Best Buy website crashes twice over shopping weekend

The mortifying outages prompted one analyst to laud the electronics retailer for being so busy.

By Daphne Howland • Dec. 1, 2014

Is Cyber Monday just a myth?

Cyber Monday is a concept that has been around for more than a decade. But is it the monumental shopping day consumers think it is? 

By Daphne Howland • Nov. 29, 2014

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Twitter launches Twitter Offers: Discounts claimed through tweets

Users can send the tweeted discounts directly to their credit or debit card after linking it with Twitter.

By Kelsey Lindsey • Nov. 26, 2014

Amazon introduces local services marketplace

The e-retailer has unveiled a marketplace where consumers can connect with local professionals like handymen or auto mechanics.

By Daphne Howland • Nov. 26, 2014

eBay pulls same-day delivery app

EBay CEO John Donahoe said same-day delivery is not a “sweet spot” for the online marketplace.

By Daphne Howland • Nov. 24, 2014

Wanelo launches 'Buy on Wanelo' with 200 retailers

Urban Outfitters and Nasty Gal are among the retailers that can now sell directly from the social media shopping site's app.

By Daphne Howland • Nov. 24, 2014

Retailers giving back this holiday season

For many retailers, it’s not just about racking up sales during this do-or-die time of year.

By Daphne Howland • Nov. 24, 2014

Zappos opens first brick-and-mortar store

The e-commerce retailer has opened a 20,000 square-foot pop-up store near its Las Vegas headquarters.

By Daphne Howland • Nov. 21, 2014

Apple may preload Beats on iPads and iPhones

Sources say the tech giant is negotiating to offer Beats music streaming service at half its monthly fee, but that may not fly with music labels.

By Daphne Howland • Nov. 20, 2014

Holiday online sales could jump 16%: report

ComScore is optimistic about holiday retail sales, saying its research finds “American consumers ready to open their wallets.”

By Daphne Howland • Nov. 18, 2014

CVS opening health care innovation lab

The Boston-based hub will help the retailer expand its health care ventures with digital media and other technology development.

By Daphne Howland • Nov. 18, 2014

Forrester: Mobile payments will almost triple in volume by 2019

Research shows that Apple Pay is helping usher in an age of mobile payments that many have been waiting for.

By Daphne Howland • Nov. 18, 2014

Sears introduces in-store reservation feature

Shop Your Way customers can now have their local Sears store set aside merchandise through the retailer’s app or website.

By Daphne Howland • Nov. 18, 2014

Target adds in-store features to shopping app

Maps, shopping lists, location services, and search are now live in time for the holidays.

By Daphne Howland • Nov. 18, 2014

Are flash sales just a flash in the pan?

The flash sales model appealed to plenty of people for a while. But these days most of them seem to be investors, not consumers.

By Daphne Howland • Nov. 17, 2014

Neiman Marcus hires first CISO

Sarah Hendrickson has been chief information security officer at Children’s Medical Center of Dallas for about a year.

By Daphne Howland • Nov. 13, 2014

Alibaba founder wants to take payments unit public

Jack Ma’s retail conglomerate had a massive IPO last month, and now he’d like one for Alipay. He’s also pretty happy about a proposed partnership with Apple Pay.

By Daphne Howland • Nov. 12, 2014

POS startup Revel Systems raises $100M in new funds

The company says it’s growing and may go public in a few years.

By Daphne Howland • Nov. 12, 2014

Robots, tablets and apps: In-store tech beyond payments

Although all the talk these days seems to be centered around mobile payments, some retailers are getting geek-tastic about other in-store technologies.

By Daphne Howland • Nov. 11, 2014

Postal Service latest victim of hacking attack

The breach affects mostly employees, but involves sensitive data like Social Security numbers, birth dates, addresses, and other information.

By Daphne Howland • Nov. 11, 2014

Obama strongly defends net neutrality

The president said it would be useful to regulate companies that control access to the Internet much like utilities.

By Daphne Howland • Nov. 11, 2014

How America's biggest retailers and shippers are preparing for the holiday season

The retail sphere is ramping up for this year's $616.9 million holiday season. 

By Kelsey Lindsey • Nov. 7, 2014

Home Depot says 53M emails compromised in breach

The theft was part of a hack uncovered in September, the largest retail credit-card breach on record.

By Daphne Howland • Nov. 7, 2014

Going abroad: 7 realities retailers should know before global expansion

Expanding to other countries can be a way to boost growth — but it can be trickier than retailers may realize.

By Daphne Howland • Nov. 6, 2014

Amazon hailing taxis for deliveries

The e-retail giant has been working with Flywheel’s taxi-hailing startup since the fall, sources told the Wall Street Journal.

By Daphne Howland • Nov. 6, 2014