How the $160B gift card market can catch up to the modern age of retail

Retailers risk losing revenue and customers unless they upgrade the gift card experience, writes Loop Commerce CEO and co-founder Roy Erez.

By Roy Erez • Oct. 25, 2019

Apple Pay surpasses Starbucks as most popular mobile payment app

The number of people who use smartphones to make in-store payments will grow 9.1% this year to 64 million, eMarketer estimates.

By Robert Williams • Oct. 25, 2019

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Affirm launches mobile app for payment installments

Half of the payment platform's users are millennials or Gen Z shoppers. 

By Tatiana Walk-Morris • Oct. 18, 2019

Venmo to roll out credit card through Synchrony next year

The deal gives the bank access to a quickly growing customer base outside the retail sphere, where a messy split with Walmart dealt Synchrony a blow.

By Dan Ennis • Oct. 18, 2019

Most Americans still have reservations on going cashless, survey finds

Although mobile payments might streamline retail operations, most Americans believe stores should be required to accept cash, according to the report. 

By Anna Hrushka • Oct. 15, 2019

Abercrombie & Fitch, Hollister launch Instagram Checkout

The in-app checkout feature adds to the retailer's growing slate of diverse payment methods.

By Lisa Rowan • Oct. 10, 2019

Lands' End launches branded credit card with customer perks

The apparel company is among the latest to introduce a credit card to boost consumer loyalty. 

By Tatiana Walk-Morris • Oct. 7, 2019

Stein Mart revamps loyalty program

In addition to doubling the number of points earned through its credit card, a pilot program is also in the works to expand rewards beyond cardholders.

By Lisa Rowan • Oct. 2, 2019

Each dollar of fraud costs retailers $3.13

Mid-to-large retailers offering mobile commerce services saw a spike in fraud volume in the last year, per a LexisNexis Risk Solutions study.

By Lisa Rowan • Oct. 1, 2019

Mastercard partners with Levi's, VF Corp to pay factory workers digitally

Workers' wages will be delivered directly to their account, which they can access with a debit or prepaid card.

By Tatiana Walk-Morris • Sept. 30, 2019

UK fintech GoCardless makes a go at US market

A company executive said the greatest potential for growth is in a business-to-business market where 42% of payments are still done using paper checks.

By Dan Ennis • Sept. 23, 2019

Walmart, Capital One introduce two credit cards

While shoppers benefit the most from purchases at the retail giant, they can also receive a percentage back on transactions made elsewhere.

By Tatiana Walk-Morris • Sept. 20, 2019

Amazon expands cash payment services across the US

The e-commerce giant, in making it easier for shoppers to use hard currency, is also helping itself.

By Daphne Howland • Sept. 18, 2019

Sally Beauty announces private label credit card

The credit card agreement is an addition to the retailer's existing loyalty program, which has over 15 million active members, and will be piloted in 2020.

By Lisa Rowan • Sept. 18, 2019

JPMorgan Chase's WePay launches same-day deposits

The free service gives Chase an edge on fintech competitors such as Stripe and Square, which both charge fees for faster processing.

By Anna Hrushka • Sept. 12, 2019

REI announces expanded benefits for its credit card users

The company announced that cardholders can earn 2% back when they make purchases from a mobile wallet.

By Lisa Rowan • Sept. 3, 2019

New Fitbit features Amazon's Alexa

All models also include Fitbit Pay, which allows users to pay without using their cards or phones. 

By Tatiana Walk-Morris • Aug. 29, 2019

Harmonized human capital management in the retail and hospitality workforce

Foster an environment where employees can spend more time focusing on serving the customer, and less time worrying about getting paid.

By John Orr, SVP of Retail Strategy, Ceridian • Aug. 27, 2019

JPMorgan to shutter stand-alone Chase Pay app

The bank is closing down its app that allowed customers to pay with their smartphones in stores. 

By Dan Ennis • Aug. 23, 2019

Rite Aid taps Bank of America for payment processing

The partnership will provide payment processing for the drugstore's physical locations and e-commerce site.

By Lisa Rowan • Aug. 22, 2019

Square rolls out Orders API to streamline fulfillment

The payment company's latest developer feature manages customer orders from a variety of sources.

By Lisa Rowan • Aug. 19, 2019

Zippin partners with Brazil’s largest retailer for cashier-less stores

The Amazon Go competitor will put its technology in Ame Go stores throughout the country, which are planned for high-traffic urban areas.

By Lisa Rowan • Aug. 15, 2019

Stein Mart launches ‘renovated’ POS system, mobile app for associates

Employees can offer mobile checkout and check inventory to enhance the customer experience.

By Lisa Rowan • Aug. 13, 2019

Venmo adds instant bank transfer feature

In the coming weeks, users will be able to transfer funds to their bank accounts within minutes for a 1% fee

By Anna Hrushka • Aug. 13, 2019

Fed commits to real-time payments system by 2024

FedNow may also be a "game-changer" for small-business owners, reducing their need for short-term financing. 

By Dan Ennis • Aug. 7, 2019