Operations: Page 195


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    Opinion

    Retailers: It's time to move beyond outdated business models

    Pay attention to these five areas as you plan for the future, writes Kaufman Rossin's N.K. "Trip" Tripathy.

    By N.K. "Trip" Tripathy • April 20, 2021
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    Courtesy of Gap Inc.
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    Athleta to move into Canada

    Gap Inc.'s activewear company is moving into the home turf of perhaps its most formidable rival, Lululemon.

    By April 20, 2021
  • Trendline

    Digital innovation and technology trends in retail

    Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

    By Retail Dive staff
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    Courtesy of Business Wire
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    Camping World brings on Ulta, Walmart vets

    The retailer hired Elizabeth Garry and Jessica Wegner to focus on omnichannel growth and manage customer acquisition and retention, respectively.

    By Tatiana Walk-Morris • April 20, 2021
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    Cara Salpini/Retail Dive
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    Game over for GameStop CEO

    As gaming shifts to streaming, George Sherman's exit after two years as chief executive continues a leadership shakeup at the beleaguered retailer.

    By April 19, 2021
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    Adeline Kon/Retail Dive
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    Don't make it free, don't make it easy: How retailers can support sustainable returns

    Consumers returned $428 billion in merchandise last year. Retailers need to change systems for the sake of the environment and the bottom line. 

    By April 19, 2021
  • Walmart teams up with autonomous vehicle car company Cruise to deliver groceries
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    Courtesy of Walmart
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    Walmart invests in autonomous vehicle startup Cruise

    The venture will help the retailer's goals of developing a last-mile delivery system that's fast, low-cost and scalable. 

    By Tatiana Walk-Morris • April 16, 2021
  • Todd Kahn, Coach brand CEO
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    Tapestry sticking with Coach CEO

    Todd Kahn took the role on an interim basis amid last year's leadership turmoil and, with 13 years at the company, represents stability.

    By April 16, 2021
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    Courtesy of Bed Bath & Beyond
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    Closures, banner divestitures send Bed Bath & Beyond net sales down 16% in Q4

    But COO John Hartmann tells Retail Dive he remains confident in the strides the retailer has made in its three-year transformation plan.

    By April 15, 2021
  • GreyOrange, Tompkins Robotics team up on 'zero walk' fulfillment

    As retail companies try to keep up with rising e-commerce sales and increased operations, many are investing heavily in automation.

    By Matt Leonard • April 15, 2021
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    Courtesy of Target
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    Target tests new method to deliver packages faster

    The retailer is running trials on its Shipt delivery capabilities in its recently opened Minneapolis sortation center.  

    By Maria Monteros • April 15, 2021
  • Opinion

    The shift to the suburbs predates COVID-19. Did retailers miss the signs?

    As suburban populations grew over the past decade, retailers consistently ignored the trend in favor of cities, writes Euromonitor International's Bob Hoyler.

    By Bob Hoyler • April 15, 2021
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    Amazon's Jeff Bezos: 'We need a better vision for our employees' success'

    In his final letter to shareholders as chief, the executive acknowledged a recent unionization effort and outlined a broad vision for creating value. 

    By April 15, 2021
  • More retailer mobile apps offer PayPal than Apple Pay: report

    Incognia's study also found that Sephora, Lowe's and Home Depot had the lowest in-app checkout friction for delivery purchases. 

    By Tatiana Walk-Morris • April 15, 2021
  • Macy’s Backstage opening 45 shop-in-shops

    Betting big on off-price, the department store will operate 10 more spaces than originally planned, along with more freestanding stores.

    By April 15, 2021
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    Courtesy of Business Wire
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    Kohl's shakes up board, pacifying activists

    Two board members, including the chairman, will depart, while three new independent directors will join at the retailer's upcoming annual meeting.

    By April 14, 2021
  • Dollar General to hire 20K new employees across its business

    As the discounter expands its footprint and offering, it's looking to add staffers for its stores, warehouses, trucks and customer support center.

    By April 14, 2021
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    Courtesy of REI
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    REI pushes on climate neutrality, doubles used gear sales in 2020

    Far from shaking its foundations, the pandemic led the retailer to double down on environmental causes, including launching an activism platform.

    By April 14, 2021
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    Courtesy of Stitch Fix
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    Stitch Fix founder to step down as chief executive

    Former Bain partner Elizabeth Spaulding, who arrived early last year, will replace Katrina Lake, who will move on to lead the board.

    By April 14, 2021
  • Ulta and Loop's partnership on sustainable packaging
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    Permission granted by Loop
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    How 5 companies are tackling issues with sustainable packaging this year

    From changing how products are shipped to what containers they're sold in and the product packaging itself, here's how retailers are tackling a myriad of issues.

    By April 14, 2021
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    Bob Eddy named CEO at BJ's

    Eddy has been filling the position following the untimely death of Lee Delaney earlier this month.

    By Jeff Wells • Updated April 20, 2021
  • Urban Outfitters taps Nordstrom vet to lead Anthropologie

    The brand has underperformed namesake Urban Outfitters and Free People, and analysts expect new chief Tricia Smith to make significant changes.

    By April 13, 2021
  • Hardest hit: Who is still at risk after last year's retail tribulations?

    Party City, Nordstrom, Macy's, GameStop and others still have weak scores on measures of financial health, according to RapidRatings data.

    By April 13, 2021
  • Nike's Nike Refurbished program
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    Courtesy of Nike
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    Nike launches refurbishment program in 15 stores

    Gently worn, like-new or imperfect footwear consumers have returned will be cleaned and refurbished before being resold in stores.

    By April 12, 2021
  • Amazon unionization effort fails in Alabama

    Employees voted against union representation after a closely watched election, but the fight likely isn't over yet. 

    By April 12, 2021
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    Adeline Kon/Retail Dive
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    How the pandemic drove retailers to on-demand warehousing

    A pivot to holding more inventory, rising warehouse rents and Amazon's decision to limit its fulfillment service all played a role.

    By Matt Leonard • April 12, 2021