Operations: Page 140


  • Amazon to close bookstores, 4-star shops

    The e-commerce giant will also shutter its Pop Up locations as it moves further into grocery and fashion ventures.

    By March 3, 2022
  • Best Buy expands delivery options.
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    Courtesy of Best Buy
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    Best Buy Q4 sales fall on inventory gaps

    The retailer is placing a bet on its new membership and burgeoning advertising business as it laps a stellar year for consumer demand. 

    By March 3, 2022
  • A woman puts clothing into an RFID self-checkout kiosk Explore the Trendline
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    Thai Liang Lim via Getty Images
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    Trendline

    How retailers are deploying in-store technology

    Payment systems, self-checkout stations and home visualization tech are just a few of the areas getting attention from retailers as they rethink the store experience.

    By Retail Dive staff
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    Daphne Howland/Retail Dive
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    Macy's: Lower delivery costs is a 'top priority'

    The retailer is looking to improve in-store fulfillment and reduce the number of split shipments to deflate last-mile costs.

    By Max Garland • March 3, 2022
  • delivery vans parked outside of a walmart store with a sign on the wall.
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    Justin Sullivan/Getty Images via Getty Images
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    Size matters: How Walmart and Target dominated amid disruption, inflation

    Both retailers leaned on their scale to get goods on shelves and keep prices low, at least relative to the industry. 

    By March 3, 2022
  • Nordstrom promises momentum in 2022 after steady holiday quarter

    After posting healthy margins and profits, the retailer is raising expectations for its full-line and off-price businesses, but some analysts are skeptical.

    By March 2, 2022
  • Three people in bed with eye masks on surrounded by audio equipment.
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    Courtesy of Purple
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    Purple makes CEO appointment official

    Robert DeMartini takes the helm after being named acting chief executive in December.

    By March 2, 2022
  • Exterior photo of a Ralph Lauren storefront.
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    Cara Salpini/Retail Dive
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    Ralph Lauren exec Howard Smith resigns

    Smith resigned as chief commercial officer following an investigation into conduct that the company said violated its business ethics code.

    By March 2, 2022
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    Spencer Platt via Getty Images
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    3D printing brings customization to the supply chain

    Advances in additive manufacturing could have wide-reaching effects, even changing how supply chains are designed long-term, one analyst said.

    By Jen A. Miller • March 2, 2022
  • The outside of a Target location in Martinsburg, Virginia
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    Courtesy of Target
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    Target plans $5B investment in operations, including 30 new stores

    After growing its sales and stealing market share in recent years, the retailer is still hungry for new markets and customers.  

    By March 2, 2022
  • A person's hand types on a keyboard while the other hand holds a credit card.
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    Poike via Getty Images
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    Firms tackle ballooning buy now, pay later fraud

    In another sign of BNPL's skyrocketing popularity, companies that tackle fraud are rolling out tools to address risk related to the payment option.

    By Caitlin Mullen • March 1, 2022
  • A planned Sephora at Kohl's experience
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    Courtesy of Business Wire
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    Can Sephora do for Kohl's what it couldn't do for J.C. Penney?

    After a weak Q4, the department store is relying on the beauty retailer for growth. But that wasn't enough for J.C. Penney.

    By March 1, 2022
  • The outside of a Target location in Martinsburg, Virginia
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    Courtesy of Target
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    Target rides traffic boost to 19th straight quarter of growth

    CEO Brian Cornell said that rises in comparable sales and other strong performance numbers were "proof our strategy is working."

    By March 1, 2022
  • An Aurate storefront
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    Permission granted by Aurate
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    Aurate is opening stores again. Here’s how the brand is thinking through brick and mortar

    Like others in the DTC space, Aurate closed its stores once the pandemic hit. Now it's returning to the channel with two new stores and more on the horizon.

    By March 1, 2022
  • Different gift cards on sale at a store
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    The image by 401(K) 2012 is licensed under CC BY-SA 2.0
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    Consumers prefer physical gift cards, despite digital growth

    Nearly half of consumers polled by payments processor Fiserv bought more digital gift cards than physical ones amid the COVID-19 pandemic, but a slight majority still favor the hard copy version.

    By Caitlin Mullen • March 1, 2022
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    Drew Angerer via Getty Images
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    Macy's to invest $5B in social responsibility efforts

    The retailer's Mission Every One, an effort to "create a more equitable and sustainable future," includes boosting wages and diversifying leadership.

    By March 1, 2022
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    Courtesy of Target
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    Target's new hourly wage will soon be as much as $24

    The mass merchant, whose starting rate has been $15 for a couple of years, will invest up to $300 million for pay and benefit expansions.

    By Feb. 28, 2022
  • Banana Republic expands into baby and athletics categories.
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    Courtesy of Banana Republic
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    Banana Republic launches baby, athletics categories

    The retailer is expanding product offerings to meet a consumer whose apparel needs have been reshaped by a pandemic. 

    By Feb. 28, 2022
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    George Frey via Getty Images
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    Walmart's third-party fulfillment business grew 500% last year

    The retailer hopes to grow its seller base and their sales with logistics services, which in turn can help boost its nascent advertising business. 

    By Feb. 28, 2022
  • A large white sign reads "Nordstrom Rack" in dark blue capital letters.
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    Daphne Howland/Retail Dive
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    What happened to Nordstrom Rack?

    The department store's off-price business was a pioneer in the space and once buoyed the company. But lately it's been crashing.

    By Feb. 28, 2022
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    Drew Angerer via Getty Images
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    Data sharing, ports and manufacturing: White House reveals supply chain plans

    Seven federal agencies proposed dozens of solutions to speed the movement of goods and add long-term resilience. Some carriers are already pushing back at the prospect of new regulations.

    By Sarah Zimmerman • Feb. 28, 2022
  • People pose wearing multi-colored leggings and underwear with thank tops
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    Courtesy of Thinx
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    Kimberly-Clark acquires majority stake in Thinx

    The maker of Kotex and Kleenex made an initial minority investment into the DTC period underwear brand back in 2019.

    By Feb. 25, 2022
  • Foot Locker storefront
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    Cara Salpini/Retail Dive
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    Nike moves away from Foot Locker in shift to DTC

    Nike made up 75% of Foot Locker's purchases in 2020, a number that is poised to decline significantly this year. Comps may drop 10% in 2022 as a result.

    By Feb. 25, 2022
  • Shipt shopper wearing mask
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    Permission granted by Shipt
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    Shipt expands nationwide reach by adding Walgreens and 7-Eleven

    Bringing on the two chains increases the number of retail locations where the Target-owned delivery company's service is available by more than 40%.

    By Catherine Douglas Moran • Feb. 25, 2022
  • Target grocery items on DoorDash
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    Retrieved from DoorDash on February 23, 2022
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    Target grocery is now listed on DoorDash's app

    The non-partner listing mirrors a similar strategy by Instacart and highlights DoorDash's aggressive push into grocery.

    By Jeff Wells • Feb. 25, 2022
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    Martyn Aim via Getty Images
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    Russia's invasion of Ukraine throws another wrench into supply chains

    Carriers are halting operations and suppliers are at risk. War is "a worst-case scenario," one analyst said.

    By Colin Campbell • Feb. 25, 2022