In-store WiFi leads to higher sales, loyalty: study

Almost half of stores with employee WiFi reported a 3.4% increase in sales, while WiFi for customers boosted sales 2%. 

By Ian P. Murphy • March 31, 2015

Consumer spending slows in February

Consumers are paying off debt or padding their savings accounts in lieu of spending, but that could change this year as jobs become more plentiful.

By Daphne Howland • March 31, 2015

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

GameStop rethinks store strategy as gaming changes

The retailer has been fighting the good fight against digital game sales, but mobile is making that harder.

By Daphne Howland • March 27, 2015

Retailers continue to miss consumer omnichannel expectations: Accenture

A whopping 82% of survey respondents said they expect prices to be the same across channels, a jump from 69% last year.

By Daphne Howland • March 26, 2015

Easter spending to increase this year: NRF

Total spending this year could reach $16.4 billion as consumers look to get out from under a long winter, according to a survey by the National Retail Federation.

By Daphne Howland • March 24, 2015

You'll Never Guess What They Said...

The world is a shopper’s market, and consumers say they want to feel valued when interacting with retailers. 

March 24, 2015

Device disruption: A look at the nimble digital shopper

Consumers are expecting a flexible retail experience, regardless of location or device usage. 

By Ian P. Murphy • March 20, 2015

Lowe's to spruce up 10 winter-battered cities

Meanwhile, Americans are tackling their own weather-related projects and will spend plenty to do it.

By Daphne Howland • March 20, 2015

Foot Locker revamping stores, eyes $10B in sales by 2020

As sports apparel booms for athletics and weekend leisure, the retailer aims to cash in with the right mix of merchandise.

By Daphne Howland • March 18, 2015

Dollar General increasing hours, not wages

Many workers say that getting enough hours is as important as getting enough pay when it comes to making a living.

By Daphne Howland • March 17, 2015

Digital coupons surge at Wal-Mart

Digital coupon “events” online at Walmart.com jumped 18% in 2014, while Target’s fell 11%.

By Ian P. Murphy • March 12, 2015

Apple stores lift mall sales by 10%

The retailer is reportedly able to negotiate better rents from malls that appreciate the added traffic, a situation normally reserved for anchor tenants like department stores.

By Daphne Howland • March 11, 2015

Wal-Mart adds 'Women Owned' logo to goods

The promotion is part of retailer's Global Women’s Economic Empowerment initiative. 

By Ian P. Murphy • March 11, 2015

Hispanic marketing moves into the mainstream

As the Latino population in the U.S. continues to rise, retailers like Wal-Mart and Target are introducing Hispanic themes into their general market advertisements. 

By Ian P. Murphy • March 11, 2015

eBay February auction sales drop 26%

Looks like shoppers habits may be changing as the marketplace’s direct sales rose 8.6% and more sellers turn to Amazon.

By Daphne Howland • March 11, 2015

Consumers want rewards for information: survey

The Accenture survey also found that most consumers want to limit retailers' access to their personal data. 

By Ian P. Murphy • March 10, 2015

Members only: 4 ways retailers are locking in loyal customers

Retailers have long run loyalty programs with special perks. But are paid memberships the future?

By Daphne Howland • March 9, 2015

Retailers hit hard by February weather: Reports

But retailers’ omnichannel efforts are indeed paying off in their physical stores, according to Euclid’s monthly benchmark report.

By Daphne Howland • March 6, 2015

Weather chills economy's progress: Reports

Consumer confidence dipped in February, which economists attributed to harsh weather in much of the country.

By Daphne Howland • March 2, 2015

Navigating the pluses and minuses of the plus-size market

Are retailers that neglect the plus-size market leaving money on the table?

By Daphne Howland • Feb. 25, 2015

Customer satisfaction with brick-and-mortar dips: Report

While traditional physical retailers seem to falter, their websites helped boost satisfaction with e-commerce, according to the American Customer Satisfaction Index.

By Daphne Howland • Feb. 19, 2015

US e-commerce exceeds $300B in 2014

The U.S. Commerce Department also said that fourth quarter sales accounted for 31.4% of online sales for the year.

By Daphne Howland • Feb. 18, 2015

Retail sales to rise 4.1% this year: NRF

The economy has gained enough momentum to foster the biggest retail gains since 2011’s 5.1% increase.

By Daphne Howland • Feb. 13, 2015

Birchbox and Story: Two retail stores redefining the shopping experience

These two New York City stores offer a peek at the future of brick-and-mortar. 

By Kelsey Lindsey • Feb. 10, 2015

Zara parent ends use of angora wool after animal-rights protests

Spanish fast-fashion company Inditex joined other major retailers that have stopped manufacturing with the textile after protests from PETA. 

By Daphne Howland • Feb. 10, 2015