Operations: Page 95


  • A person tends a fire on a patch of land covered in snow.
    Image attribution tooltip
    Courtesy of Solo Brands
    Image attribution tooltip

    New CEO at Solo Brands as Q4 sales disappoint

    Former Vista Outdoor CEO Christopher Metz will replace John Merris later this month, as the company lowers guidance for the fiscal year.

    By Jan. 8, 2024
  • A brick entrance to a corner apparel store.
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Chico’s CEO out as brands join Sycamore holding company

    Molly Langenstein took over the top job four years ago amid slumping sales and a tumultuous period for the women’s apparel company.

    By Jan. 8, 2024
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • Shot of CVS Pharmacy logo
    Image attribution tooltip
    Mario Tama via Getty Images
    Image attribution tooltip

    CVS interim CFO takes permanent seat

    Thomas Cowhey is taking on the top finance job as the company looks to get back on track following a restructuring, layoffs and rising costs.

    By Grace Noto • Jan. 8, 2024
  • A man walks past an AmazonFresh Pickup location on June 16, 2017 in Seattle, Washington
    Image attribution tooltip
    David Ryder via Getty Images
    Image attribution tooltip

    Amazon closes its last Fresh Pickup site

    The shuttering of the second drive-up location marks the end of this concept for the retail giant as it proceeds with its grocery business revamp. 

    By Peyton Bigora • Jan. 8, 2024
  • Woman shopping denim jeans in a clothing store
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    7 retail trends to watch in 2024

    From economic pressures weighing on consumers to relocating stores away from malls, here’s what’s on retailers’ minds heading into the new year.

    By Retail Dive Staff • Jan. 8, 2024
  • Mobile phone depicting product availability
    Image attribution tooltip
    Permission granted by Pointr
    Image attribution tooltip
    Sponsored by Pointr

    Indoor maps and location: A leap forward for retail digital transformation

    Elevate the customer experience and boost profits at physical stores.

    Jan. 8, 2024
  • Two employees looking at a tablet together
    Image attribution tooltip

    Shutterstock / Krakenimages.com

    Image attribution tooltip
    Sponsored by MangoApps

    Redefining retail frontline operations: How PetSmart continues to evolve employee engagement

    Like many retailers where the majority of associates aren't at a computer, PetSmart evolved their internal communications channels to ensure they could reach all associates across stores, distribution centers (DCs) and home offices.

    Jan. 8, 2024
  • Stacked white boxes of makeup on a black store display
    Image attribution tooltip
    Gabe Ginsberg / Stringer via Getty Images
    Image attribution tooltip

    Influencer Jaclyn Hill’s namesake beauty brand shuts down

    Jaclyn Cosmetics was housed under Forma Brands, which filed for bankruptcy in early 2023.

    By Jan. 5, 2024
  • A person opens an ExtraCare CVS box
    Image attribution tooltip
    Courtesy of CVS
    Image attribution tooltip

    CVS Pharmacy introduces 2-tiered loyalty program

    The drugstore retailer is offering a free tier and another that costs $5 per month, touting perks like discounts, same-day delivery and other incentives.

    By Tatiana Walk-Morris • Jan. 5, 2024
  • A selection of Body Shop products on a white background.
    Image attribution tooltip
    Courtesy of The Body Shop
    Image attribution tooltip

    The Body Shop reaches all-vegan product formulations

    All current products have been certified by The Vegan Society, a goal the company has pursued since setting the target in 2021.

    By Howard Ruben • Jan. 5, 2024
  • A small hanging store sign reads "Chico's."
    Image attribution tooltip
    Daphne Howland/Retail Dive
    Image attribution tooltip

    Chico’s joins Sycamore’s KnitWell Group

    Last year the private equity firm announced it would acquire the apparel conglomerate for $1 billion.

    By Jan. 5, 2024
  • Nike Rise in Seoul, South Korea
    Image attribution tooltip
    Courtesy of Nike
    Image attribution tooltip
    Column

    The Weekly Closeout: Conair names new president, CEO and what’s the path forward for Nike?

    Kristie Juster will take on both roles at the product company, while Nike could be rethinking its relationship with DTC. 

    By Retail Dive Staff • Jan. 5, 2024
  • Marketing copy from balloon maker Anagram's website
    Image attribution tooltip
    Retrieved from Anagram website on November 09, 2023
    Image attribution tooltip

    Party City balloon supplier Anagram exits bankruptcy

    In a deal with a group of investors, the balloon manufacturer will operate as an independent company and continue supplying Party City.

