More retailers are offering free returns, and paying for it

The option is seen as a way to compete with brick-and-mortar stores, but costs are increasing.

By Daphne Howland • Oct. 12, 2015

Amazon expands college pickup services

Though still nascent, Amazon’s growing college program is a significant challenge to Barnes & Noble Education.

By Daphne Howland • Oct. 8, 2015

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

Overstocks an expensive problem heading into the holidays

Overstocks lead to $471.9 billion in lost revenue each year, according to research from IHL Group and DynamicAction.

By Daphne Howland • Oct. 7, 2015

Trans-Pacific Partnership trade agreement reached

For U.S. retailers, the pact is mostly seen as opening new business opportunities.

By Daphne Howland • Oct. 5, 2015

How enhanced layaway programs lure holiday shoppers

Better terms and an extended holiday season mean customers won't miss out.  

By Ian P. Murphy • Oct. 1, 2015

UPS looking to learn more about marketplace e-commerce sales

The shipping company is investing in Ally to learn more about sales that allow manufacturers to bypass the middleman, aka retailers.

By Daphne Howland • Oct. 1, 2015

Wal-Mart expanding grocery pickup service to more cities

The move comes as Amazon Fresh and other same-day grocery delivery startups are also expanding across the country.

By Daphne Howland • Sept. 30, 2015

WSJ: Amazon enlisting on-demand drivers for one-hour delivery

The move is another way for Amazon to trim costs in the last mile of delivery.

By Daphne Howland • Sept. 29, 2015

Wal-Mart pushes towards sustainability goal with new wind deal

The retailer hopes to obtain 7 billion kilowatt-hours of renewable energy by 2020.

By Daphne Howland • Sept. 29, 2015

Top Five Ways to Grow Your Multi-Channel e-Commerce Business

Insider tips to help you scale up your business while getting back to doing what inspires you.

Sept. 29, 2015

West Coast port slowdowns still being felt by retailers

The labor dispute was resolved early this year, but some larger retailers are still working through excess inventories.

By Daphne Howland • Sept. 28, 2015

Holiday workers tough to find in some low-unemployment areas

That could make staying open on Thanksgiving Day especially difficult this year.

By Daphne Howland • Sept. 28, 2015

Startup aims to smooth path to retailer marketplaces

RevCascade allows merchants to plug in data like pricing and fulfillment to be sent to multiple marketplaces.

By Daphne Howland • Sept. 25, 2015

Going abroad: How retailers can navigate international e-commerce

Retailers need to master international import duties, regulations, and payment preferences to succeed. 

By Ian P. Murphy • Sept. 24, 2015

Survey shows generational expectations for same-day delivery, mobile wallets

Mobile shopping and faster delivery options may become more important as millennials age into more hectic lives.

By Daphne Howland • Sept. 24, 2015

New study shows a shift in demand planning

Research from supply chain software solutions firm Terra Technology suggests that the move away from using historical performance and rules of thumb isn’t quite panning out.

By Daphne Howland • Sept. 23, 2015

Are we seeing the end of the chief merchant?

As many large retailers shift to an omnichannel environment, they have increasingly used data to guide their merchandising decisions.

By Daphne Howland • Sept. 22, 2015

Survey: Shoppers will do 'what it takes' to get free shipping this holiday season

More than ever, consumers are willing to go out of their way to get free shipping on holiday orders, according the latest survey from Pitney Bowes.

By Daphne Howland • Sept. 18, 2015

Toys R Us plans to hire fewer holiday workers this year

The retailer says it will offer more hours to existing and seasonal employees to make the cut.  

By Daphne Howland • Sept. 17, 2015

Cloud retail platform Lightspeed snags another $61M

The company’s CEO-founder says the funds will go to continuing expansion; the company recently opened offices in London and Belgium.

By Daphne Howland • Sept. 17, 2015

UPS to hire 95,000 holiday workers

The delivery company says it will have a handle on holiday deliveries this year, but a big boost in omnichannel could complicate things again.

By Daphne Howland • Sept. 16, 2015

More retailers rush to test same-day delivery, pickup

Instacart is working with Cub Foods and Target, Postmates is working with Walgreens, and Wal-Mart is expanding grocery pickup.

By Daphne Howland • Sept. 16, 2015

Eschewing e-commerce, Primark is holding out for brick-and-mortar

The British-Irish fast-fashion retailer must stay clear of e-commerce because its price points are just too low.

By Daphne Howland • Sept. 15, 2015

Etsy teams up with Postmates for NYC same-day delivery test

Etsy is showing its willingness to play on Amazon’s turf as Amazon prepares the launch of an Etsy-like artisanal goods marketplace.

By Daphne Howland • Sept. 14, 2015

EBay eases up on merchants over delivery and returns

Some eBay sellers lose their accounts if their ratings are low, but that changed last week.

By Daphne Howland • Sept. 14, 2015