At Stitch Fix, stylists move into the spotlight

In its quest to stem sales declines, the apparel box retailer has overhauled its customer experience model.

By Daphne Howland • Aug. 27, 2024

How chatbots can personalize self-service interactions

Generative AI chatbots are well-suited to draw on customer metadata and company knowledge bases to personalize self-service experiences.

By Bryan Wassel • Aug. 27, 2024

Explore the Trendline➔

The latest in experiential retail

With customers returning to in-store shopping, retailers are testing out new store concepts, exiting others and otherwise refining their brick-and-mortar touchpoints.

By Retail Dive staff

Lady Gaga’s Haus Labs beauty line launches in Sephora at Kohl’s

The department store is continuing to pour resources into its Sephora partnership to draw more customers amid sales declines. 

By Tatiana Walk-Morris • Aug. 27, 2024

Heydude taps Sydney Sweeney for campaign emphasizing comfort

The brand has an ambitious full-year goal to limit declines to 10% or less, and a lot is riding on the holiday quarter.

By Daphne Howland • Aug. 26, 2024

Dolly Parton launches beauty line

A collection of four lipsticks is available online now, with a full in-store rollout scheduled to begin in 2025.

By Lara Ewen • Aug. 26, 2024

The Weekly Closeout: Amazon’s October sales event returns and Hollister goes back to school

The e-commerce giant is prepping for its unofficial holiday kickoff event, while the apparel brand launched a collection featuring over 30 U.S. universities.

By Retail Dive Staff • Aug. 23, 2024

Walmart adds its first dining benefit to Walmart+ loyalty program

Amazon in May made a similar move in offering Prime members a free annual Grubhub+ membership.

By Nate Delesline III • Aug. 22, 2024

Shopify, YouTube expand partnership

Through an affiliate program, Shopify merchants now have access to thousands of creators to showcase their products.

By Tatiana Walk-Morris • Aug. 22, 2024

Universal Standard’s CEO talks inclusivity, legacy and brand-building

As Polina Veksler expands her business, she also wants to push the fashion industry to be more size inclusive.

By Lara Ewen • Aug. 22, 2024

Foot Locker partners with Nike, Jordan on basketball concept at revamped flagship

The “Home Court” space is the result of a “shared vision” between the athletics retailer and Nike, but it still features other major brands.

By Cara Salpini • Aug. 21, 2024

Gap gets loose with pop star Troye Sivan in latest dance-heavy ads

A fall campaign starring the “Rush” singer puts a focus on movement enabled by baggy denim, part of a rebound in ‘90s style trends.

By Peter Adams • Aug. 21, 2024

Wayfair’s Perigold banner to open first physical store

The move comes about three years after Wayfair said it would open locations for each of its five brands, which also include Joss & Main and Birch Lane.

By Tatiana Walk-Morris • Aug. 21, 2024

Snoop Dogg and Solo Stove deliver ‘Blunt Marketing’ in latest ads

The smokeless fire pit maker doubles down on its relationship with the rapper following a previous effort that generated buzz but missed sales goals. 

By Sara Karlovitch • Aug. 21, 2024

Spanx founder launches shoe brand Sneex

Three years after selling a majority stake in her shapewear brand to Blackstone, Sara Blakely has set out to reimagine high heels.

By Caroline Jansen • Aug. 20, 2024

Abercrombie & Fitch Co. to distribute children’s apparel line via Haddad Brands

The deal will allow Abercrombie to expand its product assortment to cater to a broader age group as well as amplify its brand internationally.

By Tatiana Walk-Morris • Aug. 19, 2024

Kevin Plank can’t let go of Under Armour. Is that hampering a turnaround?

Three CEOs have come and gone in the four years since Plank stepped down. Now, the sportswear brand’s founder is back with another plan to revive the brand amid flagging sales and relevance.

By Cara Salpini • Aug. 19, 2024

5 performance tactics to boost your holiday sales

The Pinterest Holiday Hub is your go-to resource. Access now to kickstart your most successful holiday campaign yet.

Aug. 19, 2024

The Weekly Closeout: Amazon rebrands resale unit and seasonal hiring commences

Amazon Warehouse, which sells used, pre-owned or open-box products, is now known as Amazon Resale. Meanwhile, Joann is starting seasonal hiring early.

By Retail Dive Staff • Aug. 16, 2024

Reebok releases new fitness app

The subscription-based Reebok Fitness app features on-demand workouts, nutritional guidance and the ability to connect with other users. 

By Tatiana Walk-Morris • Aug. 15, 2024

FTC finalizes rule to prohibit sale or purchase of fake reviews

The rule prohibits businesses from buying reviews or testimonials, whether positive or negative, as well as the suppression of reviews.

By Kristen Doerer • Aug. 15, 2024

Allbirds chief marketer on why brand building is key to the company’s turnaround plan

Kelly Olmstead discusses how the sneaker brand is investing more in awareness-driven channels to weather a challenging period for the business.

By Peter Adams • Aug. 14, 2024

Lowe’s rebrands media network as it expands channel offerings

The home improvement retailer is adding in-store audio, email, paid search and direct mail for install services to the platform.

By Tatiana Walk-Morris • Aug. 13, 2024

Macy’s expands post-purchase offers in a boost to its media network

The department store has worked with Rokt since last summer, and says the partnership has improved customer engagement.  

By Tatiana Walk-Morris • Aug. 12, 2024

Amazon Prime Day drives the most loyalty among summer sales events

Over 80% of shoppers who made purchases during the recent spate of sales only bought items at Amazon, Earnest Analytics found.

By Tatiana Walk-Morris • Aug. 12, 2024

The Weekly Closeout: Amazon delivery speeds up in Canada and Gap Inc. changes its ticker

Prime members in parts of Canada will have faster same-day delivery and the apparel company will trade on the NYSE under the new symbol GAP. 

By Retail Dive Staff • Aug. 9, 2024