Shop.org 2015: Forget 'bright and shiny' tech—retailers still need to master the fundamentals

Retailers are focused on revamping their organizations for the digital age, which could drive major changes to often-sluggish legacy systems.

By Kelsey Lindsey • Oct. 8, 2015

Eyeing millennials, companies try to make mobile conversion a snap

New technology could help smartphone cameras reduce friction at the checkout and enhance security. 

By Ian P. Murphy • Oct. 8, 2015

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Hackers targeted LoopPay systems as early as March

The tech now powers the Samsung Pay mobile wallet system.

By Ian P. Murphy • Oct. 7, 2015

Verizon will enable Samsung Pay in future software update

The mobile wallet is coming to its last major U.S. network with a forthcoming update.

By Ian P. Murphy • Oct. 6, 2015

Study: Mobile accounts for 52% of e-commerce traffic

But while mobile now originates more traffic, it still doesn't close sales.

By Ian P. Murphy • Oct. 6, 2015

Email is key to Bonobos' marketing strategy

The men's retailer segments and targets up to five messages per day to customers. 

By Ian P. Murphy • Oct. 2, 2015

Knomi aims to drive foot traffic at upscale boutiques

Discovery app employs beacons to alert shoppers of favorite items nearby. 

By Ian P. Murphy • Oct. 2, 2015

The EMV deadline is here: Just how secure are the new chip cards?

Some retailers say that more time — and more secure cards requiring authentication — should have been part of the rollout plan. 

By Daphne Howland • Oct. 1, 2015

Mobile coupon app Ibotta wins $40M in funding

The app has 10 million downloads to date. 

By Ian P. Murphy • Oct. 1, 2015

Cole Haan employs Instagram to sell direct in app

The retailer brings Instagram images into its app, where shoppers can browse and buy.

By Ian P. Murphy • Sept. 25, 2015

Google adds to cybersecurity firm's financing

Zscaler now valued more than $1 billion. 

By Ian P. Murphy • Sept. 25, 2015

Rebecca Minkoff's flagship store is wired for sales

Touchscreens in fitting rooms powered by eBay have helped triple expected clothing sales at the store.

By Ian P. Murphy • Sept. 24, 2015

Six in 10 consumers still waiting for EMV cards: survey

And even more consumers don't understand how the shift will affect their shopping behavior, says an ACI Worldwide survey.

By Ian P. Murphy • Sept. 23, 2015

WalmartLabs acquires loyalty startup PunchTab

The company will focus first on optimizing Sam's Club offers and customer relationships. 

By Ian P. Murphy • Sept. 23, 2015

Staples adds 3D printing service to online offerings

The service will help consumers learn and use 3D printing, then allow them to upload their own designs at Staples’ online store.

By Ian P. Murphy • Sept. 22, 2015

Target rebuilding its in-house IT team

Target CIO Mike McNamara called the retailer’s outsourcing of almost half its IT team to third parties “unhealthy.”

By Daphne Howland • Sept. 22, 2015

Amid tech push, Target envisions a future 'built on innovation'

The retailer is partnering with Techstars to bring retail start-ups to its hometown of Minneapolis, and hinted at a concept store that could include robots. 

By Daphne Howland • Sept. 21, 2015

Burberry teases new runway collection via Snapchat

The brand went behind the scenes to reveal its collection on the eve of its runway debut.  

By Ian P. Murphy • Sept. 21, 2015

Half of top 500 e-retailers now accept PayPal's One Touch

The Braintree-powered streamlined checkout boosts conversion by 50% or more, according to the company. 

By Ian P. Murphy • Sept. 18, 2015

Target makes a big play to ramp up e-commerce

Target is spending a billion dollars on tech fundamentals as it faces rising competition from Wal-Mart and Amazon. 

By Daphne Howland • Sept. 17, 2015

Can multi-brand loyalty programs save American malls?

New loyalty programs have started to cover all stores at a single mall, incentivizing visits to a shopping destination in decline. 

By Ian P. Murphy • Sept. 16, 2015

Pinterest tells advertisers it's more search than social

With a 50-billion-pins database, the platform is looking for search revenues. 

By Ian P. Murphy • Sept. 16, 2015

How the Path-to-Purchase Funnel Became Obsolete

Leveraging the mobile device is becoming a necessary tactic for brands in their ability to interact with the customer on their path-to-purchase.

Sept. 15, 2015

Retailers among the first to test Facebook's 'immersive' mobile ads

Mr. Porter, Michael Kors, and others are taking advantage of the native functionalities offered by the social networking site. 

By Ian P. Murphy • Sept. 8, 2015

Report: Apple Pay driving growth in contactless payments

Mobile wallets with contactless payments will double in number by the end of 2016, Juniper Research says. 

By Ian P. Murphy • Sept. 8, 2015