One Kings Lane loses merchandising exec at inopportune time

For one online retailer, employee departure stings. 

By Karen Talley • Dec. 2, 2014

The 9 biggest hits and misses of Cyber Monday and Black Friday

Retailers were on edge with reports that Black Friday sales fell precipitously. But, thanks in part to mobile, things may not be what they seem.

By Daphne Howland • Dec. 2, 2014

Explore the Trendline➔

Gen Z and the next-generation consumer

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

Cyber Monday social conversations focus on 'deals' and 'sales'

Though strong early in the Thanksgiving weekend, Cyber Monday social media mentions dropped on Sunday. 

By Karen Talley • Dec. 2, 2014

Girl Scout cookies finally available online

Cookie lovers and Girl Scout troops alike have been waiting for this opportunity for years.

By Daphne Howland • Dec. 2, 2014

Cyber Monday sales up 8.1%: IBM

Mobile traffic and sales were up significantly, as they were throughout the Thanksgiving Day weekend.

By Daphne Howland • Dec. 2, 2014

Billabong rebuilding brick-and-mortar network

CEO Neil Fiske says he believes that physical stores are key to a retailer's brand.

By Daphne Howland • Dec. 2, 2014

Thanksgiving weekend sales fall 11%: NRF

Consumers started shopping earlier this holiday season, and may be holding out for even better deals than the weekend had to offer.

By Daphne Howland • Dec. 1, 2014

Is Cyber Monday just a myth?

Cyber Monday is a concept that has been around for more than a decade. But is it the monumental shopping day consumers think it is? 

By Daphne Howland • Nov. 29, 2014

Twitter launches Twitter Offers: Discounts claimed through tweets

Users can send the tweeted discounts directly to their credit or debit card after linking it with Twitter.

By Kelsey Lindsey • Nov. 26, 2014

'Frozen' beats out Barbie for top holiday toy spot

Barbie is having trouble competing with Disney’s movie sensation as sales of the iconic doll continue to fall.

By Daphne Howland • Nov. 25, 2014

Wal-Mart's chief merchandising officer departs

Duncan Mac Naughton joined Wal-Mart in 2009, where he started as chief merchandising officer of Wal-Mart Canada.

By Kelsey Lindsey • Nov. 25, 2014

Nike will sponsor US Olympic team through 2020

Team USA will be outfitted in Nike for games in Pyeongchang, South Korea, Tokyo, and Rio for the Summer, Winter, and Paralympic Games.

By Daphne Howland • Nov. 24, 2014

Retailers giving back this holiday season

For many retailers, it’s not just about racking up sales during this do-or-die time of year.

By Daphne Howland • Nov. 24, 2014

Report: Cyber Monday drives shoppers to stores

More than a third of shoppers will go to a physical store in search of Cyber Monday deals, according to a report by the International Council of Shopping Centers.

By Daphne Howland • Nov. 24, 2014

Old Navy gives a little in battle over plus-size apparel

The Gap Inc. brand has been criticized for charging women more than men for plus-sized jeans.

By Daphne Howland • Nov. 24, 2014

Black Friday: A quick-and-dirty guide for retailers

From its unusual origins to key statistics, here's everything you need to know about retail's big day. 

By Kelsey Lindsey • Nov. 21, 2014

Zappos opens first brick-and-mortar store

The e-commerce retailer has opened a 20,000 square-foot pop-up store near its Las Vegas headquarters.

By Daphne Howland • Nov. 21, 2014

Are retailers ruining Thanksgiving?

There are two kinds of retailers this year: Those making a point of being open on Thanksgiving and those making a point of being closed. But what is the better strategy?

By Daphne Howland • Nov. 19, 2014

Target adds in-store features to shopping app

Maps, shopping lists, location services, and search are now live in time for the holidays.

By Daphne Howland • Nov. 18, 2014

49% of Hispanic shoppers saving holiday shopping for Black Friday

To capture the dollars of this powerful consumer group, retailers should employ some culturally relevant customer experiences.

By Daphne Howland • Nov. 18, 2014

Are flash sales just a flash in the pan?

The flash sales model appealed to plenty of people for a while. But these days most of them seem to be investors, not consumers.

By Daphne Howland • Nov. 17, 2014

Wal-Mart announces 5 days of 'Black Friday'

The retailer is calling its event “New Black Friday,” running extended hours and special sales from Thanksgiving Day to Cyber Monday.

By Daphne Howland • Nov. 13, 2014

RadioShack scales back Thanksgiving Day hours after protests

The plan was to open all day beginning at 8 a.m., but the retailer will now close between noon and 5 p.m.

By Daphne Howland • Nov. 13, 2014

Robots, tablets and apps: In-store tech beyond payments

Although all the talk these days seems to be centered around mobile payments, some retailers are getting geek-tastic about other in-store technologies.

By Daphne Howland • Nov. 11, 2014

RadioShack taps Weird Al for holiday ads

The retailer is once again celebrating its place outside of “cool” to get everyone’s attention.

By Daphne Howland • Nov. 10, 2014