Operations: Page 30


  • A customer scanning their phone at an Amazon Just Walk Out terminal
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    Courtesy of Amazon
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    Amazon’s checkout technology is getting an AI upgrade

    Just Walk Out is rolling out an advanced AI model that the company says will make its system more accurate and efficient, and less costly to implement.

    By Jeff Wells • Aug. 1, 2024
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    Cara Salpini for Retail Dive
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    Adidas CEO: ‘You have to be more American to be successful in America’

    With sales in North America down 7% in Q2, CEO Bjørn Gulden said the athletics retailer is leaning into American sports like basketball and baseball.

    By July 31, 2024
  • Trendline

    Gen Z and millennials

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • Walmart has agreed to acquire smart TV maker Vizio in a $2.3 billion cash deal.
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    Scott Olson via Getty Images
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    Deep Dive

    As retail media networks widen their scope, is a reckoning inbound?

    Expanding into offsite media like open-web programmatic could alleviate supply pressures but opens a whole new can of worms for the category.

    By Peter Adams • July 31, 2024
  • A bright green facade says "Joann" in white capital letters, and "handmade happiness" in white script. A mural in various shades of green depicts a cityscape.
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    Courtesy of Joann
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    Joann CFO out amid leadership revamp

    The crafts retailer, fresh out of bankruptcy, has brought on new executives in tech, operations and merchandising.

    By July 30, 2024
  • A slightly tilted image of a storefront, closeup, with the words "Bed Bath & Beyond."
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    Daphne Howland/Retail Dive
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    Beyond ‘remains in the red’ as it prepares to relaunch Zulily

    The company said it hit its Q2 revenue target and improved its bottom line, but sales are in decline. 

    By Nate Delesline III • July 30, 2024
  • A customer prepares a box for a return
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    Anna Gorbacheva via Getty Images
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    How return policies fit into retail customer experience

    No-questions-asked return policies have fallen by the wayside for retailers. Just ask L.L. Bean.

    By S.L. Fuller • July 30, 2024
  • A delivery van, door open, parked on a city street.
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    Daphne Howland/Retail Dive
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    Amazon responsible for hazardous items sold by third-party sellers, federal agency says

    The U.S. Consumer Product Safety Commission said the e-commerce giant, as a distributor of products that don’t meet safety standards, bears responsibility for their recall.

    By Nate Delesline III • July 30, 2024
  • Saks Off 5th shakes up merchandising team

    After chief merchant Mara Sirhal left for QVC, the off-pricer, involved in a proposed merger with Neiman Marcus, reevaluated its leadership structure.

    By July 30, 2024
  • A person slices a Meati Crispy Cutlet on a white cutting board that sits on a coral-colored counter.
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    Courtesy of Meati Foods
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    Meati Foods new CCO, CEO look to avoid plant-based pitfalls

    The mycelium-based meat maker is looking to go back to its roots and nail down its messaging in a burgeoning category.

    By Elizabeth Flood • July 30, 2024
  • A worker using food waste reduction technology.
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    Courtesy of Walmart
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    Walmart brings food waste reduction tech to 1.4K stores

    The retailer partnered with organics recycler Denali to install technology that separates food from packaging. 

    By Catherine Douglas Moran • July 29, 2024
  • A Target employee folds women's apparel on the sales floor
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    Permission granted by Target
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    Target launches denim take-back event

    As back-to-school season kicks off, the retailer is offering 20% off a new denim purchase to consumers who trade in up to five pieces of used denim. 

    By Nate Delesline III • July 29, 2024
  • A headshot of a person with bobbed blond hair and bangs, wearing red lipstick and smiling.
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    Courtesy of Qurate Retail Group
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    Saks Off 5th chief merchant jumps to QVC

    Mara Sirhal leads merchandising amid the home shopping giant’s “Age of Possibility” turnaround effort, focused on women over 50.

    By July 29, 2024
  • A UPS worker delivers boxes in Manhattan on April 26, 2022 in New York City.
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    Spencer Platt via Getty Images
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    UPS defends higher peak surcharges ahead of shorter holiday season

    The magnitude of the added fees surprised one analyst, but CEO Carol Tomé said the carrier's pricing is in line with anticipated demand.

    By Max Garland • July 29, 2024
  • A Big Lots storefront with a cloudy gray sky
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    Nate Delesline III/Retail Dive
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    Is Big Lots’ transformation plan enough to save it?

    Analysts say the retailer may face an uphill battle in a crowded sector with strong rivals.

    By Nate Delesline III • July 29, 2024
  • Hasbro toys are displayed at a Target store on February 08, 2019 in San Rafael, California.
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    Justin Sullivan via Getty Images
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    Hasbro names new chief supply chain officer

    Stephanie Beal aims to refine processes to drive efficiency as the toy manufacturer implements a multiyear turnaround plan.

    By S.L. Fuller • July 29, 2024
  • Woman online shopping on smart phone.
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    oatawa via Getty Images
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    Sponsored by Adobe x Bolt

    Reimagining checkout: The future is check-in

    Retailers lose $130 billion yearly to cart abandonment. Find out why fixing the checkout process is crucial.

    July 29, 2024
  • Two people using a laptop in store
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    JLco - Julia Amaral via Getty Images
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    Sponsored by Dell Technologies

    Building the store of the future? Update your IT foundation first

    To fully leverage today’s emerging technologies and deliver the experiences customers are expecting, retailers must modernize their stores’ IT infrastructure.

    July 29, 2024
  • A Hoka storefront in Los Angeles
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    Cara Salpini/Retail Dive
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    Hoka leads Deckers to 22% growth in Q1

    The running brand surged 30% in the quarter thanks to strength in the DTC channel and robust sell-through of new styles.

    By Nate Delesline III • July 26, 2024
  • Four birch trees to left of a light brick wall with a red star and a "Macy's" sign, with a small row of bushes in snow.
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    Daphne Howland/Retail Dive
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    Macy’s names head of home, food and toys

    The department store promoted Sabina Israelian-Garcia to the role with the goal of diversifying the retailer’s product assortment.

    By July 26, 2024
  • Hasbro livestreaming holiday event
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    Courtesy of Hasbro
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    Hasbro revenue falls 18% as profits improve

    The toy manufacturer, which is reportedly considering a takeover of rival Mattel, said sales fell 6% excluding the sale of its eOne film and TV unit.

    By Nate Delesline III • July 25, 2024
  • An assortment of Curology's skin care products.
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    Courtesy of Curology
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    Curology enters CVS

    The DTC brand’s nonprescription products debuted on the drugstore’s website and will be in stores by August.

    By July 25, 2024
  • Saks Global confirms layoffs

    The HBC-owned business is prepping for its takeover of rival Neiman Marcus Group, which includes Bergdorf Goodman.

    By July 25, 2024
  • A Hydro Flask water bottle.
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    "Hydro Flask" by Tony Webster is licensed under CC BY 2.0
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    Helen of Troy reports distribution disruptions at Tennessee facility

    The company is working with suppliers to address the remaining challenges impacting customer orders.

    By Kelly Stroh • July 25, 2024
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    Kendall Davis/Retail Dive
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    Podcast

    The Backroom: All of a sudden, a lot is happening at department stores

    The team discusses a barrage of news from several players in a retail space that has been written off many times.

    By Retail Dive Staff • July 25, 2024
  • A collage of various dolls and doll accessories, mostly in shades of pink, with the words "Barbie The Movie" in the center.
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    Courtesy of Mattel
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    Mattel will lean on retailers to boost holiday sales

    The toy maker said it will be gaining shelf space in stores, and headed off questions about takeover rumors.

    By July 24, 2024