Technology: Page 2
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Daphne Howland/Retail Dive
Best Buy to use generative AI for virtual assistant, customer support experiences
The tech will help with customer service, including troubleshooting product issues, managing software and rescheduling or combining order deliveries.
By Tatiana Walk-Morris • April 9, 2024 -
Courtesy of Whole Foods Market
Whole Foods to pull Amazon’s Just Walk Out technology from stores
The specialty grocer, which operates the checkout tech at just two stores, will follow the same path as Amazon Fresh stores in the U.S.
By Peyton Bigora • April 8, 2024 -
Trendline
Top 5 stories from Retail Dive
Though some of the problems of the pandemic have waned, retail continues to reel from C-suite turnover and layoffs.
By Retail Dive staff -
Quinn Rooney via Getty Images
Battling shrink and theft across the globe
Retailers are trying numerous strategies — from technology to teamwork — to minimize losses.
By Peyton Bigora • April 8, 2024 -
Netfalls/Adobe Stock
Sponsored by SocialSign.inThe future of retail media networks: Unlocking the power of Wi-Fi in store
Explore how RMNs & Wi-Fi will revolutionize the in-store retail experience, offering targeted ads & enhanced customer experiences.
April 8, 2024 -
gmast3r via Getty Images
Sponsored by SlackAI in retail: Start small and think big
How to start using AI and automation in retail to better serve employees and customers.
April 8, 2024 -
Photo Illustration by Drew Angerer via Getty Images
Shein, Temu have high customer overlap with TikTok Shop: report
Even while facing a potential ban in the U.S., the platform is dominating social shopping, an Earnest Analytics report finds.
By Tatiana Walk-Morris • April 5, 2024 -
Courtesy of Puma
ColumnThe Weekly Closeout: Puma plots design space in LA, Bank of America downgrades Figs
The athletics brand said the studio will open in 2025, while spending pullbacks contributed to the scrubs brand’s recent negative rating.
By Retail Dive Staff • April 5, 2024 -
Courtesy of Amazon Web Services
Amazon debuts app for palm payment registry
The Amazon One app can be used to enter various locations, identify individuals, pay for items and access loyalty rewards.
By Xanayra Marin-Lopez • April 4, 2024 -
Courtesy of Amazon
Amazon’s AWS unit cutting hundreds of jobs related to store technology
The e-commerce giant earlier said it was scaling back its Just Walk Out technology, including dropping it from Amazon Fresh locations in the U.S.
By Daphne Howland • April 4, 2024 -
Daphne Howland/Retail Dive
Burlington to open its biggest distribution center
The retailer is building a “highly automated,” 2 million-square-foot facility to support its growing store footprint.
By S.L. Fuller • April 4, 2024 -
Courtesy of Sarmishta Ramesh
Amazon removes ‘Just Walk Out’ tech from US Amazon Fresh stores
Dash Carts, which also allow shoppers to avoid checkout, will roll out instead at those locations, while the older tech is limited to Amazon Go and some smaller U.K. stores.
By Daphne Howland • April 3, 2024 -
Kevork Djansezian/Getty Images via Getty Images
Lululemon launches recycled polyester anorak
The packable outerwear is made with mixed plastic waste, converted carbon emissions and the activewear brand’s old apparel.
By Laurel Deppen • April 3, 2024 -
Courtesy of Poshmark
Poshmark enlists sustainable brands for live shopping event series
Brands including Rothy’s and Christy Dawn will host shows to spotlight circular fashion in celebration of Earth Month.
By Tatiana Walk-Morris • April 3, 2024 -
George Frey via Getty Images
Walmart letting businesses tap into its route optimization tech
The move to sell its proprietary AI-driven software contributes to the retailer’s business diversification strategy.
By Larry Avila • April 2, 2024 -
Daphne Howland/Retail Dive
West Elm launches mobile app
The app allows users to filter by need, and comes amid declining revenues for the home retailer.
By Tatiana Walk-Morris • April 2, 2024 -
damircudic via Getty Images
More than half of shoppers would use generative AI for clothing purchases: Adobe
Seventy-one percent of respondents said they think using the technology to try on products virtually would boost their buying confidence.
By Tatiana Walk-Morris • April 1, 2024 -
Courtesy of Walmart
Walmart announces second class of beauty accelerator program
The retailer is also investing in beauty in other ways, including bringing back a Beauty Glow Up savings event and expanding virtual try-on.
By Xanayra Marin-Lopez • April 1, 2024 -
Permission granted by Mercari
Mercari ends selling fees, debuts new returns policy
The no-fee structure became effective on all new listings earlier this week and will roll out to the rest of the site in the weeks to come.
By Tatiana Walk-Morris • March 29, 2024 -
Perfect Corp. improves 3D modeling for virtual jewelry try-on
The latest update allows brands to use Graphics Library Transmission Format 2.0 files, which offer more detailed textures and lighting.
By Xanayra Marin-Lopez • March 29, 2024 -
Permission granted by Amazon
Amazon says it removed over 7M fake goods in 2023
The e-commerce giant, which has long faced scrutiny over counterfeits, said it invested more than $1 billion into fighting fakes last year.
By Tatiana Walk-Morris • March 28, 2024 -
Courtesy of Dr. Martens
Dr. Martens launches recycled leather collection and resale platform
The footwear company is promoting both launches as part of its sustainability commitments.
By Laurel Deppen • March 26, 2024 -
Anna Moneymaker / Staff via Getty Images
Deep DiveWhy the latest TikTok ban attempt is different — and what it means for marketers
A ban could benefit Meta, weakening competition and options for advertisers, while a potential suitor will need to be well-versed in data management.
By Jessica Deyo • March 26, 2024 -
Hispanolistic via Getty Images
Sponsored by PaylocityHow to overcome 5 retail industry challenges
Discover tips and tricks to help you tackle some of the top HR pain points for stores and wholesale businesses.
March 25, 2024 -
SeventyFour via Getty Images
Most retail leaders say AI plays an important role in search strategies: survey
Retail leaders cited improved accuracy and relevance as the two biggest roles AI can play, according to Algolia and Coleman Parkes Research.
By Bryan Wassel • March 22, 2024 -
Courtesy of Five Below
Five Below scales back self-checkout to fight shrink
Hiring more store associates will improve customer service and help fight what executives said was an unexpectedly high level of inventory loss.
By Daphne Howland • March 21, 2024
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