Consumer Trends: Page 157
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More and more customers open email on their phones
Retailers, be ready: The trend is growing, with some 65% of email opened on smartphones or tablets, two studies show.
By Daphne Howland • Jan. 24, 2014 -
Experts: Physical retail space to shrink in next decade
At least one analyst predicts a decline in overall retail space of as much as half.
By Roger Riddell • Jan. 23, 2014 -
Explore the Trendline➔
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TrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Deep Dive
iBeacon is here, but where is it going?
As the customer location tech is further developed and in more stores, how well it works for retailers and consumers alike remains to be seen.
By Daphne Howland • Jan. 23, 2014 -
Amazon enjoys consumer trust despite its massive data trove
McCann Worldgroup’s most recent study shows the online retailer attains a level of trust not shared by the government, Facebook, or Google.
By Daphne Howland • Jan. 23, 2014 -
American Eagle Outfitters Inc. shares drop as CEO departs suddenly
Executive Chairman Jay L. Schottenstein will return temporarily until a replacement is found.
By Daphne Howland • Jan. 23, 2014 -
Target cuts 475 jobs, leaves 700 vacancies open
The move is more likely due to the retailer’s disappointing sales and a forceful Canadian expansion than its recent costly data breach.
By Daphne Howland • Jan. 23, 2014 -
Brink's to begin e-retail payment processing
The company’s trustworthy name may give it a boost in a crowded and confusing field.
By Daphne Howland • Jan. 23, 2014 -
EBay reports a strong Q4 2013, rebuffs Paypal spinoff notion
Stock surged after it was disclosed that activist investor Carl C. Icahn has almost 1% of shares and wants to split the company.
By Daphne Howland • Jan. 23, 2014 -
Deep Dive
7 retail training videos that haven't aged well
From poor lip syncing to bad accents, these retail training videos are now viewed more for their unintentional humor than their helpfulness in the workplace.
By Linda Cui • Jan. 22, 2014 -
Sears to close Chicago Loop store
Shuttering its flagship outlet in its flagship city holds special meaning for Sears as it tries to stem its losses.
By Daphne Howland • Jan. 22, 2014 -
Nordstrom opening third fulfillment center
The Pennsylvania facility will expand the retailer’s ability to meet the demands of its growing e-commerce business.
By Daphne Howland • Jan. 22, 2014 -
7-Eleven expanding fresh food offerings
So far, the efforts are seeing success.
By Roger Riddell • Jan. 21, 2014 -
Outdoor gear retailer Altrec files for bankruptcy
The Oregon-based online retailer says a credit-card breach two years ago sparked its financial woes.
By Daphne Howland • Jan. 21, 2014 -
American Eagle Outfitters taps customers’ shoulders with shopBeacon
Apple's iBeacon technology is helping the chain greet customers with offers that gel with their preferences.
By Daphne Howland • Jan. 21, 2014 -
Amazon.com patents 'anticipatory shipping'
It's yet another technology the e-retailer won’t be using any time soon, but will customers embrace ship-before-you-buy?
By Daphne Howland • Jan. 21, 2014 -
Deep Dive
Can Lululemon get its groove back?
The company should be poised to make a comeback, but as it comes up for air, Lululemon will find that things are not the same in the yoga fitness gear world.
By Daphne Howland • Jan. 17, 2014 -
IBM to invest $1.2B on cloud infrastructure
The company’s Softlayer infrastructure is the linchpin of its cloud services.
By Daphne Howland • Jan. 17, 2014 -
Target testing mini-stores for urban areas
The company, in a move it says could enable it to establish a presence in dense urban areas, will open a TargetExpress this summer.
By Daphne Howland • Jan. 17, 2014 -
Digital coupon clipping grew 141% in 2013
Consumers redeemed 66 million digital coupons in 2013.
By Daphne Howland • Jan. 17, 2014 -
Competitive holiday pricing eats at Best Buy's margins
The electronics retailer was blindsided by intensifying bargain pressures even after Black Friday deals.
By Daphne Howland • Jan. 17, 2014 -
eBay announces new ship-to-store cloud service
The system would allow major retailers to move inventory and save on shipping, and could be an alternative to Amazon’s fulfillment options.
By Daphne Howland • Jan. 16, 2014 -
Deep Dive
Will bitcoin ever become a coin of the realm?
Overstock.com Inc. made a splash this week when it became the first major retailer to accept bitcoin payments, but has the revolution really begun?
By Daphne Howland • Jan. 16, 2014 -
Target credit-card theft caused by cheap, foreign malware: Sources
Many, if not most, American retailers are probably similarly vulnerable.
By Daphne Howland • Jan. 16, 2014 -
Sears falling, Nordstrom rising in Canada
Nordstrom will open at Toronto’s downtown Eton Centre, replacing Sears, which is planning job cuts in Canada.
By Daphne Howland • Jan. 16, 2014 -
J.C. Penney to cut 2,000 jobs, close 33 stores
The news follows the retailer’s announcement that it would revive sales commissions, which investors took to be a bullish sign until the cuts were revealed.
By Daphne Howland • Jan. 16, 2014
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