    By Nate Delesline III • Jan. 4, 2024
  • Walgreens revamps its app.
    Image attribution tooltip
    Courtesy of Walgreens
    Image attribution tooltip

    Walgreens slashes dividend as US retail drags in Q1

    Traffic and sales at the company’s U.K. Boots locations benefit from strength in beauty, while in the U.S. it’s more focused on healthcare services.

    By Jan. 4, 2024
  • Two people at a Dr. Dennis Gross counter in Nordstrom.
    Image attribution tooltip
    Monica Schipper via Getty Images
    Image attribution tooltip

    Shiseido to acquire Dr. Dennis Gross Skincare

    The deal, which is expected to close in the first quarter, could accelerate Shiseido’s growth in the Americas.

    By Jan. 3, 2024
  • A customer is greeted by a cashier
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Retailers took back $743B in returns last year, with $101B lost to fraud: NRF

    E-commerce has led to more returns, which many retailers are working to mitigate, per a report from the National Retail Federation and Appriss Retail.

    By Jan. 3, 2024
  • An organized closet display featuring The Container Store's "Custom Spaces" branding.
    Image attribution tooltip
    Courtesy of The Container Store
    Image attribution tooltip

    The Container Store promotes two execs to foster custom services, brick-and-mortar expansion

    The promotions are the latest in a series of initiatives to get the retailer closer to its $2 billion annual revenue goal.

    By Jan. 2, 2024
  • Grocery Isle displaying Hanshow display sign
    Image attribution tooltip
    Permission granted by Hanshow
    Image attribution tooltip
    Sponsored by Hanshow Technology

    The shift to digital and sustainable practices will redefine retail

    Discover how traditional retailers are adapting to the digital era and embracing sustainability, leveraging technologies like Hanshow's ESL solutions, AIoT and SaaS to enhance efficiency, reduce environmental impact and meet evolving consumer demands.

    Jan. 2, 2024
  • A person in a blue shirt holding a package.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Consumers could return $82.1B worth of holiday merchandise, survey finds

    To address the rising cost of returns, 44% of retailers have increased return or restocking fees, according to CBRE and Optoro.

    By Tatiana Walk-Morris • Dec. 29, 2023
  • An Amazon driver loads packages into a delivery van at an Amazon delivery station on November 28, 2022 in Alpharetta, Georgia.
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Free shipping is more important to shoppers than same-day delivery: Forrester

    The costs of implementing same-day and next-day delivery might not be worth it given the level of consumer interest in the service.

    By Tatiana Walk-Morris • Dec. 28, 2023
  • Warehouse supervisor walking and talking with senior manager.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    ’Tis the season for a retail tech-stack rethink

    An influx of in-store technologies has CIOs leaning toward cloud for integration solutions, according to research by Bain and Aptos.

    By Matt Ashare • Dec. 26, 2023
  • A person walks in front of a Nike store.
    Image attribution tooltip
    Kevin Frayer/Getty Images via Getty Images
    Image attribution tooltip

    Nike unveils $2B cost-savings plan to drive growth, profitability

    The retailer is streamlining the organization, simplifying its product portfolio, increasing automation and using scale to drive efficiencies.

    By Dec. 22, 2023
  • Costco storefront.
    Image attribution tooltip
    Kaarin Vembar/Retail Dive
    Image attribution tooltip

    Costco workers at Virginia store unionize

    The Teamsters represent 18,000 of the big-box retailer's workers, and last year secured a national agreement with improved pay and benefits.

    By Nate Delesline III • Dec. 22, 2023
  • An exterior shot of the corner of a large corporate headquarters building with Canadian flags outside and the word "wolverine" on the front.
    Image attribution tooltip
    Retrieved from Wolverine Worldwide on December 21, 2023
    Image attribution tooltip

    Wolverine Worldwide appoints chief supply chain officer

    In the newly created role, Bishu Jayaram will be responsible for the footwear company’s sourcing, distribution and logistics.

    By Laurel Deppen • Dec. 22, 2023
  • The inside of the Ecco store in SoHo with shoes and accessories on shelves and tables.
    Image attribution tooltip
    Courtesy of Ecco
    Image attribution tooltip
    Column

    The Weekly Closeout: Ecco opens in SoHo and will Something Navy be sold for $1?

    The footwear brand opened in New York City as it celebrates its 60th anniversary, while the blogger-founded apparel company reportedly will be sold.

    By Retail Dive Staff • Dec. 22, 2023