Mobile commerce to dominate online sales by 2021

Mobile is expected to account for 34.5% of total e-commerce sales this year, and it's only a matter of a few years before it surpasses desktop-driven sales, according to an eMarketer report.

By Dan O'Shea • Oct. 29, 2017

Mastercard teams up with Saks to show the future of AR shopping

Two red-hot technologies — AR and eye-scanning for payment — were featured in a demonstration at fintech conference Money 20/20 this week.

By Dan O'Shea • Oct. 24, 2017

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The direct-to-consumer landscape in retail

More mature brands are pursuing exit strategies and expanding their reach, while traditional retailers are increasingly shifting to a DTC model.

By Retail Dive staff

Amazon extends order-and-pay feature

More restaurants in the U.S. are set to allow customers to order and pay for take-out via the e-commerce giant's mobile app.

By Dan O'Shea • Oct. 24, 2017

Target unveils mobile pay in time for the holidays

This season the mass merchant is betting that its new private label lines will balance the margin hit from its consumer goods price cuts.

By Daphne Howland • Oct. 24, 2017

Alipay banks on North American partnerships for growth

A number of new partnerships, including with JP Morgan Chase, aim to boost the number of Chinese natives paying with Alipay while traveling abroad.

By Dan O'Shea • Oct. 23, 2017

Most online shoppers view fraud as inevitable

But that doesn't mean they're happy about it. Nearly 60% of customers are willing to accept whatever security measures it takes to prevent fraud, according to new research.

By Dan O'Shea • Oct. 22, 2017

Walmart, JD.com reportedly integrating customer loyalty in China

In a challenge to Alibaba, the companies will also develop a program for JD.com to fulfill orders by relying on inventory from Walmart.

By Dan O'Shea • Oct. 19, 2017

2M retailers go live with Venmo app payments

After a long period of testing, users of the popular payment app can now use it to buy with retailers like Foot Locker, Lululemon Athletica and Forever 21.

By Dan O'Shea • Oct. 17, 2017

IBM taps blockchain to ease cross-border payments

The use of blockchain in retail is still pretty limited, but more merchants may turn to the technology as a safe and quick way to process international transactions.

By Dan O'Shea • Oct. 16, 2017

Target expands Google partnership with Express delivery and Voice

Target follows Walmart to Google as merchants scramble to make up ground in the race against Amazon's voice-assisted shopping. 

By Dan O'Shea • Oct. 12, 2017

Cashierless checkout transactions to explode to $78B

Systems that allow shoppers to bypass checkout lines are in limited use right now, but that will change by 2022, according to Juniper Research.

By Dan O'Shea • Oct. 12, 2017

7 ways to get ready for Singles Day and the Chinese marketplace

The shopping holiday presents large opportunities, but China comes with unique challenges. Lindsey Grossman of Stripe breaks down how to get started.

By Lindsey Grossman • Oct. 6, 2017

Loop Commerce lands e-gifting patent

The system, currently used by Macy’s, Saks Fifth Avenue and Neiman Marcus, could help retailers reduce the likelihood of gifts being returned.

By Dan O'Shea • Oct. 4, 2017

Starbucks shutters online store to focus on brick and mortar

The coffee chain is betting on a future in which its mobile app drives consumers to experiences in local stores.

By Dan O'Shea • Oct. 3, 2017

Nearly 70% of shoppers aware of BOPIS, mobile payments

When it comes to in-store technologies, these capabilities have the broadest awareness among shoppers, according to research from the NRF.

By Dan O'Shea • Oct. 2, 2017

Amazon reimagines Echo and expands device family

The e-commerce giant announced six new, voice-enabled products, including a much-anticipated revamped version of the original Echo smart speaker.

By Dan O'Shea • Sept. 28, 2017

Retailers prep for the holidays with new e-commerce services

Radial meets the holiday rush head on with a new suite of services to help e-commerce retailers do more for their customers.

By Dan O'Shea • Sept. 28, 2017

PredictSpring, M.Gemi launch store associate app

M.Gemi becomes the latest retailer to mobilize store associates with a new app that helps them assist customers face-to-face.

By Dan O'Shea • Sept. 27, 2017

RILA partners with Zebra on (R)Tech Innovation Center

The innovation hub is helping the industry better manage data security.

By Dan O'Shea • Sept. 21, 2017

The Body Shop uses mobile wallets to power brand campaign

The beauty retailer is trusting mobile wallet passes to grow its petition against animal testing — and give its brand image a boost in the process.

By Dan O'Shea • Sept. 21, 2017

Consumers want personalization, still unwilling to give up data

A study by Oracle shows that 57% of shoppers want one-click checkout that can only be enabled through a payment profile, yet 67% don't want to set up such accounts.

By Dan O'Shea • Sept. 20, 2017

Amazon lets Hilton loyalty members use points for purchases

This is just the latest Amazon partnership poised to bring in more customers and sales.

By Daphne Howland • Sept. 20, 2017

Williams-Sonoma to accept Venmo, PayPal

Person-to-person payment platforms are gradually moving into the world of e-commerce merchants, bringing with them a hope for younger traffic.

By Dan O'Shea • Sept. 19, 2017

Consumers wary of biometric payment tech

A majority of consumers believe they will be shopping without cash in a few years, yet many fear the authentication capabilities that will help them get there, according to a new study.

By Dan O'Shea • Sept. 13, 2017

Amazon, eBay, Google lead surge in AI patents

Artificial intelligence-related patent filings have surged in recent years as the technology's retail uses have come to light.

By Dan O'Shea • Sept. 13, 2017