Operations: Page


  • PredictSpring, M.Gemi launch store associate app

    M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

    By Sept. 27, 2017
  • RILA partners with Zebra on (R)Tech Innovation Center

    The innovation hub is helping the industry better manage data security.

    By Sept. 21, 2017
  • Trendline

    Inside retail supply chains

    Companies look to trim expenses and streamline operations during a crutial year for supply chain management. 

    By Retail Dive staff
  • The Body Shop uses mobile wallets to power brand campaign

    The beauty retailer is trusting mobile wallet passes to grow its petition against animal testing — and give its brand image a boost in the process.

    By Sept. 21, 2017
  • Consumers want personalization, still unwilling to give up data

    A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.

    By Sept. 20, 2017
  • Amazon lets Hilton loyalty members use points for purchases

    This is just the latest Amazon partnership poised to bring in more customers and sales.

    By Sept. 20, 2017
  • Williams-Sonoma to accept Venmo, PayPal

    Person-to-person payment platforms are gradually moving into the world of e-commerce merchants, bringing with them a hope for younger traffic.

    By Sept. 19, 2017
  • Consumers wary of biometric payment tech

    A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

    By Sept. 13, 2017
  • Image attribution tooltip
    Getty
    Image attribution tooltip

    Amazon, eBay, Google lead surge in AI patents

    Artificial intelligence-related patent filings have surged in recent years as the technology's retail uses have come to light.

    By Sept. 13, 2017
  • Fraud attempts spiked after Equifax data breach

    The data breach could have a ripple effect throughout the retail industry if consumers lose faith in handing over their personal data.

    By Sept. 11, 2017
  • CVS brings vending machines to 25 non-store locations

    The machines will dispense more than 70 CVS-brand products, from bandaids to batteries.

    By Sept. 8, 2017
  • Billabong migrates to the cloud for omnichannel support

    Another struggling retailer looks to a new platform to better connect the physical and digital.  

    By Sept. 7, 2017
  • Opinion

    Walmart and Affirm: A match Amazon will find hard to beat

    The importance of the partnership’s new financing options shouldn’t be underestimated, writes Christopher Walton, former VP, Target Store of the Future.  

    By Christopher Walton • Sept. 7, 2017
  • Walmart’s Hayneedle debuts app with visual search

    The home furnishings and decor retailer's app is armed with visual search capabilities, which could become a must-have for merchants.

    By Sept. 6, 2017
  • Cashless self-checkout takes center store in NY grocery

    As interest in self-checkout continues to climb, one grocer in New York placed new cashless units in the middle of the store, where they now handle 20% of store traffic.

    By Sept. 1, 2017
  • PayPal boosts POS presence with cash-back credit card

    We may start seeing the name PayPal more often at in-store payment terminals, as the company releases a new cash-back credit card.

    By Aug. 31, 2017
  • Fitbit teams up with Mastercard for contactless payments

    The newest smartwatch on the block, Fitbit Ionic, will have contactless payment capability via multiple payment networks.

    By Aug. 30, 2017
  • Walmart bolsters money services with app update

    Users of the "Express Money Services" feature also have the ability to speed up their transactions through in-store express lanes.

    By Aug. 25, 2017
  • Groupon reaffirms dynamic pricing strategy

    The company renewed a partnership with Boomerang Commerce to continue price optimization efforts.

    By Aug. 25, 2017
  • Walmart reportedly closes in on pilot deal to offer Affirm loans

    The big-box retailer is eyeing new ways for customers to finance purchases, and the startup has quickly become a popular retail partner.

    By Aug. 23, 2017
  • Startup ushers in the cashierless checkout era

    Cashierless checkout isn't just for Amazon and Walmart anymore, as Standard Recognition looks to enable more retailers with the capability.

    By Aug. 22, 2017
  • Image attribution tooltip
    SoftBank Robotics
    Image attribution tooltip

    Study: Retail automation market worth $18.9B by 2023

    From checkout-free technology to robots that track inventory, the retail automation market is poised for double-digit growth in the coming years.

    By Aug. 21, 2017
  • Walmart jumps ahead of Amazon with Scan & Go

    Walmart, in a race with Amazon toward frictionless checkout, is launching an in-app scan and payment feature for shoppers to use in-store.

    By Aug. 9, 2017
  • Amazon Pay Places could seriously challenge Apple Pay

    The payment program is right now just a limited extension of Amazon Pay, but a new report suggests it could be key to helping Amazon take on Apple.

    By Aug. 9, 2017
  • Image attribution tooltip
    Retrieved from Walmart on May 17, 2017
    Image attribution tooltip

    Retailers drive multi-touch screen growth

    As touchscreen devices become commonplace, interfaces that allow multiple touch points could be the next big thing in stores.

    By Aug. 8, 2017
  • City Furniture adding new mobile capabilities

    The regional furniture retailer is going mobile in stores with POS gear and apps from Ingenico and IBM.

    By Aug. 1, 2017