Retail’s risky AI commerce bet

As retailers race to meet consumers on external AI platforms, they risk losing data and direct interaction with shoppers. Experts say disruption has only just begun.

QVC introduces new beauty, wellness products

The categories are a top priority for 2026, as parent company QVC Group continues to execute on a turnaround.

Rhone launches resale program

ReRhone is powered by resale tech platform Archive and debuts with branded inventory sourced from customer returns.

Home Depot’s key to great AI experiences? Ensure it remains an authority

The retailer started early and will continue to evolve its AI efforts “so that the brand voice shows up the way we want it to,” CIO Angie Brown said.

Levi’s launches immersive pop-up experience ahead of the Super Bowl

The event in the brand’s hometown of San Francisco runs through Saturday and highlights the area’s music, fashion and sports connections.

Most US Eddie Bauer stores likely to close as operator preps bankruptcy

Authentic Brands Group, which owns the brand’s intellectual property, last month shifted its e-commerce and wholesale licenses to another company.

How Macy’s is flexing its Style Crew affiliate program beyond social media

The department store recently experimented with its Style Crew of over 600 influencers by integrating them into in-person events and direct mailers.

Genesco CFO to exit

Sandra Harris is leaving the company after nearly a year and a half, with CEO Mimi Vaughn taking on interim duties until the company names a replacement.

Saks Global retreats from off price, closing most stores and all e-commerce

Just a dozen Saks Off 5th locations will stay open, and they’ll sell only residual inventory from Saks Fifth Avenue, Neiman Marcus and Bergdorf Goodman.

The Vitamin Shoppe opens AI-enabled store in NYC

The location debuts the company’s Shoppe Advisor, an AI-powered discovery tool that focuses on in-store education, engagement and personalization. 

Inside Pat McGrath Cosmetics’ bankruptcy

The Chapter 11 filings said a lender commenced the auctioning of the brand without founder and CEO Patricia McGrath’s consent.

Adidas plans share buyback as 2025 sales reach record high

The activewear giant will purchase up to 1 billion euros of its shares as revenue reached almost $30 billion.

Home Depot cuts 800 jobs

The roles within its Atlanta store support center are primarily concentrated in its tech organization. 

Amazon to halt palm payments

The company said all Amazon One palm readers will be removed from physical stores by June 3.

Levi’s revenue grows despite continued tariff headwinds

The apparel company's Q4 net revenues increased 1% and CEO Michelle Gass revealed it will debut a conversational AI chatbot for customer recommendations.

Tractor Supply reins in guidance after weak finish to the year

Weaker demand for discretionary goods and fewer severe weather events hurt Q4 sales while tariffs helped drive down margins.

The Weekly Closeout: Reebok teams with Karol G and will January storms ice out retail sales?

The activewear brand signed a multiyear deal with the Colombian artist, while analysts speculate upcoming weather could slow spending.

Pinterest to lay off 15% amid AI investment

As the social media giant integrates AI further into its platform, the company is trimming its staff and office footprint.

Nordstrom names chief supply chain officer

Jason Bell was promoted to the position after serving as senior vice president of supply chain operations since 2021.

What’s up with department stores?

The retail model is in retreat. But that doesn’t mean it — or its billions in sales — will disappear any time soon.

On appoints new CFO

Frank Sluis will take over finance leadership from CEO Martin Hoffmann, who had been juggling both positions since last July.

Crocs puts self-expression over algorithmic sameness with new platform

Ads show mannequins dancing to life and growing more human as the footwear marketer encourages real-world experiences over digital drudgery. 

Simon Property Group flags $100M Saks Global investment in rent dispute

The mall REIT told the bankruptcy court that the luxury department store owes more than $7 million.

Amazon cuts 16K jobs

The e-commerce giant declined to say how much this latest round of downsizing would impact its retail operations.

Allbirds to close all US stores, save 2 outlets

The one-time DTC darling operated more than 60 locations at its peak, but will have just four company-run stores globally by the end of February.