The Latest

  • Football player Travis Hunter holding up a Heydud water shoe leaning over a body of water.
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    Courtesy of Heydude
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    Column

    The Weekly Closeout: Heydude sales decline and Lululemon dishes about Chip Wilson

    The Crocs-owned footwear brand's sales fell 12%, while the athletics company spelled out a fraught relationship in proxy documents.

  • Row of faceless mannequins displayed in a storefront window with blue reflections.
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    Pexels | Wal-172619

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    Sponsored by Veriff

    Agentic AI, fraud and the fight for customer loyalty

    How agentic AI reshapes e-commerce fraud, corporate liability, and the new era of adaptive trust.

  • An Estée Lauder shop at Vitosha Boulevard in Sofia, Bulgaria on Oct. 16, 2023.
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    Getty Images
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    Estée Lauder now expects up to 10K role reductions

    The cosmetics company increased its expected role cuts as part of its restructuring effort, with much of the increase in point-of-sale jobs at department stores.

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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Redefining Pacsun

    Brieane Olson talks about her book, “Co-created,” and her work as a merchant and now CEO in redefining the retailer for a new generation.

  • A Carter's Babies and Kids storefront with a blue sky
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    The image by Mike Mozart is licensed under CC BY 2.0
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    Carter’s brings on Build-A-Bear vet as CEO

    The appointment of Sharon Price John as chief executive comes only a year after the company named someone else to the top spot.

  • Block letters on wood paneling and a small sign jutting from a light stone building all read "J. Jill," above a store window.
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    Daphne Howland/Retail Dive
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    J. Jill names Coach vet as chief marketing officer

    Kimberly Wallengren, who also worked at American Eagle and Adidas, will focus on brand positioning, expanding customer reach and growing consumer engagement.

  • Imagery for Claire's "A Claire's Girl SMR" campaign
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    Courtesy of Claire's
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    Claire’s marks next chapter with Gen Alpha-focused ASMR campaign

    “A Girl SMR at Claire's” includes ASMR filming set-ups, a Summer Sensory Shop and a presence on teen-focused social platform Coverstar.

  • A delivery van drives down a rural road.
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    Courtesy of Amazon
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    Amazon Prime Day moves to June

    The e-commerce company's sales event happened in July last year. Meanwhile, Q1 earnings showed strong growth in online store net sales.

  • Two customers with long dark hair standing in the beauty section of a Walmart store
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    Courtesy of Walmart
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    Walmart is bringing beauty-focused store associates to hundreds of stores

    The "Beauty Expert" position, which features specialized training, is expanding this year after a successful pilot.

  • Pedestrians walk outside a Kohl’s store location.
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    Courtesy of Kohl's
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    Kohl’s delves into AI for gift finding, aiding associates

    The retailer launched a conversational AI agent to help shoppers find gifts, and is evolving how associates engage with data using the technology.

  • A retail storefront. The storefront sign reads "Academy Sports + Outdoors
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    Courtesy of Academy Sports and Outdoors
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    Why Academy Sports & Outdoors is going against the grain with store openings

    Executives touted the retailer’s “outside-in” strategy for new locations, which prioritizes markets that are further away from big cities — and big competitors.

  • Wayfair's Wilmette store.
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    Courtesy of Wayfair
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    Wayfair touts market share gains in retail’s toughest category

    The home goods retailer also posted a healthy Q1 sales increase, but its struggles with profitability continued as net loss barely budged.

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    Getty Images
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    Consumer confidence unexpectedly inches up as view of jobs brightens

    The improved outlook among consumers toward the labor market bolstered the argument among Federal Reserve officials opposing a cut to the main interest rate.

  • Target storefront in Alexandria, Virginia
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    Dani James/Retail Dive
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    Target requires 150 remote merchandising employees to relocate

    Impacted employees can move to the retailer's Minneapolis HQ or leave the company. Target hopes that in-person collaboration will help it regain merchandising authority.

  • Storefront featuring Bath & Body Works new Gingham+ design.
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    Courtesy of Bath & Body Works
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    Bath & Body Works names first chief brand and product officer

    Veronique Gabai-Pinsky comes to the company with decades of experience, including launching her own brand and serving as president of Vera Wang Group.

  • A blue-lit Adidas storefront at night.
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    Courtesy of Adidas
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    As discounts proliferate, Adidas must ‘defend newness’

    In another big growth quarter, the activewear giant said it pulled back on wholesale to avoid promotions on new product.

  • Exterior of Walmart store with a sign that reads "grocery" and two cars parked in front.
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    Sam Silverstein/Retail Dive
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    3 takeaways from Walmart’s 2026 annual report

    The retailer's 2026 fiscal year boasted e-commerce growth, Supercenter openings and big AI initiatives. “We are at a pivotal moment,” CEO John Furner said.

  • Person working on crafts in Etsy campaign spot
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    Courtesy of Etsy
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    Etsy CEO calls on sellers to refresh inventory, provide ‘really great human service’

    Kruti Patel Goyal, a 15-year company veteran who took the top job in January, said the company’s Q1 performance indicates early turnaround success.

  • Purple's Rejuvenate mattress
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    Permission granted by Purple
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    Purple taps former La-Z-Boy exec as CFO

    The mattress company also reported a miss on Q1 revenue and decreased its full-year outlook due to an accounting adjustment.

  • Retail rendering of a pop up store in partnership with Google
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    Courtesy of Pat McGrath Labs
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    Column

    The Weekly Closeout: Pat McGrath Labs exits bankruptcy, GameStop bets on ‘retro’

    The cosmetics company forged a deal with GDA Luma, while the gaming retailer is expanding its assortment of older products nationwide.

  • Two people walk by a Bed Bath & Beyond store on a cloudy day.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond CEO: AI will lead to ‘significant reduction in headcount’

    Areas impacted at the retailer could include supply chain, IT, accounting, marketing and merchandising, Marcus Lemonis told analysts Monday.

  • An executive wearing an orange suit presents on stage in front of a wall reading InFronts
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    Permission granted by The Home Depot
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    Home Depot helps advertisers reach DIY audiences on Reddit and Pinterest

    Advertisers will be able to launch Reddit campaigns directly through Orange Apron Media’s self-service portal as part of an industry-first integration.  

  • A woman with shopping bags checks her cell phone in front of a store.
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    Getty Images
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    Consumers are down, yet retail sales keep going up. How long can this last?

    Retailers wrapped up the first quarter with another healthy boost in March. 

  • A dog and a cat surrounded by pet products.
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    Courtesy of Amazon
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    Amazon extends annual pet sale

    The promotional event is being lengthened from two days to five for the first time, starting May 11. 

  • Three models in light pink and orange floor length dresses holding white flowers
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    Permission granted by Birdy Grey
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    Birdy Grey taps Stanley 1913 vet as chief growth officer

    In the newly created role, Anthony Potgieter will lead the company’s growth across brand, marketing, digital product, partnerships and customer experience.

  • An Amazon truck parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon allegedly pushed vendors to set higher prices at Target, Walmart

    California's attorney general office claims the e-commerce giant worked with brands, including Levi’s and Hanes, to raise prices on products on competitor websites.