Is Walmart a digital advertising dark horse?

Google and Facebook rule the roost, with Amazon making gains. But a new report suggests marketers aren't counting Walmart out of the running. 

By David Kirkpatrick • Aug. 21, 2017

Amazon’s Echo Show adds video news

Seattle TV station KIRO may show local businesses a way to develop skills for the four-month-old Echo iteration.

By Dan O'Shea • Aug. 21, 2017

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Walmart seeks a patent for a futuristic floating warehouse

The blimp-style ship further escalates the online war with Amazon, and could save the brick-and-mortar retailer time and money on last-mile delivery. 

By Jeff Wells • Aug. 21, 2017

Study: 9 of 10 retailers boost spending on mobile ads this year

More than half of retailers are sharing mobile unique promotion codes.

By Robert Williams • Aug. 18, 2017

Customer acquisition is the top challenge for retailers

A new study shows that acquiring new customers is the most imminent concern of retailers for 2017-2018.

By Dan O'Shea • Aug. 18, 2017

Survey: Consumers act on each other’s visual content

A new study suggest that photos and videos combined with product reviews from other consumers can help shoppers pull the trigger on buying decisions.

By Dan O'Shea • Aug. 17, 2017

HBC has opened corporate office in India

Retailers continue to look East for professional talent, as Saks follows the same path that J.C. Penney and others have taken.

By Dan O'Shea • Aug. 17, 2017

Amazon expands payments for best Alexa developers

The e-commerce giant will provide rewards for top-performing and "engaging" voice apps across a number of categories. 

By Robert Williams • Aug. 17, 2017

Shopping apps rank among most-deleted

A new study shows that shopping apps rank highly on lists of both most-downloaded and most-deleted apps.

By Cara Salpini • Aug. 16, 2017

Jo-Ann rebrands as it integrates new tech features

The fabric and craft retailer is focusing on the makers who buy its products as it integrates mobile, analytics and video content. 

By Ben Unglesbee • Aug. 16, 2017

Amazon looking for talent to support Alexa-based enterprise service development

The service will fall under its SaaS offerings within AWS, including Amazon Chime, Amazon WorkSpaces and Amazon WorkDocs, according to the company's job posting. 

By Justine Brown • Aug. 16, 2017

47% of mobile users delete apps with no customer support

In a world where retailers are increasingly trying to reach consumers via mobile, customer service is a deal-breaker, a new survey says.

By Cara Salpini • Aug. 15, 2017

Target to acquire same-day delivery company Grand Junction

The San Francisco-based company could help Target compete by connecting inventory to established local and regional delivery operations.  

By Daphne Howland • Aug. 14, 2017

Study: In-app ad spending to hit $201B by 2021

Mobile now accounts for 51% of total digital ad spend. 

By David Kirkpatrick • Aug. 14, 2017

Expert Andrew Ng wants to train millions to use AI

Through Coursera, and soon his new startup Deeplearning.ai, Ng hopes to commoditize AI training and quickly educate more people. 

By Justine Brown • Aug. 14, 2017

Mobile’s ‘next billion’ users to ditch text for voice and video

Chatting via e-mail and text may be on the way out, the Wall Street Journal reports.

By Dan O'Shea • Aug. 12, 2017

Study: Growth of shopping apps second only to gaming

Downloads of mobile shopping apps grew 76% from 2015 to 2016, but they've still only been downloaded by 26% of smartphone users.

By Dan O'Shea • Aug. 12, 2017

Modiface unveils virtual skin consultations

The company behind many recent augmented reality features has unveiled a virtual skin consultation capability for skin care brands.

By Dan O'Shea • Aug. 12, 2017

Unata expands e-commerce grocery platform

With more grocery sales headed online, regional grocers are looking to elevate their online shopping experience to meet the challenge.

By Dan O'Shea • Aug. 12, 2017

Sephora launches members-only social platform

The "Beauty Insider Community" allows customers to search for their favorite looks and engage in beauty-focused group discussions.

By Cara Salpini • Aug. 11, 2017

Pinterest helps brands engage shoppers

Pinners who engaged with an advertiser's content on the social network had a 40% larger shopping cart at checkout, according to a new study. 

By Robert Williams • Aug. 11, 2017

'Rage Grades' aim to keep rage clicks in check

Rage clicking is a common user reaction to site performance problems and retail website operators are getting tools to understand it better.

By Dan O'Shea • Aug. 10, 2017

Fossil still waiting on the smartwatch boom

Could smartwatches finally be ready for major market growth? Fossil, which is betting its future on wearables, sure hopes so.

By Dan O'Shea • Aug. 10, 2017

Salesfloor connects associates with customers via mobile messaging

By integrating with major messaging platforms — namely Facebook Messenger, WhatsApp and WeChat — Salesfloor could help retailers support many more customers on familiar platforms.

By Dan O'Shea • Aug. 10, 2017

Oregon becomes first state to require predictive scheduling

The new law's requirements apply to employers in the retail, hospitality and food service industries.

By Kate Tornone • Aug. 10, 2017