Operations: Page 154


  • ABG names Daniel Kulle its new CEO.
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    Courtesy of H&M
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    Forever 21 CEO steps down after less than two years

    Longtime H&M veteran Daniel Kulle took the reins in February last year, but told colleagues it wasn't a good fit, Women's Wear Daily reports.

    By Updated Oct. 21, 2021
  • Gopuff
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    Courtesy of Gopuff
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    Gopuff launches in NYC with retail sites

    The company has opened more than a dozen locations in Manhattan, Brooklyn, the Bronx and Queens. An unspecified number will service walk-up customers and also fulfill online orders.

    By Jeff Wells • Oct. 21, 2021
  • Trendline

    Gen Z and millennials

    If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

    By Retail Dive staff
  • Tailored Brands hires Neiman Marcus vet for CFO spot

    Brandy Richardson, former financial chief for the luxury department store, joins another company trying to move on from a bankruptcy last year.  

    By Oct. 20, 2021
  • Express storefront at Easton Town Center in Columbus, Ohio.
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    Courtesy of Express via Businesswire
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    Express CFO exits

    COO Matthew Moellering, who once served as the retailer's interim CEO, will become the acting chief financial officer following Perry Pericleous' departure.

    By Oct. 20, 2021
  • Apple stores at Target
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    Courtesy of Target
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    Target more than doubles Apple shop-in-shops in time for the holidays

    Just months after its initial rollout, the retailer is expanding the number of dedicated stores from 17 to 36 locations.

    By Maria Monteros • Oct. 20, 2021
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    Courtesy of Burberry
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    Burberry taps Versace chief as CEO

    Jonathan Akeroyd also spent 12 years leading Alexander McQueen, and was chosen for his experience turning around global luxury brands.

    By Oct. 20, 2021
  • The Caper Cart
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    Courtesy of Instacart
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    Instacart buys smart cart maker Caper AI for $350M

    The e-commerce company said its acquisition will help bridge in-store and online shopping for consumers while making it easier for its workers to fulfill orders.

    By Catherine Douglas Moran • Oct. 20, 2021
  • An Amazon Prime delivery being made
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    Courtesy of Amazon
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    Amazon Logistics now ships more US parcels than FedEx: Pitney Bowes

    The company's logistics arm has grown in parcel volume and revenue, outpacing FedEx, UPS and the Postal Service every year since 2014.

    By Max Garland • Oct. 20, 2021
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    Scott Olson/Getty Images via Getty Images
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    Amazon touts 1.8M jobs created by sellers as it comes under more congressional scrutiny

    The e-commerce giant says small businesses have thrived using its services. But reports found the company prioritizes its own brands at others' expense.

    By Oct. 19, 2021
  • Over 70% of retail sales will come from stores in the next few years: Forrester

    Consumers shop more online since the pandemic, but it's more than that — they've grown more digitally savvy, researchers found.

    By , Oct. 19, 2021
  • Belk launches apparel brand Wonderly.
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    Courtesy of Belk
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    Belk launches apparel brand Wonderly

    The private label assortment replaces the department store's New Directions brand. 

    By Oct. 19, 2021
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    Al Bello via Getty Images
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    Walmart unveils 3 Black Friday sales events, early access for Walmart+ members

    The retail giant is leveraging Black Friday to boost memberships by giving subscribers special access to sales.

    By Maria Monteros • Oct. 18, 2021
  • Eileen Fisher promo shot for the Resort 2021 line.
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    Courtesy of Eileen Fisher
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    Eileen Fisher to step down as CEO

    She will stay on with her namesake company to focus on design work until she ultimately transitions out of that role, too. 

    By Oct. 18, 2021
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    Bark
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    Bark brings on Amazon veteran as chief supply chain officer

    Additionally, the COO is now the president of Bark Eats, and the DTC brand named a vice president of data, analytics and machine learning.

    By Oct. 18, 2021
  • These 5 people were supposed to save retail. Here's how they did.

    They are charismatic, smart and savvy. But no one person can change an industry.

    By Daphne Howland, Ben Unglesbee, Kaarin Vembar • Oct. 18, 2021
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    Best Buy
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    Deep Dive

    Is Best Buy undermining its storybook turnaround?

    Layoffs and flexing in stores have taken a toll, current and former employees told Retail Dive. As one said, "You can't have good customer service when you barely have any customer service reps."

    By Oct. 15, 2021
  • A light post sits just below the big red sign on Macy's flagship store.
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    Daphne Howland/Retail Dive
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    Column

    The Weekly Closeout: Activist reportedly takes stake in Macy's, urges Saks-like e-commerce split

    Also, Target teamed up with Lego for a collection inspired by its famous bricks and Allbirds launched a new product ahead of its IPO.

    By Retail Dive Staff • Oct. 15, 2021
  • An Under Armour storefront
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    Kaarin Vembar/Retail Dive
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    Under Armour names first chief consumer officer as marketing chief plans exit

    The new position will take over the functions of the CMO, overseeing global marketing, e-commerce and retail.

    By Oct. 15, 2021
  • Best Buy announces earlier Black Friday.
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    Courtesy of Best Buy
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    Best Buy starts Black Friday deals early amid supply chain woes

    The retailer is offering deals to encourage consumers to shop early as widespread supply chain constraints loom over the season.

    By Tatiana Walk-Morris • Oct. 15, 2021
  • An Ikea storefront in Singapore taken on May 21, 2010.
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    "IKEA Singapore" by Karl Baron is licensed under CC BY 2.0
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    After a year of missteps, Ikea's e-commerce business appears to be heading in the right direction

    The retailer invested in its online operations and transformed stores into fulfillment points early in the pandemic. But it hasn't been easy.

    By Oct. 14, 2021
  • A Vuori storefront
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    Courtesy of Vuori
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    Vuori plans 100 US stores as it rakes in $400M investment

    The recent funding from SoftBank Vision Fund 2 is four times higher than Allbirds' largest fundraise and positions it for global expansion.

    By Oct. 14, 2021
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    Alex Wong via Getty Images
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    Walmart, Home Depot commit to use night hours at West Coast ports to smooth cargo flows

    During a speech on Wednesday, President Joe Biden said he envisioned the U.S. will eventually operate on a 24/7 supply chain schedule.

    By Edwin Lopez • Oct. 14, 2021
  • Does Stitch Fix need stores?

    The apparel e-retailer has ruled them out in the past, but a recent business model shift and its customer acquisition needs could change that.

    By Oct. 14, 2021
  • Poshmark acquires sneaker verification startup Suede One

    The acquisition is Poshmark's first — and marks a deeper commitment to scalable product verification. 

    By Tatiana Walk-Morris • Oct. 14, 2021
  • DHL warehouse using locus robots. Photo provided June 2021.
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    Permission granted by DHL
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    Top retailers will establish robot resource departments as demand grows: Gartner

    Investments in robots are one way companies are boosting productivity, as orders get processed closer to the point of delivery.

    By Max Garland • Oct. 14, 2021