Facebook adds shopping section, expands Instagram checkout

The company also introduced a "live shopping" feature to let merchants livestream a browsing session to potential customers.

By Robert Williams • Aug. 26, 2020

Instacart boosts security for shoppers after breach

In the coming months, the grocery delivery service will expand the use of two-factor authentication to more features within the shopper app. 

By Jessica Dumont • Aug. 25, 2020

Explore the Trendline➔

How retailers are deploying in-store technology

Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

By Retail Dive staff

Mobile ad spend jumps 71% amid pandemic recovery: study

In-app ad spend on private marketplaces soared 391% during the period, outpacing the strong 52% gain for the mobile web, per PubMatic.

By Robert Williams • Aug. 25, 2020

TikTok unveils first shoppable livestream with Ntwrk

The social video app will let viewers this week buy apparel sporting defiant messages against a possible U.S. ban.

By Robert Williams • Aug. 24, 2020

BJ's Wholesale notches 300% digital growth

The club retailer is expanding its BOPIS and contactless pickup options, and has hired a chief digital officer to help scale the business.

By Tatiana Walk-Morris • Aug. 24, 2020

DoorDash adds grocery delivery to its app as last-mile battle intensifies

The expansion into the booming space by another major firm signals a promotional war to come and increasing pressure on incumbent Instacart. 

By Jeff Wells • Aug. 24, 2020

Sally Beauty, CosmoProf launch accelerator for women-owned brands

Four brands will receive online distribution and a virtual boot camp focused on merchandising, social media, marketing and e-commerce. 

By Tatiana Walk-Morris • Aug. 24, 2020

Amazon to turn former Lord & Taylor flagship into Manhattan tech hub

The deal is part of an initiative that includes investing more than $1.4 billion on its new offices and adding 3,500 jobs.

By Tatiana Walk-Morris • Aug. 20, 2020

Report: When sites load too slowly, 41% of shoppers head to Amazon

Almost 100% of consumers say they've left a website if it took too long to load. That's even more important in the pandemic era.

By Tatiana Walk-Morris • Aug. 19, 2020

Fossil reports 'triple-digit' e-commerce growth

Sales through its own online channel and third-party platforms like Amazon grew to account for nearly half of the company's total in Q2.

By Tatiana Walk-Morris • Aug. 18, 2020

Klarna to offer in-store Google Pay

The collaboration follows a broader trend of retailers adopting contactless payment options. 

By Tatiana Walk-Morris • Aug. 18, 2020

E.l.f. seeks brand ambassadors for TikTok reality show

The beauty brand is asking users to post videos showing why they should win a contract to be on "Eyes. Lips. Famous."

By Robert Williams • Aug. 18, 2020

Hoka One One opens virtual pop-up shop with Snapchat AR

The Deckers-owned brand is giving social media users a way to shop from an immersive lens that lets them virtually try on shoes.

By Robert Williams • Aug. 17, 2020

Circle K stores to pilot checkout-free technology

The c-store operator plans to test frictionless payment technology, similar to Amazon Go, at a location in Phoenix. 

By Sam Silverstein • Aug. 14, 2020

Office Depot, CompuCom to offer tech tools, hardware for small businesses

The move furthers the retailer's efforts as a business-to-business partner, part of its recently announced restructuring initiative.

By Tatiana Walk-Morris • Aug. 12, 2020

Amazon names top 10 states for small, mid-sized sellers

The e-commerce giant invested resources into small businesses before the COVID-19 pandemic forced many retailers online.

By Tatiana Walk-Morris • Aug. 12, 2020

Consumers favor smartphones for back-to-school shopping, study finds

Shoppers are more budget-minded during the pandemic, with the portion of people planning to spend less than $500 growing to 86%.

By Robert Williams • Aug. 11, 2020

Kroger is giving Apple Pay and Google Pay a test run

The grocer, which launched its own mobile payment program last year, wants to offer shoppers more contactless payment options.

By Jessica Dumont • Aug. 11, 2020

COVID-19 boosts contactless payment adoption: NRF

Retailers have increasingly provided contactless payment options, but are concerned about higher transaction fees associated with the services.  

By Tatiana Walk-Morris • Aug. 10, 2020

Michaels adds new perks to its rewards program

The arts and crafts retailer aims to strengthen relationships with its customers digitally. 

By Tatiana Walk-Morris • Aug. 7, 2020

Spin Live launches shoppable video service in Shopify’s app store

A two-click process gives influencers access to products on a merchant's website that can be sold via shoppable videos.

By Robert Williams • Aug. 7, 2020

Fashion brands team up for flash sales event

Shopping platform BestKeptSecret aims to raise $1 million for charity with the help of multiple brands.

By Tatiana Walk-Morris • Aug. 6, 2020

DoorDash launches new online convenience store DashMart

The move, which is its first foray into managing its own inventory, will offer around 2,000 grocery and restaurant items and deliver in 30 minutes or less. 

By Jessica Dumont • Aug. 6, 2020

Macy’s enlists influencers for its ‘Style Crew’

The department store is integrating shoppable content, and new fashion and beauty buffs into its program.

By Tatiana Walk-Morris • Aug. 5, 2020

EBay, Prova Group partner on sports memorabilia authentication

The marketplace joins Amazon and others in setting up measures to combat the sale of counterfeit goods, one of the biggest threats to resale.

By Tatiana Walk-Morris • Aug. 5, 2020