Technology


  • A Roblox avatar in Maybelline's virtual space.
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    Courtesy of Maybelline
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    Maybelline New York debuts virtual beauty, music experience on Roblox

    Brands and retailers are flocking to the online game platform to create virtual worlds filled with digital replicas of their products.

    By Tatiana Walk-Morris • Oct. 3, 2023
  • A blurry figure walking into a store.
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    Courtesy of Amazon
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    Deep Dive

    Is Amazon just another retailer? The Federal Trade Commission doesn’t think so.

    The e-commerce giant and others skeptical of the commission’s antitrust claims say the FTC has an uphill court battle, in part because Amazon’s behavior is just old-fashioned retail.

    By Oct. 3, 2023
  • Mannequins and clothing racks in a store's display for Pride Month. Explore the Trendline
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    Daphne Howland/Retail Dive
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    Trendline

    Top 5 stories from Retail Dive

    Bankruptcies, store closures and layoffs remain a familiar narrative among fledgeling brands attempting to compete in the face of economic headwinds due to inflation.

    By Retail Dive staff
  • Three people wearing bridesmaid dresses stand together. The person in the center holds a cake.
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    Retrieved from Birdy Grey on February 24, 2023
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    Birdy Grey builds out C-suite with new COO, CTO hires

    The DTC bridal brand brought on a new operating chief following Eloquii co-founder Steve Zawada's exit in June after about six months.

    Oct. 2, 2023
  • Two photos side by side of two people using Amazon Go technology at the entrance to a store.
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    Courtesy of Amazon
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    Amazon Go resumes suburban expansion with Washington store

    The new location is the first to open since Amazon closed nearly a third of its brick-and-mortar convenience stores earlier this year.

    By Jessica Loder • Oct. 2, 2023
  • The corporate logo of e-commerce company Shopify hangs at the building that contains the offices of Shopify Commerce Germany GmbH on August 08, 2022 in Berlin, Germany.
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    Sean Gallup via Getty Images
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    Shopify invests in wholesale marketplace Faire

    Through the partnership, Faire will become Shopify’s recommended wholesale provider.

    By Howard Ruben • Sept. 29, 2023
  • The Ralph Lauren storefront in Toronto, Canada, is pictured.
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    Courtesy of Ralph Lauren Corporation
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    Ralph Lauren expanding Canada presence with retail, e-commerce

    The company plans to add more stores in the country in the coming years to increase value in North America.

    By Laurel Deppen • Sept. 29, 2023
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    Daphne Howland/Retail Dive
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    GameStop names Ryan Cohen CEO

    The move places the manager of the video game retailer's largest shareholder in charge of the company.

    By Sept. 28, 2023
  • Square's new website themes for its merchant clients
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    Retrieved from Business Wire on September 27, 2023
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    Square adds merchant tools

    Block’s merchant business, facing stiffer competition in the point-of-sale space, has added about a dozen new features for its sellers.

    By Caitlin Mullen • Sept. 28, 2023
  • Costco logo
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    Eric Thayer via Getty Images
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    Costco pushes forward with app upgrades

    The changes, which include augmented reality and the upcoming ability to scan barcodes, have significantly boosted the tool’s downloads and app store rating.

    By Catherine Douglas Moran • Sept. 27, 2023
  • The words Walmart Discovered over a Roblox background.
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    Courtesy of Walmart
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    Walmart Discovered launches on Roblox

    The retailer wants users to discover games, indie experiences and virtual items that are voted on by the community.

    By Tatiana Walk-Morris • Sept. 27, 2023
  • Behind the scenes at Shein Live: Front Row.
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    Permission granted by Shein
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    Shein highlights Fall, Winter collections in livestream show

    Viewers were able to access the shoppable show from the Shein app and its Facebook, X, YouTube and Instagram channels. 

    By Tatiana Walk-Morris • Sept. 27, 2023
  • A closeup of a Macy's sign with a signature red star sits atop a store entrance overhang.
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    Daphne Howland/Retail Dive
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    Applications open for Macy’s vendor diversity accelerator

    Established in 2011, the retailer is set to welcome its next cohort of underrepresented business owners in May.

