Operations


  • A person wearing a camo jacket walks by a gray granite storefront that says "kids" in a blue square and "foot locker" in red letters.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Foot Locker retools C-suite under Mary Dillon

    The retailer brought on another Ulta veteran in Frank Bracken, who is set to become its new COO, while the company’s CFO is headed out. 

    By Nov. 30, 2022
  • A street lamp and a couple of people to the left of a large corner store with a red "H&M" sign, as others stroll and window shop.
    Image attribution tooltip
    Daphne Howland/Retail Dive

    H&M slashes 1,500 jobs in cost-cutting effort

    The fast-fashion retailer's profits have been hit by rising prices and a strong dollar, and expense reductions could save some $190 million each year.

    By Nov. 30, 2022
  • Trendline

    The direct-to-consumer landscape in retail

    More mature brands are pursuing exit strategies and expanding their reach, while retailers are increasingly shifting to a DTC model.

    By Retail Dive staff
  • A glowing white "claire's" sign in lowercase block letters adorns a mall store trimmed in purple and dark blue. Windows signs advertise hair and jewelry specials and ear pierciing.
    Image attribution tooltip
    Courtesy of Claire's

    Claire’s opens shops in Macy’s stores

    Starting this month, the accessories retailer can be found at more than 20 of the department store’s locations, including eight flagships.

    By Nov. 29, 2022
  • An American Eagle storefront at a mall
    Image attribution tooltip
    Cara Salpini/Retail Dive

    American Eagle Outfitters hints at new men’s sub-brand

    The line will bring “innovation and newness to our men’s business” and prelaunch tests have been encouraging, according to company executives.

    By Nov. 29, 2022
  • Patagonia demands injunction, damages over Gap fleece designs

    The outdoor gear brand said it has previously warned Gap to stop copying its designs, which even one Gap customer flagged as a “ripoff.”

    By Nov. 28, 2022
  • Sephora storefront.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive

    Sephora names Guillaume Motte its next CEO

    Motte, who used to be CEO of the beauty retailer’s Europe and Middle East division, starts in January.

    By Nov. 28, 2022
  • Showfields logo flag flies outside of its storefront.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive

    Showfields opens location in Washington, DC

    The new store is based in the bustling Georgetown neighborhood where multiple direct-to-consumer brands have set up shop.

    By Tatiana Walk-Morris • Nov. 28, 2022
  • A Target worker hands a person in a car a Starbucks bag.
    Image attribution tooltip
    Courtesy of Target

    Target expands Starbucks curbside pickup service

    In addition to the partnership, the retailer has been investing in operations and growing its Ulta shop-in-shop locations.

    By Tatiana Walk-Morris • Nov. 28, 2022
  • Lowe's storefront
    Image attribution tooltip
    Courtesy of Lowe's

    Lowe’s expands use of market delivery model for large products

    The home improvement retailer has converted eight regions, covering more than half of its stores, to the new approach.

    By Max Garland • Nov. 28, 2022
  • Three shelves with boxes of files on them, and a robot underneath one shelf
    Image attribution tooltip
    Permission granted by Geek+
    Sponsored by Geek+ Robotics

    Reverse logistics for apparel: Automation does it better

    The reverse logistics process is a time-consuming and costly undertaking for businesses. How can automation address the challenges of reverse logistics?

    Nov. 28, 2022
  • A street lamp tilts right as the white storefront of a "Nordstrom Rack" location tilts left, as sun streams in a light blue sky. Vertical bars decorate the building above and below the word "Rack."
    Image attribution tooltip
    Daphne Howland/Retail Dive

    Nordstrom keeps focus on Rack as Q3 beats expectations

    The department store is opening more off-price locations and improving their inventory, but that invites cannibalization of its full-price stores.

    By Nov. 23, 2022
  • A Dick's Sporting Goods store display
    Image attribution tooltip
    Courtesy of Dick's Sporting Goods

    Dick’s Sporting Goods sales up 50% from 2019

    With comps continuing their steady rise, the retailer “remains a very bright spot in a darkening retail sky.”

    By Nov. 23, 2022
  • Image attribution tooltip
    Joe Raedle/Getty Images via Getty Images

    Dollar Tree sales jump 8% as revamped retailer chases price-wary consumers

    The company has a new bench of leaders and has turned its attention to improving price gaps and its shabbier stores. 

