Etsy's holiday hotline pushes personalization, free shipping

Callers during the three-hour event will receive an emailed list of shopping ideas and a gift card.

By Lisa Rowan • Oct. 29, 2019

Jenny Craig to arrive at 100 Walgreens stores next year

The tie-up furthers the drugstore's push to forge strategic partnerships, but quarterly front-of-store sales declines underscore its challenges.

By Daphne Howland • Oct. 28, 2019

Explore the Trendline➔

How retailers are thinking about in-store experience

Complementary shop-in-shops, age-appropriate experiences and integrated technology are just a few ways retailers are reworking stores to suit shoppers.

By Retail Dive staff

Has inclusive beauty really expanded the industry's palette?

Pioneers like Fenty Beauty pushed brands to think about who was being ignored, but change has been slow and many say there's more to be done.

By Cara Salpini • Oct. 28, 2019

Welcome back, Toys R Us. Your market is tougher than ever.

After knocking the retailer out of existence last year, Walmart, Amazon and Target took over the toy category. This holiday season, they're playing to lock down market share. 

By Ben Unglesbee • Oct. 28, 2019

Retail Therapy: 7 Halloween costumes we didn't know we needed

A "sexy" college admission scandal costume and scary adorable items for dogs round out the best and worst products available.

By Caroline Jansen • Oct. 25, 2019

Target takes on Amazon with enhanced holiday fulfillment

This season, the mass merchant is spending nearly $50 million more in payroll to bulk up customer service and is adding special loyalty perks.

By Daphne Howland • Oct. 24, 2019

Walmart kicks off holiday discount festivities early

The retail giant is touting its discounts across gifting categories and an expanded suite of customer services as it goes to war with Amazon.

By Ben Unglesbee • Oct. 24, 2019

Can Amazon ever compete on quality?

The e-commerce giant stakes its value proposition on a "price, selection, convenience" trifecta. But as its Marketplace grows, it's not always clear where "quality" fits in.

By Daphne Howland • Oct. 24, 2019

United Colors of Benetton tests a US comeback

The Italian apparel company is poised to open a pop-up location in California as it considers a relaunch of its permanent stores. 

By Kaarin Moore • Oct. 23, 2019

In fifth year of #OptOutside, REI urges members to 'opt to act'

"It's our biggest megaphone," Chief Customer Officer Ben Steele said of the event, which this year includes nationwide cleanup sites.

By Cara Salpini • Oct. 23, 2019

EBay expands ‘holiday creep’ campaign with Twitter jargon jar

The online marketplace will donate $1 to charity every time a brand uses a holiday buzzword on the social media platform.

By Robert Williams • Oct. 21, 2019

Amazon ranks 3rd among the most valuable brands on Earth

Sportswear players, fast-fashion retailers and luxury brands also held some of the top spots among Interbrand's global rankings.

By Ben Unglesbee • Oct. 18, 2019

Retail Therapy: Neiman Marcus brings the holiday cheer

The retailer released its annual gift guide and it includes everything from a champagne vending machine to a $70,000 dog house.

By Caroline Jansen • Oct. 18, 2019

Macy's revamps menswear department at Herald Square

The approach, which includes space for a rotating curation of brands every few weeks, will be expanded to the department store's other flagships as well.

By Daphne Howland • Oct. 18, 2019

Accenture: More consumers willing to share data when there's transparency

However, more than 75% of consumers said they are uncomfortable with data collection through microphones or voice assistants.

By Robert Williams • Oct. 17, 2019

Store concept b8ta expands into fashion, lifestyle

A year after Macy's investment, the "retail as a service" platform is moving into apparel at a location dubbed "Forum" in Los Angeles.

By Daphne Howland • Oct. 17, 2019

Lady Gaga, Rihanna and the Kardashians: The rise of celebrity retailers

While businesses have often seen other stores as their biggest rivals, the rich and famous are a force to be reckoned with.

By Kaarin Moore • Oct. 17, 2019

Victoria's Secret ushers in uncertainty amid corporate job cuts

The brand's motives for slashing some 50 positions are unclear, following an optimistic shareholders meeting just last month.

By Daphne Howland • Oct. 11, 2019

Retailers spent 6% less on holiday ads in 2018

Social media and digital advertising took the lead in spending growth. 

By Tatiana Walk-Morris • Oct. 11, 2019

Retail Therapy: Best friends on the lam edition

If you are suspected of funneling foreign funds to politicians you are going to need some products to support those life decisions.

By Kaarin Moore • Oct. 11, 2019

Michael Kors doubles active users with Facebook Messenger tie-in

The fashion brand's campaign for a new fragrance lets users enter a chance to meet model Gigi Hadid.

By Robert Williams • Oct. 11, 2019

Private label sales growing four times faster than national brands

A looming recession will only fortify private labels at a time when mass merchants and grocers have upped their game, says Coresight Research.

By Daphne Howland • Oct. 9, 2019

Study: Social media overtakes print for 1st time in global ad spending

Advertisers will boost their spending on social platforms 20% to hit $84 billion this year, Zenith forecasts.

By Robert Williams • Oct. 9, 2019

The department store of the 21st century isn't Macy's

The retailer has whittled its footprint, embraced fresh concepts and unleashed a new strategy. But the magic? It's now found elsewhere.

By Daphne Howland • Oct. 9, 2019

New Toys R Us turns to Target to support online sales

The resurrected toy retailer relaunched its website and packed it full of advice and tips for shoppers, but is leaving actual sales to the retail giant.

By Ben Unglesbee • Oct. 8, 2019