Survey: ‘Tis the season to BOPIS

More shoppers are set to buy online and pick up in-store this holiday season as consumers make use of online tools. 

By Dan O'Shea • Nov. 9, 2017

What Gen Z girls want from holiday gift-giving

Research finds nearly 60% of the younger set value gifts that are Instagram-worthy or can drum up social currency.

By David Kirkpatrick , Peter Adams • Nov. 9, 2017

Explore the Trendline➔

What's shaping the e-commerce landscape?

From pivots in digital strategies to challenges retailers must overcome with reverse logistics, here are some of the forces shaping online retail.

By Retail Dive staff

Athleta puts a personalized twist on holiday cards

The retailer is putting an e-commerce twist on the traditional gift card as it launches in-store GiftNow cards.

By Dan O'Shea • Nov. 9, 2017

Shopgate rolls out in-app chat tools

While some have hopes of chatbots becoming an increasingly common form of customer engagement, marketers aren’t yet sold on the idea.

By Dan O'Shea • Nov. 9, 2017

Amazon takes on Wayfair with new furniture lines

Rivet, a mid-century modern line, and Stone & Beam, a farmhouse-style line, both come with a 30-day return policy and a three-year warranty.

By Daphne Howland • Nov. 9, 2017

Amazon breaks into baby care with revamped diaper line

The e-commerce giant has been slow to return to selling diapers after its first attempt two years ago turned out to be a stinker.

By Daphne Howland • Nov. 8, 2017

Adidas ups its personalization game with new mobile app

The sportswear market is quickly becoming a battleground — and this time, Adidas is fighting back with a personalized mobile app.

By Dan O'Shea • Nov. 8, 2017

Office Depot launches subscription 'box' for small businesses

The office supplies retailer has joined the subscription craze with a monthly delivery of services rather than products.

By Daphne Howland • Nov. 8, 2017

Shoppers more interested in free than fast shipping

In an era of expedited delivery, shoppers' expectations are rising when it comes to shipping, according to a Deloitte study.

By Dan O'Shea • Nov. 7, 2017

Etsy roars back as revenue soars 21.5%

On the heels of new feature and tools releases, the e-retailer handily beat revenue and earnings expectations.

By Daphne Howland • Nov. 7, 2017

Jet.com president: Edgy private label products target urban millennials

Consumers have compromised too much when buying retail-owned brands, so the e-commerce site's Uniquely J line focused on quality and design.

By Jeff Wells • Nov. 7, 2017

REI hires retail veteran CIO

Christine Putur, the second CIO in the company's history, is also the second woman to hold that position at the retailer.

By Dan O'Shea • Nov. 7, 2017

Toys R Us won't match 'many of the best prices' Black Friday weekend

While the retailer will open on both Thanksgiving and Black Friday, it won't price match on those days, when some of the best deals are out.

By Daphne Howland • Nov. 7, 2017

What Dollar Shave Club says about the future of subscription services

The model continues to gain traction among brands. But is it about to explode, or collapse? 

By Daphne Howland • Nov. 6, 2017

Rocksbox Founder Meaghan Rose on building the Sephora of jewelry

Subscription models aren't universally successful but for this startup, a 40% conversion rate in a high margin category makes for a business on the fast track for growth. 

By Laura Heller • Nov. 6, 2017

4 startups that go head to head with Amazon and Whole Foods

Despite the convenience, millennials really don't want to buy everything on Amazon, writes Alexa Binns of Borden Binns.

By Alexa Binns • Nov. 6, 2017

Amazon reportedly slashing Marketplace prices

The e-commerce company is making up the difference, but the move still complicates things for third-party sellers, according to a report from The Wall Street Journal.

By Daphne Howland • Nov. 6, 2017

Best Buy taps Amazon's Alexa for voice ordering

The partnership is in contrast to Walmart, Target, The Home Depot and Best Buy in Canada, which have chosen Google for voice-assisted shopping.

By Daphne Howland • Nov. 6, 2017

Home Depot tops major retailers in mobile web usability

Costco, on the other hand, has more work to do to improve the functionality, checkout, payment capability and content of its mobile website, according to a new report from Forrester.

By Robert Williams • Nov. 6, 2017

October retail employment clouded by hurricanes

The 18,000 job decline last month may also be explained by the shift to e-commerce, according to outplacement consultancy Challenger, Gray & Christmas.

By Daphne Howland • Nov. 6, 2017

Weaknesses in Amazon Prime leave openings for rivals

Over 80% of Prime members would cancel their membership without free two-day shipping, according to research from behavioral marketing platform SmarterHQ.

By Daphne Howland • Nov. 6, 2017

Target rolls out new tech for the holidays

Shoppers are using their mobile devices more frequently in stores and now at Target, associates are too.

By Dan O'Shea • Nov. 5, 2017

Untuckit to open 100 brick-and-mortar stores by 2022

The online retailer plans to open 50 of those stores by the end of 2018 even as it expands its assortment to include children's apparel, according to CNBC.

By Daphne Howland • Nov. 3, 2017

EBay releases 'First Minute' holiday deals to reach early shoppers

The online marketplace still has many obstacles to confront, though. It doesn't have stores, a membership like Amazon Prime or a loyalty card like Target.

By Daphne Howland • Nov. 3, 2017

Amazon ends its Fresh service in some markets

The e-tailer sent letters to customers in Pennsylvania, New Jersey, California and elsewhere informing them that access to the grocery delivery service would end Nov. 30.

By Jeff Wells • Nov. 3, 2017