Technology

  • Two boxes with Nike swoosh marks on them against a black background.
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    Courtesy of Nike
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    Nike Virtual Studios vice president exits

    Ron Faris has left the company to take a role at Disney as Nike has pulled back from some of its virtual efforts.

    By • June 27, 2025
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    gorodenkoff via Getty Images
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    QVC and HSN head to Philo

    As the company hones in on livestreaming e-commerce, the partnership with Philo TV guarantees new viewers for QVC Group.

    By • June 26, 2025
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    Shutterstock.com

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    Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • An adult and two children shopping for school supplies.
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    Phynart via Getty Images
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    Back-to-school shoppers focus on sales, AI to search for deals

    As tariffs drive up prices on some goods, consumers are looking for ways to make their budgets go further, according to PwC.

    By Tatiana Walk-Morris • June 26, 2025
  • Radar: Geolocation and the Customer Journey on a blue gradient background
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    Alyssa Eckel-Martin/Retail Dive
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    Sponsored by Radar

    [Podcast] Geolocation and the Customer Journey

    Find out how geolocation tools bridge the gap between physical and digital shopping.

    By Retail Dive's studioID • June 26, 2025
  • An employee uses a handheld device to check inventory in a retail toy aisle.
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    Brandon Bell / Staff via Getty Images
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    Walmart’s latest AI feature aims to help associates overcome language barriers

    The retailer is updating its associate app to include real-time translation in 44 languages, alongside AI-driven task management.

    By Bryan Wassel • June 25, 2025
  • Hibbett website focused on the company's Kids offering.
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    Courtesy of Hibbett
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    Hibbett debuts kids-focused app, e-commerce site

    Just in time for back-to-school season, Hibbett Kids features personalized content, product drops and flexible payment options. 

    By Tatiana Walk-Morris • June 23, 2025
  • Amazon warehouse robot Proteus carries a tote inside a company facility.
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    Courtesy of Amazon
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    Amazon touts AI upgrades for forecasting, deliveries and robotics

    The advancements will help customers get their orders faster and increase product availability, the company said.

    By Max Garland • June 23, 2025
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    Unsplash/Allison Saeng

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    Sponsored by Wunderkind

    Marketing that thinks for itself: Why agentic AI is the new cornerstone of growth

    Retail growth is accelerating, with AI that thinks, decides and acts faster than your team can.

    By Richard Jones, Chief Revenue Officer, Wunderkind • June 23, 2025
  • The TikTok app is displayed on an Apple iPhone.
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    Photo Illustration by Drew Angerer via Getty Images
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    TikTok Shop debuts live price match as it readies for summer deals

    As the e-commerce platform and live shopping take off, sales on TikTok Shop have more than doubled compared to last year.

    By • June 18, 2025
  • A handful of people sit and walk on a small green area next to large glass spherical buildings on a sunny day.
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    David Ryder/Getty Images via Getty Images
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    Amazon’s Andy Jassy warns of job cuts due to generative AI

    The CEO told employees in a letter to embrace the change the tech presents in order to remain competitive within the company.

    By Dani James • June 18, 2025
  • Pinterest AI
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    Courtesy of Pinterest
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    Pinterest tests AI to curate collages for advertisers

    The social media platform is working with Macy's on its auto collages pilot which aims to help brands better curate shoppable content. 

    By • June 18, 2025
  • The exterior of an Amazon robotics fulfillment center
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    Courtesy of Amazon
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    Amazon opens robotic fulfillment center in Massachusetts

    The nearly 3 million square-foot-facility features hundreds of robots equipped to lift up to 1,500 pounds each.

    By Kelly Stroh • June 18, 2025
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    Brandon Bell via Getty Images
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    Mattel brings AI to the toy box with OpenAI partnership

    The toy company and AI powerhouse will announce their first product together later this year.

    By • June 17, 2025
  • A brand image of Ebay's live shopping tour
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    Courtesy of EBay
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    EBay takes live shopping on tour

    The company will bring live shopping and collector-focused experiences to cities spanning the U.S. to showcase collectibles, luxury goods, sneakers and apparel.

    By • June 12, 2025
  • Lori's Gifts is a chain of gifts shops that use checkout-free payments systems
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    Permission granted by Lori's Gifts
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    Deep Dive

    Checkout-free payments may yet rise

    Rapidly advancing AI could let cashierless payment companies succeed where Grabango failed, industry insiders and observers say.

    By Patrick Cooley • June 11, 2025
  • A large sign in light pink block capital letters says "Pink," just above a smaller sign in darker pink that says "Victoria's Secret."
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    Daphne Howland/Retail Dive
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    Victoria’s Secret expects $10M hit to Q2 operating income from cybersecurity breach

    Newly arrived marketing chief Elizabeth Preis has been tasked with customer acquisition as the lingerie giant continues to lose market share.

    By • June 11, 2025
  • A street-side GameStop storefront.
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    Daphne Howland/Retail Dive
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    GameStop sales drop in key categories amid ongoing strategic shift

    However, the company swung to a net income in Q1 and reported an improvement in its operating loss.

    By Dani James • June 11, 2025
  • Lowe's and MrBeast team for Creator Network
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    Courtesy of Lowe's
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    Lowe’s launches creator network to build bonds with millennials, Gen Z

    Leading creator MrBeast has joined the effort, which will see the brand serve as exclusive building partner for the second season of “Beast Games.”

    By Chris Kelly • June 11, 2025
  • A general view of the exterior of the branch of retailer Marks and Spencer at Westfield White City on October 20, 2020 in London, England. Marks & Spencer said customer data was accessed in an April 2025 cyberattack.
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    Leon Neal via Getty Images
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    Marks & Spencer restores some online-order operations following cyberattack

    The department store chain was one of the first targets in an international spree of attacks disrupting retailers.

    By David Jones • June 11, 2025
  • A two-legged mobile robot is shown handling a container in a warehouse.
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    Courtesy of Amazon
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    Amazon delivery robots offer $7.1B annual savings opportunity: report

    The tech could position Amazon retail as an AI play, according to Bank of America Securities analysts.

    By Alexei Alexis • June 11, 2025
  • Image of a screen featuring Walmart's Sparky.
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    Courtesy of Walmart
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    Walmart debuts Sparky, its generative AI assistant for customers

    Joining Wally, an AI assistant for merchants, Sparky will summarize reviews for customers and help shoppers plan purchases.

    By • June 10, 2025
  • A drone in the sky carries a Walmart-branded package.
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    Courtesy of Walmart
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    Walmart to expand drone delivery to 5 more cities

    Customers in Atlanta, Houston and more will be able to tap into the technology by next year as part of the retailer's deepening collaboration with Wing.

    By Max Garland • June 9, 2025
  • Person holding a credit card and using a tablet at a cafe
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    MStudioImages via Getty Images
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    Sponsored by Coveo

    Same query, different intent: The revenue risk of irrelevant search results

    How irrelevant search results are working against your bottom line.

    June 9, 2025
  • The TikTok app is displayed on an Apple iPhone.
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    Photo Illustration by Drew Angerer via Getty Images
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    Discounts motivate TikTok Shop shoppers

    A survey found that celebrity and influencer recommendations are on their way out for TikTok Shop consumers.

    By • June 5, 2025
  • Shot of Ulta Beauty storefront
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    Jesse Grant via Getty Images
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    Beauty brands blend AI into operations

    The Estée Lauder Companies, Coty and Ulta Beauty are pushing forward on the technology to save costs, tailor communications and optimize forecasts. 

    By Lindsey Wilkinson • June 4, 2025