Survey finds many retailers have paid off ransomware hackers

Retailers admit to paying ransoms to hackers, but a newly formed group within the industry designed to promote payment security could help stop the practice. 

By Dan O'Shea • June 14, 2018

Report: Microsoft creating cashierless tech to battle Amazon Go

The tech giant could be emerging as a new 800-pound gorilla in the cashierless checkout technology market, according to Reuters.

By Dan O'Shea • June 14, 2018

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Amazon reportedly picks 2 Chicago sites for Go stores

The e-commerce giant has chosen two sites known for high foot traffic volumes as locations for its first two cashierless convenience stores in the city. 

By Dan O'Shea • June 11, 2018

PayPal acquires AI-driven predictive marketing company Jetlore

PayPal's latest acquisition shows it is looking beyond payments to make itself a more valuable partner for retailers.

By Dan O'Shea • May 31, 2018

Blockchain poised to 'revolutionize' retail, Deloitte says

The consulting firm expects that the ledger technology underlying bitcoin could be used to secure transactions and supply chains. 

By Dan Alaimo • May 30, 2018

Starbucks has the most-used mobile payment app

But competition is heating up as the use of Apple, Google and Samsung's proximity mobile payment apps grows, according to an eMarketer forecast.

By Dan Alaimo • May 22, 2018

PayPal shells out $2.2B for iZettle

Over the past five years, the company has made at least a half a dozen acquisitions, but its latest and biggest deal could significantly power its in-store payments strategy.

By Dan O'Shea • May 20, 2018

Ikea's new credit card offers cash back, but only for Ikea purchases

The card arrives at a time when private-label store credit cards are rapidly evolving, and the Swedish retailer is making sure rewards are used at its stores.

By Dan O'Shea • May 17, 2018

6 e-commerce checkout pain points that are overlooked

Online shopping still isn’t as easy as it should be. Here’s what e-commerce retailers have yet to solve for.  

May 17, 2018

Most retailers say real-time payments will cut costs, cards

More than 75% of global retailers said "immediate" payment processing will reduce costs and eliminate payment cards, according to a study by ACI and Ovum.

By Dan Alaimo • May 15, 2018

How to reduce friction at checkout with alternative payments

The e-commerce journey isn’t just about getting shoppers to the payment page; it’s about engaging them in the entire process—across multiple channels—so that when they reach checkout, they’ll actually want to convert.

May 10, 2018

Macy's extends Star Rewards beyond store card holders

The department store retailer recently revamped its loyalty program and is now trying to expand its reach.

By Daphne Howland • May 10, 2018

Instagram tests in-app payment feature

Letting users buy products on the same platform on which they browse is the latest step in the app's push toward mobile commerce.

By Robert Williams • May 4, 2018

Samsung Pay adds image search to drive purchases

Bixby Shopping will now let users search for products via photo, and the company plans to add cash back rewards to the payment platform as well.

By Dan O'Shea • May 4, 2018

Report: Amazon will incentivize retailers to adopt payment system

The move, first reported by Bloomberg, fits into a broader strategy that demonstrates the e-commerce giant's commitment to boost use of Amazon Pay.

By Robert Williams • May 3, 2018

Digital wallet momentum stalls

After three years of being declared the next big thing in payments, digital wallets have shown little growth since their early adoption phase.

By Dan Alaimo • April 25, 2018

What retailers need to know about the future of payments

Payments — currencies, platforms, programs and systems — are ripe for change and, thanks to technology, at a tipping point. 

By Laura Heller • April 24, 2018

The future of payments will be fast, frictionless and convenient

Amazon Go may be the impetus, but a host of new technologies are about to change how shoppers pay for goods, writes Manolo Almagro, managing partner at Q Division.

By Manolo Almagro • April 23, 2018

What does the future of in-store payments look like?

Most major retailers are adopting scan-and-go options, but just walk out technology, facial recognition and personalization are all likely to guide the future of the tech.

By Corinne Ruff • April 23, 2018

China is paving the way for mobile payments in the US

As Alipay expands in North America, mobile payments players here have a lot to learn, and perhaps something to fear. 

By Dan O'Shea • April 23, 2018

Gen Z is about to kill cash

They love stores, they love experiences, they visit bank branches more often than Baby Boomers. So how likely are younger consumers to pay with their phones? Very, experts say. 

By Daphne Howland • April 23, 2018

Walmart files patents for expanded blockchain use

Two patents published last week would enable Walmart to use blockchain technology for behavior monitoring, in addition to vendor payments and digital shopping.

By Dan Alaimo • April 23, 2018

EMV payments in 2018: The state of the update

Less than three years after the EMV liability switch, and many retailers are still on the sidelines but already looking toward the next stage in the evolution of payments.

By Lara Ewen • April 23, 2018

Walmart arms Lawn & Garden staff with mobile POS

The retail giant is bringing another mobile tool to its in-store experience — a POS to help Lawn & Garden customers pay and exit more quickly.

By Dan O'Shea • April 20, 2018

Silicon Valley jeweler sees big growth from cryptocurrency

Stephen Silver Fine Jewelry now sees 20% of its sales coming from cryptocurrency payment processing, surpassing credit card purchase volume.

By Dan Alaimo • April 20, 2018