Operations: Page 95


  • Build-A-Bear Workshop store
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    "Potomac Mills Build-A-Bear Workshop" by Aolden23 is licensed under CC BY-SA 3.0
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    Build-A-Bear hires new chief marketer

    Julia Fitzgerald is taking on the role after the company delivered its most profitable year in its history. 

    By Tatiana Walk-Morris • March 31, 2023
  • Chewy, fulfillment center, truck loading
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    Permission granted by Chewy
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    Chewy to close 2 fulfillment centers as it ramps up automation push

    The closures will allow the pet goods retailer to flow more order volume through its newer, automated facilities, its CEO said.

    By Max Garland • March 31, 2023
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are deploying in-store technology

    Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

    By Retail Dive staff
  • Stacked white boxes of makeup on a black store display
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    Gabe Ginsberg / Stringer via Getty Images
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    Lenders acquire bankrupt Morphe owner for $690M

    Forma Brands reached an agreement to be acquired by Jefferies Finance and Cerberus Capital Management after filing for Chapter 11 in January.

    By Nate Delesline III • March 30, 2023
  • Wolverine World Wide acquires fitness brand Sweaty Betty.
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    Courtesy of Business Wire
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    Sweaty Betty plans UK job cuts

    The brand’s CEO will exit in June as the activewear company reorganizes under Wolverine Worldwide’s International Group.

    By March 30, 2023
  • Line up of five new Joy Works products.
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    Courtesy of Dollar General
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    Dollar General to bring expanded beauty offering to 300 stores this year

    The retailer is also introducing three exclusive skin and hair care lines — featuring products for $6 or less — nationwide.

    By Tatiana Walk-Morris • March 30, 2023
  • Dark brown and pastel colored hair care bottles
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    Permission granted by Prose
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    Prose appoints first chief scientific officer

    Marie Mignon was one of the hair care brand’s first employees and previously worked at L'Oréal for eight years.

    By Dani James • March 30, 2023
  • A Walmart and Gatik electric autonomous box truck sits parked.
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    Courtesy of Gatik
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    Walmart e-commerce fulfillment layoffs top 600

    The retail giant is providing few details about the downsizing of a network that it had grown quickly in recent years.

    By March 30, 2023
  • A quotation mark on a blue background.
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: Unearthing financial details about J.C. Penney

    The team talks about the treasure trove of information on the department store’s financial health, found thanks to a tip from one of its new owners.

    By Retail Dive Staff • March 30, 2023
  • External shot of a Madewell Men's store
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    Kaarin Vembar/Retail Dive
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    Madewell Men’s store opens in Washington, DC

    The retailer has been carrying men’s products since 2018 with dedicated sections in select stores, ultimately expanding to a number of stand-alone locations. 

    By March 29, 2023
  • A person with short hair wears a dark suit, white pocket square and white shirt, but no tie.
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    Courtesy of Macy's
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    Bloomingdale’s CEO to replace Macy’s chief Jeff Gennette next year

    Gennette spent most of his 40-year career working his way up the ranks, and Tony Spring has had a similar tenure at the company’s upscale banner.

    By March 29, 2023
  • Bed with pillows, sheets and a blanket.
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    Courtesy of Gap Inc.
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    Banana Republic unveils new home categories

    BR Home features rugs, bedding and decor priced between $40 and $7,550 as the retailer pushes to become more of a lifestyle brand.

    By Tatiana Walk-Morris • March 29, 2023
  • Foot Locker plans app, website revamp as it aims for $2.5B in digital sales

    The retailer is “trailing the broader market” when it comes to digital penetration, and hopes to grow the channel to 25% of sales by 2026.

    By March 29, 2023
  • Lululemon storefront.
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    Kaarin Vembar/Retail Dive
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    Lululemon revenue surges 30% in 2022, but Mirror drags down results

    The retailer took a $443 million impairment charge on the home workout business in Q4 as it pivots to an app-focused content model.

