Self-checkout shipments could surpass 300K by 2027: report

Cashless systems are growing in popularity, and retailers are testing new features like facial recognition.

By Tatiana Walk-Morris • June 28, 2022

Amazon unveils first fully autonomous mobile robot

The company aims to automate the handling of heavy, package-carrying carts with its Proteus robot, allowing employees to focus on other tasks.

By Max Garland • June 28, 2022

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Ikea adds space visualization tool to its app

Following the disruption of the COVID-19 pandemic, the company has worked to turn its e-commerce business around.

By Tatiana Walk-Morris • June 28, 2022

PayPal changes up its pricing

In a move that could increase or decrease charges for merchants, the company said it aims to better distinguish between personal and commercial payments on its system.

By Lynne Marek • June 27, 2022

Instacart and Walmart Canada launch virtual convenience store

Walmart Now offers delivery of around 4,000 grocery, pantry and household items, which are fulfilled through a handful of the retailer’s stores.

By Catherine Douglas Moran • June 27, 2022

Why your omnichannel strategy needs to include a meaningful digital in-store experience

Leverage devices to delight customers and up-level your staff.

June 27, 2022

The Weekly Closeout: Nike exits Russia and tech firms unite around the metaverse

The athletics giant won’t reopen its stores in the region. Meanwhile, Meta, Microsoft and others teamed up to develop standards for the virtual concept.

By Retail Dive Staff • June 24, 2022

American Eagle Outfitters launches NFT Apparel Shop

The collection features limited-edition shirts and hoodies with designs from NFT artists.

By Dani James • June 24, 2022

Walmart invests in supply chain AI company Symbotic

The retailer is deploying the company’s technology to increase capacity, accuracy and productivity at its distribution centers.

By Ben Unglesbee • June 24, 2022

Walmart to release at-home and in-store AR tools

New features will use the retailer’s iOS app to create more personalized experiences for shoppers, and include benefits to store employees as well.

By Dani James • June 24, 2022

Macy's takes July Fourth bonanza to Web3 with free NFT drop

The collectibles are available via Macy’s new Discord channel, suggesting the brand wants to establish a stronger foothold in the popular chat app.

By Peter Adams • June 23, 2022

Alo Yoga accepts crypto payments, allows crypto paychecks

The DTC lifestyle brand is betting big on Web3 technology, although U.S. data suggests minimal usage of crypto for purchasing goods.

By Dani James • June 22, 2022

Lowe's releases limited-edition NFT collection, digital assets for builders

The retailer wants to focus on its digital offerings as its pandemic-induced boom declines.

June 22, 2022

EBay acquires NFT marketplace KnownOrigin

The deal will usher in “a new era of digital collecting to the world’s top destination for collectibles,” according to eBay.

By Kaarin Moore • June 22, 2022

Simon tests digital search tool for mall shoppers

Visitors can locate in-stock items on site at participating stores using the property’s interactive directory, or online before they head out.

By Daphne Howland • June 21, 2022

Shoppers who use AR less likely to return purchases: Snap

A new study by the social commerce platform shows that 66% of shoppers who use augmented reality tech are less likely to return items. 

By Tatiana Walk-Morris • June 21, 2022

Retail tech is elevating CX unlocking efficiencies

The COS smart store in California is leveraging the gStore digital retail app to combine the ideal aspects of e-commerce and in-store shopping to provide unique and personalized experiences customers want but can only get in person.

By Omar Sofradzija • June 21, 2022

Walmart, Roku partner to evolve shoppable streaming ads 'beyond the QR code'

The retailer is the exclusive partner on a new feature that allows people to purchase products with a few taps of their remote.

By Peter Adams • June 17, 2022

Maybelline launches mental health podcast

The new show “I’m Fine, You?” is part of the brand’s efforts to destigmatize conversations around anxiety and depression.

By Tatiana Walk-Morris • June 17, 2022

McKinsey: Metaverse may create $5 trillion in value by 2030

The research firm found that up to $2.6 trillion of that value could be in e-commerce.

By Dani James • June 17, 2022

Amazon drone delivery to take off in California

The e-commerce giant is still in talks with regulators for the permits it needs to deliver light packages in less than an hour.

By Max Garland • June 15, 2022

Victoria's Secret's Happy Nation brand launches Roblox hub

The digital-only tween brand launched in April with plans to enter the metaverse — a first for Victoria's Secret.

By Tatiana Walk-Morris • June 15, 2022

Adidas sues Nike for alleged patent infringement, targets mobile applications

Adding to the legal battles between the two retailers, the latest suit targets Nike Run Club, Nike Training Club and the SNKRS app.

By Dani James • June 15, 2022

Retailers grapple with e-commerce's drag on profits: report

The online channel is a must, but it’s costly, and scale doesn’t help much, according to research conducted by Ipsos for Publicis Sapient and Salesforce.

By Daphne Howland • June 14, 2022

PayPal strives to improve checkout

The company aims to improve the checkout experience for both merchants and consumers, with new services being tested this year, CEO Dan Schulman said.

By Lynne Marek • June 14, 2022