Target's digital strategy evolves from 'folding table setup' to enviable organization

The retailer's operations team set out to make individual stores actual hubs, where traditional service management is challenged.

By Samantha Schwartz • March 8, 2019

Forrester: Home Depot, Sephora top retail mobile app experiences

Features like AR, 360-degree views and video buying guides round out the home improvement chain's key mobile shopping functionalities.

By Robert Williams • March 8, 2019

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

Nordstrom CTO restructures technology group

Two executives are leaving and a small number of layoffs are anticipated, according to a report by GeekWire.

By Dan O'Shea • March 8, 2019

Website bugs lead to cart abandonment

Shoppers are likely to leave a website if they encounter a bug, but in some cases retailers may not hear about the bad experience, according to a SurveyMonkey study. 

By Dan O'Shea • March 7, 2019

Amazon to discontinue pop-up locations

But the e-commerce giant plans to expand its 4-star and Go locations, per a Wall Street Journal report. The move indicates an evolving store strategy.

By Dan O'Shea • Updated March 8, 2019

Amazon is the top destination for buying beauty

Beauty shoppers are using the e-commerce giant's mobile app to find and purchase items, according to research by Stella Rising.

By Dan O'Shea • March 6, 2019

Sam’s Club set to test faster Scan & Go tech

This spring the retailer will be testing technology that will enhance its mobile service.

By Dan O'Shea • March 5, 2019

Macy’s expands AR beauty try-ons to all app users

The retailer is working on a number of ways to enhance its mobile app, including buy-online-pickup-in-store capabilities and ways for shoppers to connect with stylists, locate products and find local events.

By Robert Williams • March 5, 2019

Office Depot teams up with Alibaba

The U.S. retailer and the Chinese e-commerce firm are partnering to work with small and medium-sized businesses.  

By Dan O'Shea • March 5, 2019

Levi’s, Room & Board test Pinterest’s new shopping features

The image-pinning platform added more ways for users to make direct purchases with personalized recommendations. 

By Robert Williams • March 5, 2019

49% of retailers name in-store mobile experience a top priority

Mobile shopping and browsing will continue to grow, according to a BRP report.

By Dan O'Shea • March 4, 2019

YouCam brings in-store AR sampling to beauty retailers

A new enterprise app works as a virtual mirror that also provides data to help retailers tailor business decisions.

By Robert Williams • March 4, 2019

Amazon ends Dash button sales

The e-commerce giant said the demise of the product is due in part to the success of smart home devices, according to a CNET report.

By Dan O'Shea • Updated March 4, 2019

Retail jumps to biggest buyer of mobile ads in second half of 2018

Retailers spent more on mobile advertising than the media, finance and automotive industries, a study by Smaato found.

By Robert Williams • March 4, 2019

Walmart acquires product review startup

Aspectiva is a natural language processing specialist that could help the retail giant harness the power of user-generated content.

By Dan O'Shea • March 1, 2019

Dooney & Bourke launches 1st mobile app

The handbag retailer partnered with tech company PredictSpring after learning that 60% of its web traffic was coming via mobile. 

By Dan O'Shea • March 1, 2019

Amazon unveils Project Zero to fight counterfeits

The company's automated technology will scan over 5 billion listings daily and will remove suspect products.

By Dan O'Shea • March 1, 2019

Walmart and Affirm team for installment payment service

Long after an initial pilot was reported to be in the works, the retailer unveils nationwide rollout plans for the service.

By Dan O'Shea • March 1, 2019

TechStyle claims more than 5M active members

 The company also recently surpassed $750 million in annual revenue and expanded its brand portfolio. 

By Dan O'Shea • Feb. 28, 2019

Harrods partners with Farfetch to support e-commerce

The legendary department store looks to one of the sector's online innovators to energize digital sales.

By Dan O'Shea • Feb. 28, 2019

Best Buy's Q4 revenue beats estimates, shares rise

The retailer performed well both in-store and online, with e-commerce representing 21.9% of all revenue.

By Dan O'Shea • Feb. 27, 2019

FedEx debuts autonomous same-day delivery bot

The robot is the company's latest expansion of its B2C capabilities and ticks all the boxes of sustainability, autonomous operations and quick delivery.

By Shefali Kapadia • Feb. 27, 2019

Shoptalk 2019: IBM helps retailers deliver happiness. Again and again.

The 4 P's of marketing are being eclipsed by the most complicated P of all: people.

Feb. 27, 2019

Sears has 46 smart appliances that work with Alexa

More than a year and a half after partnering with Amazon on Alexa certification, the retailer touts its growing number of smart appliance integrations.

By Dan O'Shea • Feb. 26, 2019

Specialty craft retailer finds a solution in true integration

Arts & crafts retail chain finds new ways to engage consumers.

By John Puterbaugh, Ph. D., Executive Director, Digital Business Development, Quad • Feb. 26, 2019