    By March 29, 2023
  • The Macy's logo is seen above a display of clothing for sale
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    Mario Tama via Getty Images
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    Macy’s chief stores officer on how the department store is rethinking its labor force

    The retailer is responding to the changing role of stores by putting more tech tools in its associates’ hands.

    By Nate Delesline III • March 28, 2023
  • Glass display with diamond rings and bands inside
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    Courtesy of Blue Nile
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    Blue Nile to lay off 119 workers, close Seattle fulfillment center

    About seven months after its acquisition by Signet Jewelers, the company will centralize services within its New York City fulfillment center.

    By Dani James • March 28, 2023
  • J. Crew undergoes layoffs

    The apparel retailer has “made decisions to support efficiency and long-term growth,” according to a company spokesperson. 

    By March 28, 2023
  • The exterior of a new Target store featuring the company's new design includes large glass panels and the company's red bullseye logo
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    Courtesy of Target
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    Target to close 4 small-format stores this spring

    The retailer said small-format locations remain a key part of growth and will make up half of approximately 20 new stores opening in 2023.

    By Nate Delesline III • March 27, 2023
  • A gray and white Bed Bath & Beyond store.
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    Daphne Howland/Retail Dive
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    Bed Bath & Beyond plans another 1,300 layoffs

    The layoffs affect workers in the company’s New Jersey operations, including at its Harmon beauty unit, according to information filed with the state.

    By March 27, 2023
  • Exterior of a Torrid store in Chicago
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    Daniel Boczarski via Getty Images
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    Torrid taps Belk veteran as chief commerical officer

    Mark Mizicko, who stepped into the role on Thursday, has over 25 years of retail experience from Hot Topic, Gymboree, Gap Inc. and the Limited Brands.

    By March 27, 2023
  • Foot Locker's distribution center in Reno, Nevada.
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    Permission granted by Foot Locker
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    Foot Locker builds out inventory visibility as it chases digital-savvy peers

    The retailer is ramping capital spending by 50% as it aims to sync stock across its stores by 2024.

    By March 27, 2023
  • Shopping bags incart and credit card on laptop with paper boxes on table and sales data economic growth graph on screen.
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    ipopba/Adobe Stock

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    Sponsored by CommerceHub

    Balancing costs with customer expectations: 3 steps to win the fulfillment game

    Online shopping is here to stay — and so are all the fulfillment challenges that come along with it.

    March 27, 2023
  • A Gatik truck on its delivery route in Bentonville, Arkansas. Gatik is operating daily without a safety driver behind the wheel of its delivery route for Walmart in Bentonville, Arkansas, moving custo
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    Courtesy of Courtesy of Gatik and Walmart via Business Wire
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    Walmart lays off hundreds of workers at e-commerce facilities

    The retail giant has expanded its infrastructure in recent years to keep up with Amazon, but online sales growth has slowed in recent months.

    By March 24, 2023
  • Three people in bathing suits that are brightly colored stand in a pool of water.
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    Courtesy of Eloquii
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    Column

    The Weekly Closeout: Eloquii partners with Gabi Fresh and ‘Bad Spaniels’ goes to the Supreme Court

    The plus-size brand has a new, exclusive swimwear collection. Meanwhile, Jack Daniel’s says the parody dog toy’s bark is, in fact, as bad as its bite.

    By Retail Dive Staff • March 24, 2023
  • A black flag that says "The Real Real" hangs off a building's dark trim.
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    Daphne Howland/Retail Dive
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    In another step toward profitability, The RealReal winds down beauty sales

    Under a new CEO, the luxury resale site has been scrutinizing various aspects of its business and slashing expenses.

    By March 24, 2023
  • Inside of the Studio by Sally store with a person in a salon chair and shelves full of products.
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    Courtesy of Sally Beauty
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    Sally Beauty introduces DIY salon concept store

    Five additional Studio By Sally locations will open in 2023, with an eye to launch 100 throughout the U.S. over the next three to four years.

    By March 24, 2023