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Forever 21 CEO steps down after less than two years
Longtime H&M veteran Daniel Kulle took the reins in February last year, but told colleagues it wasn't a good fit, Women's Wear Daily reports.
By Daphne Howland • Updated Oct. 21, 2021 -
Gopuff launches in NYC with retail sites
The company has opened more than a dozen locations in Manhattan, Brooklyn, the Bronx and Queens. An unspecified number will service walk-up customers and also fulfill online orders.
By Jeff Wells • Oct. 21, 2021 -
Trendline
Gen Z and millennials
If there's anything retailers want more than financial stability right now, it's to understand Gen Z.
By Retail Dive staff -
Tailored Brands hires Neiman Marcus vet for CFO spot
Brandy Richardson, former financial chief for the luxury department store, joins another company trying to move on from a bankruptcy last year.
By Ben Unglesbee • Oct. 20, 2021 -
Express CFO exits
COO Matthew Moellering, who once served as the retailer's interim CEO, will become the acting chief financial officer following Perry Pericleous' departure.
By Kaarin Moore • Oct. 20, 2021 -
Target more than doubles Apple shop-in-shops in time for the holidays
Just months after its initial rollout, the retailer is expanding the number of dedicated stores from 17 to 36 locations.
By Maria Monteros • Oct. 20, 2021 -
Burberry taps Versace chief as CEO
Jonathan Akeroyd also spent 12 years leading Alexander McQueen, and was chosen for his experience turning around global luxury brands.
By Daphne Howland • Oct. 20, 2021 -
Instacart buys smart cart maker Caper AI for $350M
The e-commerce company said its acquisition will help bridge in-store and online shopping for consumers while making it easier for its workers to fulfill orders.
By Catherine Douglas Moran • Oct. 20, 2021 -
Amazon Logistics now ships more US parcels than FedEx: Pitney Bowes
The company's logistics arm has grown in parcel volume and revenue, outpacing FedEx, UPS and the Postal Service every year since 2014.
By Max Garland • Oct. 20, 2021 -
Amazon touts 1.8M jobs created by sellers as it comes under more congressional scrutiny
The e-commerce giant says small businesses have thrived using its services. But reports found the company prioritizes its own brands at others' expense.
By Ben Unglesbee • Oct. 19, 2021 -
Over 70% of retail sales will come from stores in the next few years: Forrester
Consumers shop more online since the pandemic, but it's more than that — they've grown more digitally savvy, researchers found.
By Daphne Howland , Caroline Jansen • Oct. 19, 2021 -
Belk launches apparel brand Wonderly
The private label assortment replaces the department store's New Directions brand.
By Kaarin Moore • Oct. 19, 2021 -
Walmart unveils 3 Black Friday sales events, early access for Walmart+ members
The retail giant is leveraging Black Friday to boost memberships by giving subscribers special access to sales.
By Maria Monteros • Oct. 18, 2021 -
Eileen Fisher to step down as CEO
She will stay on with her namesake company to focus on design work until she ultimately transitions out of that role, too.
By Kaarin Moore • Oct. 18, 2021 -
Bark brings on Amazon veteran as chief supply chain officer
Additionally, the COO is now the president of Bark Eats, and the DTC brand named a vice president of data, analytics and machine learning.
By Kaarin Moore • Oct. 18, 2021 -
These 5 people were supposed to save retail. Here's how they did.
They are charismatic, smart and savvy. But no one person can change an industry.
By Daphne Howland, Ben Unglesbee, Kaarin Vembar • Oct. 18, 2021 -
Deep Dive
Is Best Buy undermining its storybook turnaround?
Layoffs and flexing in stores have taken a toll, current and former employees told Retail Dive. As one said, "You can't have good customer service when you barely have any customer service reps."
By Ben Unglesbee • Oct. 15, 2021 -
Column
The Weekly Closeout: Activist reportedly takes stake in Macy's, urges Saks-like e-commerce split
Also, Target teamed up with Lego for a collection inspired by its famous bricks and Allbirds launched a new product ahead of its IPO.
By Retail Dive Staff • Oct. 15, 2021 -
Under Armour names first chief consumer officer as marketing chief plans exit
The new position will take over the functions of the CMO, overseeing global marketing, e-commerce and retail.
By Cara Salpini • Oct. 15, 2021 -
Best Buy starts Black Friday deals early amid supply chain woes
The retailer is offering deals to encourage consumers to shop early as widespread supply chain constraints loom over the season.
By Tatiana Walk-Morris • Oct. 15, 2021 -
After a year of missteps, Ikea's e-commerce business appears to be heading in the right direction
The retailer invested in its online operations and transformed stores into fulfillment points early in the pandemic. But it hasn't been easy.
By Caroline Jansen • Oct. 14, 2021 -
Vuori plans 100 US stores as it rakes in $400M investment
The recent funding from SoftBank Vision Fund 2 is four times higher than Allbirds' largest fundraise and positions it for global expansion.
By Cara Salpini • Oct. 14, 2021 -
Walmart, Home Depot commit to use night hours at West Coast ports to smooth cargo flows
During a speech on Wednesday, President Joe Biden said he envisioned the U.S. will eventually operate on a 24/7 supply chain schedule.
By Edwin Lopez • Oct. 14, 2021 -
Does Stitch Fix need stores?
The apparel e-retailer has ruled them out in the past, but a recent business model shift and its customer acquisition needs could change that.
By Daphne Howland • Oct. 14, 2021 -
Poshmark acquires sneaker verification startup Suede One
The acquisition is Poshmark's first — and marks a deeper commitment to scalable product verification.
By Tatiana Walk-Morris • Oct. 14, 2021 -
Top retailers will establish robot resource departments as demand grows: Gartner
Investments in robots are one way companies are boosting productivity, as orders get processed closer to the point of delivery.
By Max Garland • Oct. 14, 2021