Amazon sidesteps consumer woes with help from side businesses

Subscriptions, ads and third-party seller services outpaced growth in retail in Q3, and Prime Video will soon also be a money-maker.

By Daphne Howland • Oct. 27, 2023

UPS to acquire Happy Returns from PayPal

The logistics giant expects to leverage the tech firm’s software and operations expertise as it pushes for a frictionless reverse logistics experience.

By Alejandra Carranza • Oct. 27, 2023

Explore the Trendline➔

Gen Z and the next-generation consumer

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

The Weekly Closeout: ‘Ted Lasso’ teams with Barbie and Curry Brand signs its first signature athlete

Mattel announced a new collection based on the hit TV show, while Under Armour and Steph Curry brought on De’Aaron Fox as a brand ambassador.

By Retail Dive Staff • Oct. 27, 2023

Solo Brands CFO to exit

Somer Webb will step down on Dec. 10 and be replaced in the interim by Andrea Tarbox as the company begins a search for a successor.

By Caroline Jansen • Oct. 26, 2023

Overstock plans to relaunch namesake website by the end of 2024

The company — which rebranded as Bed Bath & Beyond earlier this year — wants to sell clearance products through its old name.

By Nate Delesline III • Oct. 26, 2023

The Backroom: How the holidays are shaping up

With the first sales events of the season already come and gone, the team looks at the clues of how it will go this year.

By Retail Dive Staff • Oct. 26, 2023

Retail inventories are under control ahead of holidays: NRF CEO

Matthew Shay said inventory-to-sales ratios' return to pre-pandemic levels and his conversations with retail executives suggest the period of inflated stock levels are over.

By Edwin Lopez • Oct. 26, 2023

Amazon tests two-legged, mobile robots

Amazon has been ramping up its use of technology in operations for some time and now has over 750,000 robots. 

By Maura Webber Sadovi • Oct. 25, 2023

Hello Bello files for bankruptcy amid supply chain setbacks

The baby care company — founded by celebrities Kristen Bell and Dax Shepard — has agreed to a stalking horse bid from private equity firm Hildred Capital Management.

By Dani James • Oct. 24, 2023

Former Nike exec Trevor Edwards joins VF Corp.’s board

Edwards, once seen as stepping into the CEO role at the athletic gear powerhouse, left five years ago as questions swirled about its work culture.

By Daphne Howland • Oct. 24, 2023

Academy Sports and Outdoors president exits after 6 months in role

Michael Mullican stepped down from the position to pursue other opportunities and Sam Johnson, current head of retail operations, will take over.

By Tatiana Walk-Morris • Oct. 24, 2023

Modere appoints CIO

Guy Thier brings over 25 years of experience to the lifestyle and wellness company.

By Dani James • Oct. 23, 2023

Amazon to integrate drones into fulfillment network for faster delivery

Prime Air drones will deploy at same-day delivery sites rather than standalone facilities as the company scales its use of the emerging transportation method.

By Max Garland • Oct. 23, 2023

Bankrupt Rite Aid cleared to pay $138M it owes suppliers

The drug store retailer is trying to keep its relationships with suppliers intact, including with drugmaker McKesson, which had threatened to stop shipping products.

By Ben Unglesbee • Oct. 23, 2023

What is a queue worth? Hershey is answering that question—and then designing it

Well-designed queues are beneficial to retailers and shoppers alike.

Oct. 23, 2023

Outerknown plots retail expansion

The lifestyle apparel brand is opening four stores over the coming months in California and Washington, D.C.

By Howard Ruben • Oct. 20, 2023

The Weekly Closeout: REI to close on Black Friday, Claire’s releases Roblox experience merch

The outdoor retailer will also shutter on Thanksgiving as part of its Opt Outside campaign, while the accessories retailer is releasing physical merchandise based on its digital characters.

By Retail Dive Staff • Oct. 20, 2023

HomeGoods to close online store

The off-price retailer is shutting its e-commerce site after two years. Impacted associates have been offered jobs elsewhere in the company.

By Nate Delesline III • Oct. 20, 2023

Amazon asks court to dismiss FTC’s ‘dark patterns’ claims

The Federal Trade Commission alleges that consumers are tricked into joining or renewing Prime memberships, and have difficulty canceling.

By Daphne Howland • Oct. 20, 2023

Amazon outlines push to ‘eliminate packaging altogether’

As the company looks to remove added packaging from more orders in 2024, its packaging innovation director explains how Amazon identifies products fit to ship in their own packaging and works with vendors on redesigns.

By Maria Rachal • Oct. 20, 2023

Tattered Cover parent company files for Chapter 11

The independent book retailer is restructuring as it enters a critical holiday season.

By Nate Delesline III • Oct. 19, 2023

Costco names Ron Vachris as CEO

Vachris, a veteran company executive who currently serves as president and COO of the club retailer, will assume the top job from Craig Jelinek on Jan. 1.

By Sam Silverstein • Oct. 19, 2023

David’s Bridal promotes slate of company veterans in preparation for post-bankruptcy turnaround

The special-occasion apparel chain struggled after its previous Chapter 11 exit in 2018 as the pandemic roiled its business.

By Daphne Howland • Oct. 19, 2023

American Eagle hires new supply chain chief

Sarah Clarke, previously with Calvin Klein brand owner PVH, will oversee everything from sourcing to distribution at the apparel company.

By Ben Unglesbee • Oct. 19, 2023

By the numbers: How retailers stack up on inventory

Going into Q3, many major players cleaned up their inventories after last year’s surge in stock levels, with benefits to margins. Not everyone fared equally, however.

By Ben Unglesbee • Oct. 19, 2023