Mobile driving retail disruptions: PwC

PricewaterhouseCoopers’ Global Total Retail Survey looked at four disruptions to retail this year, with mobile compounding most of them. 

By Daphne Howland • Feb. 10, 2015

Gas prices see first increase since June

The price of fuel is still down, but the free-fall may be over—and with it, any benefit to retailers.

By Daphne Howland • Feb. 9, 2015

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Michael Kors, Swatch to join the wearable wave

Although wearables is a segment yet to prove itself, there’s a lot of activity ahead of the Apple Watch debut.

By Daphne Howland • Feb. 6, 2015

A third of shoppers reluctant to buy over data security fears: study

And nearly two-thirds of consumers say that retailers on and offline aren’t doing enough to protect their personal information.

By Daphne Howland • Feb. 4, 2015

Gas is down and the dollar's up. What does that mean for retail?

The value of the dollar and gas prices have a major impact on retail—both good and bad.

By Daphne Howland • Feb. 3, 2015

Majority of retailers say mobile all about brick-and-mortar

A new study shows that mobile is routinely being treated as a channel to increase sales at physical stores.

By Daphne Howland • Feb. 2, 2015

More faltering malls to close in 2015: study

The fortunes of the U.S. mall mirror the fortunes of the country's haves and the have-nots, according to research by Green Street Advisors.

By Daphne Howland • Jan. 29, 2015

Mobile shoppers spend 125% more in all categories: study

The study from MarketLive found that consumers are beginning their shopping journeys on phones, even when they buy things online or at the store.

By Daphne Howland • Jan. 28, 2015

Going small is getting big: The rise of small format stores

As demographics change and urban centers thrive, more big box stores are scaling down.

By Daphne Howland • Jan. 27, 2015

Eco-fashion retailer Reformation starting lower-priced line

The new line, called “Obvious,” has prices that range from $28 to $178.

By Daphne Howland • Jan. 27, 2015

Consumer use of mobile apps smaller than retailers believe: study

A recent study found that 42% of smartphone users prefer to search on the mobile web, compared to 20% that prefer apps.

By Daphne Howland • Jan. 26, 2015

B Corps: The business of doing good business

Benefit corporations and certified B corps add a layer of responsibility to retailers' overall business goals, and may be beneficial to a company's long-term objectives.  

By Daphne Howland • Jan. 23, 2015

Wal-Mart launches in-store tax refund pickup

Introducing yet another financial service for customers, even Wal-Mart shoppers without bank accounts can collect their income tax refunds in cash at any U.S. store.

By Daphne Howland • Jan. 21, 2015

Retailers, your customers want to 'click and collect'

A recent survey found that more than 75% of participants consider in-store pickup "important." Here's how retailers can achieve this omnichannel effort. 

By Daphne Howland • Jan. 15, 2015

US retail sales fell in December

Advance estimates from the Commerce Department show that total sales for 2014 were up 4%, the smallest annual increase since 2009. 

By Kelsey Lindsey • Jan. 14, 2015

Customers' expectations for omnichannel rising: IBM

Shoppers are starting to expect certain things from retailers when it comes to communication, inventory, and fulfillment.

By Daphne Howland • Jan. 14, 2015

Big opportunity for retailers: Solving shopping cart abandonment

It's maddening that so many shoppers leave their online carts without buying. But the problem is fairly well understood, so there are things a marketer can do.

By Daphne Howland • Jan. 12, 2015

Holiday sales growth was best in 9 years: ShopperTrak

Turns out that starting promotions early and keeping them going through Christmas kept shoppers shopping this holiday season.

By Daphne Howland • Jan. 11, 2015

Tiffany & Co. features first same-sex couple in engagement ad

With its iconic Tiffany setting, the retailer helped define engagement rings; now it's showing the world how modern couples look.

By Daphne Howland • Jan. 11, 2015

December shoppers showed up with 'purpose to buy': Euclid

December brought improvements to retailers in several measures.

By Daphne Howland • Jan. 9, 2015

Shopping apps led mobile app usage growth in 2014: report

Overall mobile app usage grew 76% in 2014 year-over-year, with shopping apps leading the pack. 

By Daphne Howland • Jan. 7, 2015

Wet Seal faces online outrage

As the retailer appears to wind down its business, employees took to social media to complain about unpaid time, short notice, and other ways they say the retailer left them in the cold.

By Daphne Howland • Jan. 6, 2015

Lessons learned: 3 takeaways from the holiday season

Holiday sales pretty much lined up with expectations in 2014. But what lessons did retailers learn to help them succeed in 2015?

By Daphne Howland • Jan. 5, 2015

Legal weed retailers struggling

Medical marijuana and the old-fashioned black market remain fierce competitors for legal weed retailers in Colorado and Washington facing higher costs.

By Daphne Howland • Jan. 5, 2015

The 10 most read features in 2014

These are the stories that got the most clicks in 2014. 

By Kelsey Lindsey • Dec. 30, 2014