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Lowe’s leverages Apple’s ARkit for new apps
The home improvement retailer will add two new AR tools to its app roster early October, including a virtual tape measure app.
By Dan O'Shea • Sept. 25, 2017 -
Bed, Bath & Beyond invests 40% of capex in digital efforts
The home goods retailer has seen digital sales growth and continues to invest on that front, despite overall struggles.
By Dan O'Shea • Sept. 25, 2017 -
Explore the Trendline➔
gradyreese via Getty ImagesTrendlineWhat's shaping the e-commerce landscape?
From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.
By Retail Dive staff -
Survey: Live video chat moves into retail
The platform isn't just for social media anymore, as customers appear ready to engage with brands and sales people via this real-time format.
By Dan O'Shea • Sept. 25, 2017 -
Deep Dive
Did Kohl's make a deal with the devil?
The retailer is carving out space in stores and taking returns for Amazon, a case of holding your enemies close — but what does it mean for each of them?
By Daphne Howland • Sept. 25, 2017 -
Deep Dive
How DSW tied up mobile engagement with choose-your-own-ending ads
The shoe retailer's recent push into mobile-rich media ads includes a 'what would you do?' storyline and a tiltable lookbook.
By Shane Schick • Sept. 25, 2017 -
Walmart taps Aerosoles exec to lead online fashion
As SVP of fashion in the U.S. e-commerce division, Denise Incandela will lead the department for Walmart.com, Jet.com and Shoes.com.
By Daphne Howland • Sept. 25, 2017 -
Walmart testing home delivery direct to the fridge
Customers who use the service, which requires a keyless lock, can request that delivery people put their groceries away while they are not home.;
By Daphne Howland • Sept. 22, 2017 -
Target adds Restock to 8 more cities
The move expands next-day delivery from the mass merchant to about one-fifth of the U.S. population.
By Daphne Howland • Sept. 22, 2017 -
Amazon expands NYC-based operations
Hundreds of full-time jobs will be created as the online giant moves into a Hudson Yards location, but it's still looking for a second HQ.
By Daphne Howland • Sept. 22, 2017 -
Grocers bring voice-assisted ordering to the store
Voice ordering isn't just for Amazon — independent grocers can now get into the game.
By Dan O'Shea • Sept. 21, 2017 -
Opinion
E-commerce is being fueled by these key tech trends
Investment in mobile and the cloud are separating retail's "Winners" and "Laggards," things to keep in mind for upcoming replacement cycles, writes Nikki Baird of RSR Research.
By Nikki Baird • Sept. 21, 2017 -
Amazon reportedly at work on Alexa-powered glasses
Google Glass may have dropped out of the mainstream, but the e-commerce titan is looking for new ways to apply Alexa.
By Daphne Howland • Sept. 21, 2017 -
Consumers want personalization, still unwilling to give up data
A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.
By Dan O'Shea • Sept. 20, 2017 -
Apple’s iOS 11 triggers a wave of augmented reality apps
Retail AR apps may be witnessing a major breakthrough, as several debut in concert with Apple's launch of iOS 11.
By Dan O'Shea • Sept. 20, 2017 -
Amazon adds hands-free Alexa to tablets
The Fire HD 10 will mirror the Echo's voice capabilities, and it could give the online giant a stronger foothold in the smartphone and tablet market.
By Dan O'Shea • Sept. 20, 2017 -
Deep Dive
What’s in store for retail marketers
From artificial intelligence to the refinement of customer data, changes are coming. Here’s what the future could hold.
By Cara Salpini • Sept. 20, 2017 -
Amazon lets Hilton loyalty members use points for purchases
This is just the latest Amazon partnership poised to bring in more customers and sales.
By Daphne Howland • Sept. 20, 2017 -
Kohl's to accept free Amazon returns
It's a daring move that may signal a new partnership ethos among e-commerce and legacy retailers.
By Daphne Howland • Sept. 19, 2017 -
Walmart tests online grocery pickup for SNAP customers
The move is an effort to expand the retail giant’s omnichannel services — a major part of its promise for low prices and convenience.
By Daphne Howland • Sept. 19, 2017 -
Williams-Sonoma to accept Venmo, PayPal
Person-to-person payment platforms are gradually moving into the world of e-commerce merchants, bringing with them a hope for younger traffic.
By Dan O'Shea • Sept. 19, 2017 -
Same-day delivery services tripled in a year
More than half of retailers now offer same-day delivery, and within two years 65% plan to offer the service, which consumers increasingly expect, according to a recent study.
By Daphne Howland • Sept. 19, 2017 -
Ikea nears rollout of augmented reality app
The Scandinavian retail chain could get a leg up in the home decor and furnishings market by running its new app on Apple's iOS 11.
By Dan O'Shea • Sept. 18, 2017 -
Study: Amazon's role in online shopping presents opportunity for big brands
Research from Kenshoo forecasts e-commerce marketing will become one of the fastest growing areas of advertising.
By David Kirkpatrick • Sept. 18, 2017 -
Amazon halts Fire TV sales, but may have bigger TV plans for Alexa
Amazon may soon steal some thunder back from Apple in the TV platform war, as a new Fire TV product involving Alexa appears to be on the horizon.
By Dan O'Shea • Sept. 17, 2017 -
Deep Dive
3 holiday marketing hacks
What a study of back-to-school subject lines can teach retailers about their marketing strategy for the holiday season.
By Cara Salpini • Sept. 15, 2017