Fraud attacks on retailers rose 13% in 2017

E-commerce and growing fraudster sophistication are driving increased attacks, according to the Forter Fraud Attack Index report.

By Dan Alaimo • Oct. 2, 2018

Shein says data breach affected 6.4M customers

The fashion retailer is just the latest to discover stolen customer data in a cyberattack, as retail security incidents continue to be a problem.

By Dan O'Shea • Sept. 28, 2018

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The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

Study: Shopping habits can lead consumers to buy counterfeit shoes

Roughly 20% of consumers have bought fake footwear — and most were satisfied with its quality — according to a report from Red Points.

By Dan Alaimo • Sept. 28, 2018

Retailers in the forefront of hurricane preparedness

While much is made of the benefits and costs to retailers during major weather events, their focus is on safety.

By Daphne Howland • Sept. 14, 2018

Home Depot hires a new CISO after losing former exec to Equifax

Steve Adegbite joins the company to focus on data protection and vulnerability management. He is the latest hire in the company's largest technology hiring wave ever.

By Alex Hickey • Aug. 8, 2018

A dollar of digital fraud costs merchants $2.94

A new study finds successful fraudulent transactions per month continue to increase, while the number of attempted bad transactions blocked continues to stay just ahead.

By Dan O'Shea • Aug. 1, 2018

Returns software firm Optoro raises $75 million for expansion

Dealing with returned merchandise is one of the biggest challenges facing retailers today, evidenced by the funding raised by the logistics tech specialist.

By Dan Alaimo • July 31, 2018

US retailers lead world in data breaches

Despite big spending by U.S. retailers, data breaches continue to grow, according to a study, with half reporting a breach in the last year.

By Dan Alaimo • July 30, 2018

Macy's and Bloomingdale's customer profiles hacked

The broad breach exposed mounds of personal information, leading security experts to point to weak authentication practices.

By Dan Alaimo • July 10, 2018

Data thieves go after Adidas, other sports and fitness sites

Adidas’ e-commerce site suffered a breach involving millions of customers.

By Dan Alaimo • July 5, 2018

Amazon, eBay join effort to combat counterfeits

The online marketplaces, along with Alibaba and Rakuten-France, have signed a European Commission Product Safety Pledge that promises to rein in dangerous and fake product listings.

By Dan Alaimo • June 26, 2018

PayPal plans to buy fraud fighter Simility

Through its latest startup acquisition, the payment company snagged a machine-learning based anti-fraud platform to help round out its capabilities.

By Dan O'Shea • June 24, 2018

Survey finds many retailers have paid off ransomware hackers

Retailers admit to paying ransoms to hackers, but a newly formed group within the industry designed to promote payment security could help stop the practice. 

By Dan O'Shea • June 14, 2018

Retail IoT could be $94 billion market by 2025

Yet another bit of research reaches the conclusion that the Internet of Things technology is becoming increasingly valuable to retailers.

By Dan O'Shea • June 13, 2018

A look at the retail secondary market (hint: it's exploding)

As return rates spike, retailers are turning to secondary market channels to offset loss. 

May 31, 2018

50% of consumers shop on mobile, but only 20% purchase

Anything less than a seamless experience sends consumers running.

By Dan Alaimo • May 29, 2018

Shrink cost retailers $100B last year

The percentage of lost sales in the U.S. was 1.85%, translating to more than $42 billion, according to a study by Tyco Retail Solutions.

By Dan O'Shea • May 29, 2018

80% of retailers set to spend on visibility platforms powered by RFID, IoT

Many retail companies are ready to spend on technology to facilitate better shopping experiences, and they shouldn't hesitate, according to IDC.

By Dan O'Shea • May 17, 2018

Mobile ad fraud rates double, with shopping apps hardest hit

The damage from mobile ad fraud is approaching $5 billion, and e-commerce apps represented 40% of the fraud tracked by Adjust.

By Dan Alaimo • May 10, 2018

Amazon starts offering smart home security packages

Amazon apparently has expanded into smart home security services, including installation.

By Dan O'Shea • April 29, 2018

Everybody liquidates. How you do it, matters

With return rates reaching new highs, the amount of money lost in overstock is forcing retailers to view liquidation in a new light.

April 25, 2018

The rise of surveillance commerce

Consumers feel spied on as data are bought, sold and stolen. Lee Peterson of WD Partners asks, "Is this good for brands?" 

By Lee Peterson • April 19, 2018

Ikea-owned TaskRabbit hit by apparent data breach

TaskRabbit shut down its website and app earlier this week after a "cybersecurity incident" involving the discovery of an unauthorized user on its systems.

By Dan Alaimo • April 19, 2018

Study: 48% of shoppers ready for voice recognition security

Voice recognition for personal verification could be a tool for retailers looking to make customer service calls more positive experiences for their customers.

By Dan O'Shea • April 12, 2018

Can Amazon and its marketplace rivals fix their counterfeits problem?

Counterfeiting could soon be a $1 trillion criminal enterprise. As fakes proliferate online, the government is taking notice and brands are taking their arguments public — and to court.

By Ben Unglesbee • April 9, 2018