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  • A sign hangs at the entrance of a T.J. Maxx store on February 28, 2024 in Chicago, Illinois.
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    Scott Olson via Getty Images
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    TJX CEO: Distribution model will help weather El Niño

    The off-price retailer’s supply chain strategy allows it to hold inventory instead of going straight to stores. 

  • A person faces a black Hard Button and red Easy Button on a desk.
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    Permission granted by Staples
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    Staples’ chief marketer on introducing a hard button amid bigger B2B push

    A full-funnel campaign focuses on a dark alter ego for the easy button that leads to workplace conundrums like misprinted store signs.

  • A woman sits in front of Stitch Fix boxes.
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    Permission granted by Stitch Fix
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    Stitch Fix keeps sales expectations in check as it loses active clients

    The apparel-box retailer is gaining market share, but the tough consumer backdrop took a toll at the end of its fiscal year, executives said Wednesday.

  • A Wing drone carrying a package.
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    Courtesy of Lowe's
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    Lowe’s debuts drone delivery pilot with Wing, DoorDash

    The initial rollout at a North Carolina store involves over 100 SKUs and could later expand to other locations.

  • A person puts on a baseball cap, looking off to the right.
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    Courtesy of Express
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    Column

    The Weekly Closeout: Bed Bath & Beyond parent plots a credit union and Express goes back to the ’90s

    Neighborhood Intelligence hopes to simplify home ownership with the move. Meanwhile, the apparel retailer is tapping into nostalgia.

  • Carved pumpkin for Halloween.
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    Courtesy of The Home Depot
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    Halloween spending expected to reach $13.5B

    Shoppers are approaching the holiday “with affordability in mind,” and looking for ways to maximize value, according to a new report. 

  • Target "Inside Out" ad creative
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    Courtesy of Target
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    Target’s new campaign puts design legacy at center of marketing

    The effort will extend to creator partnerships and experiential activations and arrives as the retailer’s turnaround efforts begin to show results.

  • Federal agents inspecting a car's open trunk.
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    Kayla Bartkowski via Getty Images
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    Deep Dive

    How the retail crime bill could bolster ICE

    Concerns are mounting that organized retail crime-fighting legislation, which passed the U.S. House and is now before the Senate, could drag retailers into mass deportations that have little to do with theft.

  • A Kate Spade storefront in Georgetown
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    Cara Salpini/Retail Dive
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    Tapestry to sell via Google’s Gemini app, AI Mode

    Coach and Kate Spade items are now available for purchase in Google’s AI shopping ecosystem. 

  • A woman shops on her computer in her home.
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    Getty Images
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    More lower-income households feel financially vulnerable

    With pandemic-era support gone and inflation taking a toll, many consumers can't pay their bills and feel bleak about the future, according to research from The Financial Health Network and the University of Southern California.

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    Shaun Lucas/Retail Dive/Retail Dive, data from Getty Images
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    August retail sales jump 6.7% as big retailers take market share

    Online sales grew over 10% year over year, and analysts say major players are attracting price-conscious shoppers away from smaller competitors. 

    Updated Sept. 16, 2026
  • A person stocks shelves inside a Walmart retail store.
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    Joe Raedle via Getty Images
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    Retailers tamp down shadow AI but struggle to oversee agentic sprawl

    The use of AI agents is soaring in the retail sector, but visibility remains a major challenge, with regulated data at risk.

  • The outside of an At Home store.
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    Getty Images
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    At Home gives its customers a voice in its loyalty program evolution

    The retailer leveraged customer research, focus groups and behavioral testing to create the new program.

  • Prada storefront.
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    Kaarin Vembar/Retail Dive
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    Why SoHo is still a retail favorite

    The New York neighborhood is seeing record low retail rental availability rates while some of the city’s other shopping corridors struggle.

  • Customers Shopping in Modern Clothing Store, Retail Sales Associate Assists Client. Diverse People in Fashionable Shop, Choosing and Buying Stylish Clothes, Colorful Brand Designs, Quality Materials.
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    Getty Images
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    Consumers trust AI to advise, but don’t consent to it purchasing for them

    Consumers are turning to AI to find deals, but won’t allow it to delegate purchase decisions, an ACI Worldwide survey found.

  • Warmly lit exterior image of On's Miami store
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    Courtesy of On
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    On looks to nearly double sales by 2029 despite ‘far more challenging’ market

    A recent entry into soccer will help propel the brand through high-teens growth over the next three years, according to executives. Analysts aren’t so sure.

  • Carter's campaign imagery for "Watch Them Glow."
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    Courtesy of Carter's
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    How Carter’s is refreshing its brand to reach Gen Z, millennial parents

    An identity overhaul, including a new logo and revamped social media strategy, is showcased in a campaign that is rooted in self-expression.

  • Person with finger on a phone perusing consumer goods
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    Getty Images
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    Shoppers burned by bad AI recommendations

    As more consumers turn to AI to suggest purchases, some regret following the technology’s advice, a new survey finds.

  • JYT for Gap
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    Courtesy of Gap
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    Gap rolls out ‘fashiontainment’ strategy with boy band collaboration

    A multiyear deal with Just Your Type is positioned as bigger than a one-off campaign, spanning experiences, clothing and a documentary series.

  • Amazon fulfillment center
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    Ethan Miller/Getty Images via Getty Images
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    Amazon asks Meta to remove it from the Muse AI agent experience

    The e-commerce giant — which is no stranger to the opt-out approach of agentic purchases — said it was not given advance notice Muse would access its shop.

  • An FAO Schwarz window
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    Courtesy of FAO Schwarz
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    FAO Schwarz opens Amazon storefront

    The toy retailer is expanding its online presence via the e-commerce giant and will feature an Amazon pop-up shop at its flagship store in Rockefeller Center. 

  • An Ethan Allen store in Sarasota, Florida, on Jan. 11, 2022.
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    JHVEPhoto via Getty Images
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    Ethan Allen launches CEO search

    The move comes nearly two months after an activist investor pushed to replace the retailer’s board, including CEO and board chair Farooq Kathwari.

  • A space within a department store with beauty product displays, with an overhead sign reading "JC Penney Beauty."
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    Daphne Howland/Retail Dive
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    J.C. Penney loses share, launches marketplace as sales continue to slide

    Total Q2 net sales fell more than 8%, but bright spots included activewear and, of all things, beauty.

  • Close-up of a person browsing Costco products on Uber
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    Photo illustration: Costco; Getty Images

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    Costco now offers nationwide delivery on Uber and DoorDash

    The retailer expanded its partnerships with both e-commerce providers at a time when same-day delivery is resonating with its shoppers. 

  • A Christmas tree with red and gold ornaments and decorative lights in the background is pictured.
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    Getty Images
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    Longtime Christmas decor retailer files for bankruptcy

    Gordon Companies Inc. — which operates Christmas Central, Christmas.com and more — filed for Ch. 11 bankruptcy protection just ahead of peak season.