drives up retailers' delivery costs

The shipper is instituting new charges that apply when retailers don’t ship the number or size of packages they said they would.

By Daphne Howland • May 1, 2017

Oracle adds chatbot, AI capabilities to customer experience suite

Leveraging mobile video and social messaging innovations, the suite facilitates better engagement with customers on marketing and service support fronts.

By Dan O'Shea • April 30, 2017

Bad bots represent 15.6% of e-commerce site traffic, skewing analytics

A Distil Networks report found that 94% of e-commerce sites are hit with bad bots that distort site traffic and prompt security concerns.

By Dan O'Shea • April 27, 2017

Tommy Hilfiger unveils European mobile app

The app features in-store item scanning, enhanced personalization using geo-fencing technology and the ability to shop from the brand’s Instagram feed.

By Dan O'Shea • April 27, 2017