    By Sept. 25, 2023
  • Redken products backstage at the Bondi Bather show on May 19, 2016 in Sydney, Australia.
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    Mark Nolan via Getty Images
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    Redken launches DTC website

    While products have been available for sale in local salons, Amazon and Ulta, the site allows consumers to buy items directly from the brand online.

    By Howard Ruben • Sept. 22, 2023
  • Two Meta avatars posing for the DressX x Diesel collection.
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    Courtesy of DressX, Diesel
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    Diesel partners with DressX on collection for Meta Avatars

    The digital wearables are available through the Instagram, Facebook, Messenger and Quest VR online stores.

    By Sept. 21, 2023
  • Three rows of APL shoes in a variety of colors on a neutral background.
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    Courtesy of Athletic Propulsion Labs
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    Athletic footwear brand APL’s fit tech leads to reduced returns

    The luxury sneaker company’s partnership with True Fit has slashed fit-related returns by 15%.

    By Tatiana Walk-Morris • Sept. 21, 2023
  • Amazon's tech at work at the Climate Pledge Arena in Seattle, Washington.
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    Courtesy of Amazon
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    Amazon adds RFID to cashierless tech to support apparel purchases

    The new capability enables cashierless shopping for softline goods like clothing, fan gear, hats and shoes.

    By Tatiana Walk-Morris • Sept. 20, 2023
  • A man in a blue uniform and yellow hard hat removes a package from a shelf.
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    Andreas Rentz via Getty Images
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    Ikea expands on sustainability initiatives with 2 clean energy projects

    The home furnishings retailer is installing solar power, and renewable heating and cooling, in multiple locations across the United States.

    By Zoya Mirza • Sept. 20, 2023
  • FIGS
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    Courtesy of FIGS
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    Figs names new chief technology officer

    The healthcare apparel brand has tapped Mark Bixby for the role, who brings experience from GameStop and Chewy.

    By Sept. 19, 2023
  • The Instacart+ subscription service on an smartphone
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    Courtesy of Instacart
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    Instacart makes long-awaited public market debut

    The company priced its IPO at $30 per share as it prepared to list under the ticker symbol “CART” on Tuesday, putting its valuation at just below $10 billion.

    By Catherine Douglas Moran • Sept. 19, 2023
  • Instacart reaches out to retail partners in fresh rebrand
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    Courtesy of Instacart
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    Instacart lifts target IPO share price range

    The grocery tech company now expects its shares to fetch between $28 and $30 each, which would raise between $616 million and $660 million for the firm when it goes public.

    By Catherine Douglas Moran • Sept. 18, 2023
  • Family Dollar store sign
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    Joe Raedle/Getty Images via Getty Images
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    Family Dollar to release refreshed mobile app

    The launch will happen in October as the first phase of an enterprise-wide digital transformation. 

    By Tatiana Walk-Morris • Sept. 18, 2023
  • grabango
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    Courtesy of Grabango
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    Grabango lays off employees across several departments

    The frictionless checkout provider declined to specify the number of impacted team members, though multiple LinkedIn posts indicate cuts hit 40% of the company.

    By Brett Dworski • Sept. 18, 2023
  • Models in neutral clothing wearing and posing in Mejuri jewelry
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    Permission granted by Mejuri
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    Mejuri launches loyalty program as it plots store expansion

    The direct-to-consumer jewelry brand is offering perks for members, including free shipping on select days and exclusive product access. 

    By Sept. 15, 2023
  • Picture of a mouse pad and mouse on the left with a "generate listing content" box on the right.
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    Courtesy of Amazon
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    Amazon launches generative AI to help sellers write product descriptions

    The e-commerce giant and eBay are both using artificial intelligence to make it faster and easier for sellers to list products. 

    By Tatiana Walk-Morris • Sept. 15, 2023
  • The exterior of a Walmart store at night
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    Courtesy of Walmart
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    Walmart expands Express Delivery to 10 pm

    The retailer’s Live Shopper feature lets customers make last-minute changes while their order is being fulfilled.

    By Sept. 13, 2023