Operations: Page 91


  • A building seen at an angle, with a leafy tree visible on the right.
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    Daphne Howland/Retail Dive
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    Macy’s taps international department store veteran as Bloomingdale’s CEO

    Olivier Bron, with stints at Central and Robinson Department Stores in Thailand and Galeries Lafayette in Paris, replaces longtime chief Tony Spring.

    By Sept. 12, 2023
  • A yellow and black "Dollar General" sign framed by leaves.
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    Justin Sullivan via Getty Images
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    Dollar General braces for $95M profit hit as it clears inventory

    While it works to reduce stock levels, the discounter is also investing in new planning tools to help manage flows at stores and distribution centers.

    By Sept. 12, 2023
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
  • External shot of a Restoration Hardware storefront.
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    The image by wpktsfs is licensed under CC BY-SA 3.0
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    RH predicts market challenges will persist as sales fall 19%

    Net income tumbled 37% in Q2 as the retailer faces industrywide challenges, including the highest mortgage rates in 20 years.

    By Nate Delesline III • Sept. 11, 2023
  • A building with "Brooks Brothers" in gold lettering.
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    Daphne Howland/Retail Dive
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    Macy’s quietly began selling Brooks Brothers sub-brand in August

    "B by Brooks Brothers" is priced lower and features wool-polyester blends, but that’s not necessarily a bad thing for the centuries-old menswear brand.

    By Sept. 11, 2023
  • An inside look at a Dollar General distribution center.
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    Retrieved from Dollar General on September 05, 2023
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    Dollar General automates South Carolina distribution center

    The technology will enable the retailer to process thousands of additional SKUs from its warehouse and improve storage.

    By Alejandra Carranza • Sept. 11, 2023
  • Joann store.
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    Courtesy of Joann
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    Joann eyes $60M in product cost savings as suppliers offer concessions

    The craft retailer thinks it can cut $200 million in business costs, the bulk of which comes from its supply chain as inflation eases.

    By Sept. 11, 2023
  • Interior of a Princess Polly store in Los Angeles showing the beige colored checkout counter
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    Permission granted by Princess Polly
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    Princess Polly opens first US store

    The apparel brand's new store in Los Angeles will host events and marks a milestone in its global expansion. 

    By Sept. 8, 2023
  • The entrance to a store with the word "Express" repeated above each glass door.
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    Daphne Howland/Retail Dive
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    Express CEO Tim Baxter resigns

    Stewart Glendinning, who comes to the retailer from Tyson Foods, has been appointed to the chief executive role. 

    By Sept. 8, 2023
  • Worker scanning barcode of cardboard packages before delivery at storage.
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    Getty Images
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    NRF acquires Reverse Logistics Association

    “RLA’s reverse logistics expertise will help our members to ‘close the loop’ and accelerate the emergence of the circular economy,” NRF CEO Matthew Shay said. 

    By Sept. 8, 2023
  • A person wearing sunglasses pushes a baby in a store cart.
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    Daphne Howland/Retail Dive
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    Walmart lowers starting wage for some store workers

    Newly hired employees who stock shelves or fulfill online orders are no longer being offered an extra dollar per hour.

    By Sept. 8, 2023
  • Forever 21 storefront logo
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    Drew Angerer via Getty Images
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    Forever 21 data breach impacts over half a million people

    An unauthorized third party accessed some of the retailer's systems between January and March. The company is offering identity theft services to those impacted.

    By Sept. 7, 2023
  • Books-A-Million storefront in Bridgeport, West Virginia.
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    Courtesy of Books-A-Million
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    Books-A-Million to use Walmart GoLocal for same-day, next-day delivery

    The service will launch in the Midwest and Southeast, ultimately expanding in the coming weeks across all of the book retailer’s stores. 

    By Tatiana Walk-Morris • Sept. 7, 2023
  • store front of Party City
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    Daphne Howland/Retail Dive
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    Bankruptcy court approves Party City exit plan, slashing nearly $1B in debt

    The company specializes in making and selling products for celebrations and took a hit when those fell off during the height of the pandemic.

