Kohl’s delves into AI for gift finding, aiding associates

The retailer launched a conversational AI agent to help shoppers find gifts, and is evolving how associates engage with data using the technology.

By Tatiana Walk-Morris • April 30, 2026

The Backroom: Redefining Pacsun

Brieane Olson talks about her book, “Co-created,” and her work as a merchant and now CEO in redefining the retailer for a new generation.

By Retail Dive Staff • April 30, 2026

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

Amazon Prime Day moves to June

The e-commerce company's sales event happened in July last year. Meanwhile, Q1 earnings showed strong growth in online store net sales.

By Dani James • April 30, 2026

Walmart is bringing beauty-focused store associates to hundreds of stores

The "Beauty Expert" position, which features specialized training, is expanding this year after a successful pilot.

By Dani James • April 30, 2026

Bath & Body Works names first chief brand and product officer

Veronique Gabai-Pinsky comes to the company with decades of experience, including launching her own brand and serving as president of Vera Wang Group.

By Kaarin Moore • April 30, 2026

Amazon extends annual pet sale

The promotional event is being lengthened from two days to five for the first time, starting May 11. 

By Tatiana Walk-Morris • April 29, 2026

Home Depot helps advertisers reach DIY audiences on Reddit and Pinterest

Advertisers will be able to launch Reddit campaigns directly through Orange Apron Media’s self-service portal as part of an industry-first integration.  

By Peter Adams • April 29, 2026

Can Bed Bath & Beyond’s Bilt partnership simplify its experience?

The move could offer the retailer a way to make its complex collection of brands more coherent, but it falls on Bed Bath & Beyond to do the heavy lifting.

By Bryan Wassel • April 29, 2026

Bed Bath & Beyond CEO: AI will lead to ‘significant reduction in headcount’

Areas impacted at the retailer could include supply chain, IT, accounting, marketing and merchandising, Marcus Lemonis told analysts Monday.

By Caroline Jansen • April 28, 2026

H&M launches storefront on Nordstrom’s marketplace

The move is part of the fast-fashion brand’s broader effort to reach shoppers in multiple venues, online and off.

By Daphne Howland • April 28, 2026

Williams-Sonoma relaunches Dormify

The home retailer debuted a new Dormify website and an option to pick up orders near college campuses using its existing retail footprint. 

By Dani James • April 28, 2026

Commerce media is hot. Your strategy is still lukewarm.

Commerce media is hot — but most strategies are still lukewarm. Are you falling behind?

April 27, 2026

Aerie ups commitment to authenticity with enhanced creator program

The Realmakers Community program offers creators commissions and a chance to be featured across Aerie social channels and platforms.

By Jessica Hammers • April 24, 2026

The Weekly Closeout: Pat McGrath Labs exits bankruptcy, GameStop bets on ‘retro’

The cosmetics company forged a deal with GDA Luma, while the gaming retailer is expanding its assortment of older products nationwide.

By Retail Dive Staff • April 24, 2026

Ulta Beauty, Google partner on AI-powered shopping experiences

The beauty retailer has launched Ulta AI, a shopping assistant available on its website that soon will roll out to its app. 

By Tatiana Walk-Morris • April 23, 2026

Home Depot adds AI phone agents to field store calls

The home improvement retailer saw significant time savings in a 50-store pilot and plans to expand the system to all U.S. stores during the coming year.

By Bryan Wassel • April 23, 2026

Party City launches inside 700 Staples stores

The effort, which includes a selection of balloons and decor, will expand to additional Staples locations by the end of the year. 

By Kaarin Moore • April 22, 2026

Best Buy CEO Corie Barry to step down as sales stagnate

Jason Bonfig will succeed her on Oct. 31. He currently leads the retailer's ads and marketplace businesses as chief customer, product and fulfillment officer.

By Dani James • April 22, 2026

Amazon brings back summer beauty event

The sale, which kicks off Monday and runs through May 10, features deals on brands like Charlotte Tilbury, Biodance, Dyson and Estée Lauder. 

By Howard Ruben • April 22, 2026

The Weekly Closeout: Allbirds’ ‘AI-washing’ and Nike’s ongoing exec turnover

The footwear retailer announced a pivot no one saw coming, while another leader walked out the door at the sportswear giant.

By Retail Dive Staff • April 17, 2026

Millennials, Gen Zers warm up to AI shopping tools

While younger shoppers are open to using the technology, consumers overall are wary of surveillance pricing, per a new report. 

By Tatiana Walk-Morris • April 16, 2026

Bath & Body Works pulls back on laundry offering

CEO Daniel Heaf spoke at the Semafor World Economy summit about refocusing on core product categories and improving the online business.

By Dani James • April 16, 2026

For luxury retailers, value is a vibe

Chief executives at Ralph Lauren and Tapestry are utilizing experiences and storytelling to provide value beyond pricing to shoppers.

By Dani James • April 16, 2026

Bergdorf merchant heads to Nordstrom after Saks Global drops lawsuit

Yumi Shin has taken a newly created role, executive vice president of global brand partnerships, reporting to chief merchant Jamie Nordstrom.

By Daphne Howland • April 16, 2026

Walmart to modernize Great Value private label design

The consumer product assortment was launched 30-plus years ago, and its packaging has been the same for a decade.

By Daphne Howland • April 15, 2026