    By Nov. 23, 2022
  • The Macy's logo is seen above a display of clothing for sale
    Image attribution tooltip
    Mario Tama via Getty Images

    Macy’s establishes mini distribution centers at 35 stores

    The conversions give the retailer a closer delivery presence to customers, which will be advantageous during the holiday season. 

    By Sarah Zimmerman • Nov. 23, 2022
  • Best Buy announces new Outlet stores.
    Image attribution tooltip
    Courtesy of Best Buy

    Best Buy’s Q3 ‘less bad’ than feared even with sales and profit slumps

    Discounting is up, inventory is down and consumers are waiting to purchase gifts — it’s beginning to look a lot like pre-pandemic holidays at the retailer.

    By Nov. 22, 2022
  • Our Place storefront.
    Image attribution tooltip
    Courtesy of Our Place

    DTC kitchenware brand Our Place opens first physical store

    The brand wants to open more locations in New York and Los Angeles as part of its offline expansion plan.

    By Tatiana Walk-Morris • Nov. 22, 2022
  • A ThirdLove storefront on Abbot Kinney Boulevard.
    Image attribution tooltip
    Cara Salpini/Retail Dive

    Simon, Leap aim to bring more DTC brands to malls

    To start, the two will open four stores in California and Florida for ThirdLove, Sugarfina and others.

    By Nov. 22, 2022
  • Three Amazon workers in a warehouse prepare orders.
    Image attribution tooltip
    Courtesy of Amazon

    Federal judge orders Amazon to cease and desist anti-labor practices

    But U.S. District Judge Diane Gujarati declined to reinstate a worker fired following his activism at a now-unionized Staten Island facility.

    By Nov. 22, 2022
  • Photo of designer Raf Simons.
    Image attribution tooltip
    Pascal Le Segretain via Getty Images

    Raf Simons to close namesake label after nearly 3 decades

    Simons launched his influential brand in 1995 after earning a degree in industrial design. 

    By Nov. 22, 2022
  • The founders of running brand On
    Image attribution tooltip
    Courtesy of On

    Running brand On adds apparel to resale program

    Following the success of its footwear recommerce business, the running brand is adding tops, pants, running tights, jackets and other apparel items.

    By Tatiana Walk-Morris • Nov. 22, 2022
  • Four reusable shopping bags
    Image attribution tooltip
    Courtesy of Returnity

    The next frontier in e-commerce packaging: reusable bags and boxes

    Online ordering spiked during the pandemic — and so did the waste it creates. As Cyber Monday approaches, startups are developing ways to offer an alternative.

    By Lela Nargi • Nov. 22, 2022
  • A photo of a person in a 7-Eleven sweater sitting on stairs.
    Image attribution tooltip
    Courtesy of 7-Eleven

    7-Eleven to offer a year of free delivery during Black Friday

    New Gold Plus members who sign up between Nov. 25 and Nov. 28 get free shipping on over 3,000 items, including food and alcohol.

    By Jessica Loder • Nov. 21, 2022
  • U.S. Postal Service employees work while sorting parcels for distribution inside the Los Angeles Mail Processing & Distribution Center, the largest in the United States, on November 22, 2021.
    Image attribution tooltip
    Mario Tama/Getty Images via Getty Images

    USPS better equipped for 2022 holidays after past peak struggles

    The Postal Service will be less reliant on “peak season heroics” this year, an agency representative said at a House subcommittee hearing.

    By Max Garland • Nov. 21, 2022
  • A display of backpacks in Herschel Supply's New York City store.
    Image attribution tooltip
    Courtesy of Herschel Supply

    Herschel Supply opens first US store as it plots expansion

    The 2,500-square-foot store will be in New York City’s Flatiron District and will feature a space dedicated to local artists and community events.

    By Nov. 21, 2022
  • The inside of a Nike Rise with a checkout counter.
    Image attribution tooltip
    Courtesy of Nike

    Nike pursues ‘next stage’ of expansion with first Rise concept in North America

    Nike Aventura in Miami mimics the tech features at the company’s other locations and marks yet another investment in data-driven stores.

    By Tatiana Walk-Morris • Nov. 21, 2022