Creating wish lists is now a leisure-time activity

Retailers are responding with apps that help shoppers detail their holiday wants. 

By Ian P. Murphy • Nov. 16, 2015

REI CEO's 'Ask Me Anything' on Reddit backfires

Jerry Stritzke was looking to brag about the retailer’s decision to stay closed on Black Friday, but instead heard from employees and customers complaining about its emphasis on selling memberships.

By Daphne Howland , Ian P. Murphy • Nov. 13, 2015

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

A year after Apple Pay, where do mobile payments stand?

While Apple Pay has sparked a movement towards mobile payments, slow EMV conversion is holding widespread adoption back.

By Ian P. Murphy • Nov. 12, 2015

Bloomingdale's apologizes for holiday ad that some say suggests 'date rape'

The Bloomingdale’s ad in question features a man and woman with the tagline "Spike Your Best Friend’s Egg Nog When They’re Not Looking."

By David Kirkpatrick • Nov. 12, 2015

J.C. Penney settles class-action suit over markdowns

The retailer will pay $50 million to shoppers in California. 

By Ian P. Murphy • Nov. 12, 2015

Instagram to amp up ads with 41 tech partners

The platform will help marketers manage campaigns and build engagement. 

By Ian P. Murphy • Nov. 11, 2015

Pinterest debuts new visual search tool

Experts say this and other recent changes are helping Pinterest secure its footing in the digital advertising space.

By David Kirkpatrick • Nov. 10, 2015

Mobile tech still a challenge for many retailers

Rapid change stymies stores looking to create a seamless customer experience between channels. 

By Ian P. Murphy • Nov. 10, 2015

How Elle is using beacons to drive retail store visits

Elle prompted 500,000 in-store visits in five weeks with its new program.

By Daphne Howland • Nov. 10, 2015

Delia's zeros in on content with new holiday catalog

The brand that was built on print delivers Gen Y lifestyle content in its new magazine-like catalog. 

By Ian P. Murphy • Nov. 10, 2015

Hallmark is going digital-only with its holiday marketing push

Part of Hallmark’s digital outreach is a Snapchat campaign with a geofiltered sponsorship.

By David Kirkpatrick • Nov. 9, 2015

Adidas to help schools drop Native American mascots

The move comes as schools face criticism from some Native Americans and others to drop names and mascots that tribes say are offensive.

By Daphne Howland • Nov. 9, 2015

Oprah's 'Favorite Things' is now a shoppable list on Amazon

The talk show goddess’s show is off the air, but the “Oprah Effect” is still a favorite thing of retailers.

By Daphne Howland • Nov. 9, 2015

Facebook's new tool helps retailers measure foot traffic and trends

The move reflects the social network's 360-degree push into retail commerce. 

By Barbara Thau • Nov. 6, 2015

Birchbox partners with Rent the Runway to open new shop

The partnership marks a new era in the online retailers' continued push into brick-and-mortar stores.

By Barbara Thau • Nov. 5, 2015

E-retailer Project Gravitas to turn social video into package design

Inspirational messages uploaded ot Vivoom will adorn holiday shipments. 

By Ian P. Murphy • Nov. 4, 2015

EBay launches 'Wish Bigger' holiday campaign

The holiday push reflects eBay's strategic transition from an auction site to a bonafide retailer.

By Barbara Thau • Nov. 4, 2015

Holiday windows still help build brands, increase traffic

Lavish displays are a tradition that lives on in the digital age. 

By Ian P. Murphy • Nov. 4, 2015

YouTube pushes shoppable ads for product reviews and 'unboxing' videos

The holiday shopping season is here — and so are YouTube's clickable in-video ads. 

By David Kirkpatrick • Nov. 3, 2015

Macy's holiday campaign looks to make wishes come true

Eighth 'Believe' holiday campaign features a magic pen and gamified app. 

By Ian P. Murphy • Nov. 3, 2015

RetailMeNot raises yearly guidance amid falling profits

While mobile was something of a savior in Q3, the rise of mobile wallets could be yet another challenge for the coupon site.

By Daphne Howland • Nov. 3, 2015

Alex & Ani driving app visits with a mix of content and commerce

The jewelry retailer's app reached 80,000 downloads in the first three weeks after it launched. 

By Ian P. Murphy • Nov. 3, 2015

Kmart brings back the Blue Light Special

The discounter hopes its fabled marketing ploy will breath new life into the troubled chain.

By Barbara Thau • Nov. 3, 2015

Report: Paper coupons still favored by most consumers, including millennials

But thanks to the high usability of mobile wallets, mobile coupons will likely increase in use and popularity, according to CreditCards.com.

By Daphne Howland • Nov. 2, 2015

Starbucks continues to lead mobile payments

One in five transactions (21%) at stores is executed via mobile, the coffee chain reports. 

By Ian P. Murphy • Nov. 2, 2015