    By Sept. 7, 2023
  • Drum kits and cymbals are displayed in a large open retail showroom
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    Permission granted by Sweetwater
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    Sweetwater names CEO

    Mike Clem has been promoted to the chief executive role and replaces John Hopkins, who is retiring after over 30 years with the company. 

    By Sept. 7, 2023
  • A Dollar General sign and brick storefront on a cloudy day with the company's signature black on yellow logo
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    Permission granted by Dollar General
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    Dollar General makes 5 top executive promotions

    The discounter named new leaders of global supply chain as well as inventory and demand management.

    By Catherine Douglas Moran • Sept. 7, 2023
  • Interior shot of an Abercrombie store. Two mannequins wearing short sleeves and long pants are central, with tables and racks of clothing around them. Four mannequins stand in the main window.
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    Courtesy of Abercrombie & Fitch
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    With supply chain ‘in a good place,’ Abercrombie & Fitch cuts inventory by 30%

    The apparel company is running leaner stocks with freight costs down, receipts speeding up and open capacity in factories.

    By Sept. 7, 2023
  • This image depicts the podcast series image for NCR's Retail Dive series, "Elevated Retail CX"
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    Alyssa Sierra/Retail Dive
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    Sponsored by NCR Voyix

    [Podcast] Elevated Retail CX

    Elevated Retail CX is a three-part podcast series that explores how brick-and-mortar locations can raise the bar on customer experience.

    Updated June 3, 2024
  • Screenshots of the Amazon Just Walk Out integration with Grubhub's app.
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    Permission granted by Grubhub
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    Grubhub, Amazon team up on automated campus c-store

    Students at the Loyola University Maryland store will scan a QR code in the food delivery app to enter the frictionless shop and pay for items.

    By Jessica Loder • Sept. 6, 2023
  • With tree branches and brick buildings to the left, a sign reading "UpWest" juts out from a building.
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    Daphne Howland/Retail Dive
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    Express Inc. leans on cost cuts as sales, profits plummet

    The apparel conglomerate is facing consumer demand for promotional pricing and has had to correct some fashion misses at its namesake.

    By Sept. 6, 2023
  • Exterior of a Target sortation center
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    Courtesy of Target
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    Target offers more details on its ‘secret sauce’ delivery strategy

    The retailer recently opened its 10th sortation center and is testing larger capacity vehicles for delivery.

    By Catherine Douglas Moran • Sept. 6, 2023
  • Photo of a blue box with the name "Birchbox" on it, and several bottles of beauty products
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    Courtesy of Birchbox
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    Birchbox restarts fulfillment under new ownership

    The beauty subscription company raised membership prices and started shipping monthly boxes to existing customers.

    By Sept. 6, 2023
  • Front entrance of Ulta store with white and orange colored displays
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    Permission granted by Ulta
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    Ulta Beauty nearly triples ship-from-store locations

    The fulfillment method offers faster and more cost-effective deliveries to customers, CEO Dave Kimbell said.

    By Max Garland • Sept. 6, 2023
  • A red sign with a white logo and the words "under armour" in white capital letters hangs from an iron post.
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    Daphne Howland/Retail Dive
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    Under Armour taps John Varvatos as chief design officer

    The fashion designer has already been working with the struggling athletic apparel brand for some time this year.

    By Sept. 5, 2023
  • Exterior view of the greenery outside Wolverine Worldwide corporate headquarters in Rockford, Michigan.
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    Retrieved from Wolverine Worldwide on September 01, 2023
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    Wolverine World Wide sells US leathers business to New Balance

    The company also announced a deal to sell Hush Puppies intellectual property in China, Hong Kong and Macau.

    By Lara Ewen • Sept. 5, 2023
  • Shopify bag logo and name. in front of a brick wall.
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    Courtesy of Shopify
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    Shopify integrates Buy with Prime feature

    In a move that alters the companies' relationship, competitors Shopify and Amazon partnered to give Prime customers the payment option.

    By Tatiana Walk-Morris • Sept. 5, 2023