Macy's suffers another data breach

The hack, which went undetected for about a week, comes at a particularly inopportune time for the department store.

By Daphne Howland • Nov. 20, 2019

Mobile apps pose lower risk of online shopping fraud

E-commerce fraud increases prior to the holidays but doesn't comprise many transactions.

By Tatiana Walk-Morris • Nov. 11, 2019

Explore the Trendline➔

The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

Ralph Lauren launches digital IDs to authenticate merchandise

The new technology will allow products to be verified as goods move through the supply chain. 

By Tatiana Walk-Morris • Nov. 5, 2019

Rebag launches appraisal tool for luxury handbags

The company's new software, called Clair, provides a resale value estimate instantly.

By Lisa Rowan • Oct. 24, 2019

Theft is a major risk for retailers using scan-and-go tech, expert says

But companies can mitigate that risk with additional layers of protection, including security cameras, customer notices and enhanced employee training. 

By Krishna Thakker • Oct. 22, 2019

Retail loyalty programs are prime targets for online fraud

Customer identity manipulation has also experienced growth as a method for attacks, according to a new report.

By Tatiana Walk-Morris • Oct. 21, 2019

Zappos bucks cash payouts, proposes 10% discount as breach settlement

Impacted customers received emails entitling them to a one-time, 10% discount through the end of the year following the 2012 data breach.

By Samantha Schwartz • Oct. 21, 2019

Balancing 'safe' and 'welcoming' in the era of mass shootings

Being prepared today can save lives — as well as significant business costs — tomorrow, writes Vice President of Pinkerton, Jason Porter. 

By Jason Porter • Sept. 12, 2019

When levees break: How retailers are preparing for a riskier natural world

The march of fearsome weather events has caught the attention of retailers, who collectively have some 26,000 stores at risk of climate-based calamities. 

By Ben Unglesbee • Aug. 19, 2019

StockX reveals details about data breach

The online marketplace says customer financial data was not compromised.

By Lisa Rowan • Aug. 14, 2019

Amazon drivers part of $10M theft ring, FBI says

Two Seattle-area Amazon logistics contractors were allegedly stealing goods intended for warehouses or customers and selling them to pawn shops. 

By Emma Cosgrove • Aug. 8, 2019

Poshmark hit by data breach

The company stated that financial information was not compromised, but recommends users change their passwords. 

By Tatiana Walk-Morris • Aug. 5, 2019

Commerce Department seeks comment on online counterfeits

The agency is looking for recommendations on how best to stop the sale of fraudulent items through online third-party marketplaces. 

By Matt Leonard • July 15, 2019

Walmart updates supplier pricing tool to manage tariff costs

The move shows how certain the company's executives are of the need for price hikes, as the system designed to enable them is already in place.

By Morgan Forde • June 13, 2019

Retail shrink totaled $50.6B in 2018

The National Retail Federation's annual security survey noted cybersecurity and organized retail theft as major threats.

By Lisa Rowan • June 11, 2019

Beyond the data breach: How retail is addressing cybersecurity

Experts say companies need to implement data protection strategies including training employees across departments and vetting third-party partners.

By Tatiana Walk-Morris • June 6, 2019

New tech tag hopes to reduce retail's shrinkage problem

The technology hopes to disrupt shoplifting, wardrobing, receipt fraud, price switching and other forms of theft. 

By Tatiana Walk-Morris • June 5, 2019

Mastercard, Samsung partner to safeguard digital identities

The collaboration aims to address the risk of fraud by streamlining authentication processes.

By Tatiana Walk-Morris • May 24, 2019

Report: High prices push Gen Z to purchase counterfeits

But educating younger shoppers about the downsides of buying fakes and introducing affordable options could win them over.

By Tatiana Walk-Morris • May 22, 2019

460K accounts accessed in Uniqlo Japan hack

Parent company Fast Retailing revealed that nearly half a million online user accounts were accessed between April 23 and May 10.

By Kaarin Moore • May 15, 2019

Eddie Bauer faces $9.8M tab for data breach

Cybersecurity continues to be an issue for retailers and customers, incurring costs to company reputations and bottom lines.

By Daphne Howland • May 6, 2019

Will sustainability change the retail landscape?

From climate change to denim manufacturing, we take a look into just a few of the challenges retailers face — and how they're responding.

By Cara Salpini • April 22, 2019

Clouds on the horizon: What climate change means for retail

From supply chains to marketing, weather-related changes have impacted how retailers do business.

By Daphne Howland , Cara Salpini , Kaarin Moore , Caroline Jansen • April 22, 2019

As supply chains get tech savvy, is cybersecurity keeping pace?

With interconnected supply chains, a hack on one supplier can jeopardize an entire business.

By Deborah Abrams Kaplan • April 17, 2019

Counterfeit goods total $509B, 3.3% of global trade and growing

The e-commerce boom has created a greater circulation of small parcels — a "growing conduit for counterfeit goods," according to the OECD. 

By Shefali Kapadia • March 20, 2019