Alibaba to IACC: We have the tech, scale to combat counterfeits

Alibaba touted its efforts to fight bootleg products days after the International AntiCounterfeiting Coalition abruptly suspended its membership in response to member outcry.

By Daphne Howland • May 20, 2016

Study: Online operating costs crushing brick-and-mortar retailers

Merchants have successfully increased digital sales but thinned their margins in the process, retail strategy firm HRC Advisory found.

By Daphne Howland • May 4, 2016

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The state of loss prevention in retail

The types of losses attributed to retail theft has become more apparent — as is the need for more in-depth reporting and prevention strategies. 

By Retail Dive staff

Survey: Outsized IT confidence leaving retailers vulnerable to cyberattack

Retail data breaches involving personally identifiable information have more than doubled since 2014, a new Tripwire survey reveals.

By Daphne Howland • April 27, 2016

Retailers now leading cyber-attack target, eclipsing financial sector

In an especially alarming finding, many vulnerabilities were sitting on business IT systems for years, waiting to be exploited.

By Daphne Howland • April 20, 2016

MasterCard: 67% of branded credit cards now feature EMV chips

About 1.2 million merchant locations nationwide now accept EMV-enabled payments, a 121% increase since October. 

By Jason Ankeny • April 1, 2016

Why Amazon's 'Big Brother' warehouse theft surveillance is a big mistake

Broadcasting examples of employee theft on big screens not only strikes many as creepy—it also turns off the wrong workers.

By Daphne Howland • March 23, 2016

Report: Amazon's anti-theft tactics include broadcasting firings in warehouses

Employees find Amazon's practice of publicizing firings for thefts creepy, but many say its low pay and working conditions are worse.

By Daphne Howland • March 8, 2016

The state of EMV: Change is coming…slowly

It’s been five months since the liability shift, yet fewer than 40% of U.S. merchants are EMV-ready. Why?

By Lara Ewen • March 3, 2016

Theft-prevention tag maker Checkpoint acquired for $443m

Checkpoint Systems offers advanced RFID inventory control systems that help retailers track and secure merchandise from source to shelf.

By Ian P. Murphy • March 3, 2016

FTC enhances identity theft reporting site as problem grows

The FTC’s revamped approach to help consumers recover from identity theft could also help expose the problem in more detail.

By Daphne Howland • Feb. 1, 2016

Birchbox trims 15% of staff, halts Canadian operations

The moves come at a time when talk of a tech bubble burst heats up.

By Daphne Howland • Feb. 1, 2016

Louis Vuitton suing online sellers in China over fakes

Partnering with Alibaba’s Taobao or JD.com is an essential way for retailers to sell to China’s vast middle class. But many have had to become more savvy about battling counterfeiters. 

By Daphne Howland • Jan. 11, 2016

Apple veteran will help Alibaba head off counterfeits

IP wunderkind has helped Apple, Pfizer fight fakes in the past.

By Ian P. Murphy • Dec. 22, 2015

NRF: Holiday returns to cost retailers $2.2B this year

More shoppers will be attempting fraudulent returns this year, the NRF says. 

By Daphne Howland • Dec. 18, 2015

FTC doles out $1.3M in fines to retailers over bamboo rayon

Nordstrom, Bed Bath & Beyond, J.C. Penney, and Backcountry.com will collectively pay the fine to settle allegations of deceptive labeling.

By Daphne Howland • Dec. 11, 2015

Macy's sued for minority shoppers' detention, fines

The retailer is facing a class-action lawsuit that alleges “coercive collection practices” of minority shoppers. 

By Daphne Howland • Dec. 7, 2015

Target reaches $39.4M settlement with banks over massive breach

Target’s nightmare from its December 2013 cyber breach isn’t over yet, but this settlement brings it that much closer. 

By Daphne Howland • Dec. 3, 2015

Massive hack of toy retailer VTech exposes children's data

The news could chill sales just when tech-based toys were poised to boost holiday toy sales.

By Daphne Howland • Dec. 1, 2015

5 mistakes from Black Friday past—and how retailers can avoid them

The enormous opportunity that is Black Friday comes laden with potential pitfalls that retailers have experienced all too often. 

By Daphne Howland • Nov. 24, 2015

Report: Shoppers take their frustrations out on Black Friday/Cyber Monday

Consumers who have had bad experiences at retailers during the year are holding a grudge at the holidays.

By Daphne Howland • Nov. 6, 2015

Survey: Most consumers don't trust retailers with their data

"Intrusive" activities also undermine consumer trust. 

By Ian P. Murphy • Oct. 26, 2015

Target to issue more secure chip-and-PIN cards

The retailer is one of the first to issue these type of chip-enabled cards in the U.S.

By Daphne Howland • Oct. 15, 2015

FBI warns that EMV cards should have PINs

Many retailers have advocated for banks to issue cards with the full “chip-and-PIN” capabilities that are now familiar abroad.

By Daphne Howland • Oct. 12, 2015

Ubiquitous Bed Bath & Beyond coupons hitting the company's margins

But the retailer faces other hurdles, too, including its slow work in e-commerce, its thin margins and its difficulty differentiating its merchandise.

By Daphne Howland • Oct. 2, 2015

NRF warns retailers of rising organized crime

Organized crime accounts for some $30 billion of retail shrink, according to the National Retail Federation’s annual Organized Retail Crime Survey.

By Daphne Howland • Sept. 16, 2015