UPS seals drone partnership with CVS

The shipping company is scaling its Flight Forward business and will deliver retail and pharmaceutical supplies by drone to consumers. 

By Shefali Kapadia • Oct. 23, 2019

The power of print marketing

The cost of printing can be complicated. Understand the value of a strong commercial printing partnership.

By Aimee DiCicco, Senior Vice President, Sales, FedEx Office • Oct. 23, 2019

Explore the Trendline➔

The state of retail returns

Retailers of all sizes are streamlining operations so customers can have a smooth return experience. 

By Retail Dive staff

Consumers, retailers at odds on ease of returns

According to a new report from Oracle, 11% of consumers say returns are a "complete hassle."

By Lisa Rowan • Oct. 18, 2019

Trump calls off Oct. 15 tariff increases

China has, in turn, agreed to buy between $40 billion to $50 billion in U.S. farm products, according to the Associated Press.

By Matt Leonard • Oct. 14, 2019

REI expands online selection with dropshipping

Danner, ECCO and Salomon are among the first brands to participate by shipping orders directly to customers.

By Lisa Rowan • Oct. 11, 2019

Why subscription boxes aren't just e-commerce as usual

Inventory management and fulfillment strategies differ from e-commerce, and personalization at scale adds new complexity to the model.

By Deborah Abrams Kaplan • Oct. 10, 2019

Walgreens partners with FedEx on returns in preparation for peak season

Customers will be able to print return labels and have packages shipped from 7,300 Walgreens locations. 

By Morgan Forde • Oct. 9, 2019

Michael's to offer UPS parcel pickup, drop-off in over 1,100 stores

Customers can opt to ship orders to the retailer's stores for added convenience and to avoid the risk of theft. 

By Morgan Forde • Oct. 8, 2019

As Instacart gains ground, tech players organize to take back the last mile

Growing demand for grocery e-commerce has brought software players together to offer end-to-end services in a clear challenge to the market leader. 

By Emma Cosgrove • Oct. 2, 2019

Banana Republic, Athleta launch BOPIS services

During a pilot program, Gap Inc. reported the brands received add-on sales when customers picked up orders in store.

By Kaarin Moore • Oct. 1, 2019

Rent the Runway 'back to business as usual' following supply chain meltdown

The rental service experienced shipment delays following a fulfillment software upgrade, causing the company to temporarily pause operations.

By Morgan Forde , Kaarin Moore • Updated Oct. 9, 2019

Happy Returns expands partnership with World Market

The returns facilitator will be available at all 276 store locations in time for the holiday season, which can serve as both boon and burden for retailers. 

By Lisa Rowan • Sept. 24, 2019

Majority of consumers plan to return holiday gifts

A new Oracle Retail survey shows many shoppers visiting physical stores for both purchases and returns.  

By Lisa Rowan • Sept. 23, 2019

Wing Aviation to begin FedEx, Walgreens drone deliveries in Virginia

The trial will serve as a test-case for the two companies to conduct last-mile drone deliveries at scale. 

By Morgan Forde • Sept. 19, 2019

Macy's to make same-day delivery free in 30 markets, for a limited time

Starting Oct. 1, the department store is eliminating the service's $8 fee, and that could be a key differentiator this holiday season.

By Daphne Howland • Sept. 19, 2019

Stein Mart introduces BOPIS at all its locations

The retailer expects the move will shift about 15% of its e-commerce orders to in-store pickup. 

By Tatiana Walk-Morris • Sept. 18, 2019

Fast and free: How shipping expectations are changing retail

Customers have come to expect speedy delivery from their favorite stores, but only some can keep up. Here are the three moves Retail Dive is watching.

By Daphne Howland , Ben Unglesbee , Kaarin Moore , Caroline Jansen • Sept. 16, 2019

Verishop introduces free 1-day shipping

The feature comes as other retailers invest in their own delivery and fulfillment options.

By Tatiana Walk-Morris • Sept. 16, 2019

Walmart is going national with unlimited grocery delivery plan

After a well-received pilot this summer, the retailer will bring its Delivery Unlimited program to 1,400 stores in 200 more markets this fall. 

By Jessica Dumont • Sept. 12, 2019

Amazon's inventory value up 25% as it begins next-day shipping

Target, Walmart and Home Depot have all seen inventory grow compared to the same period last year, but none by as large a percentage as Amazon.

By Matt Leonard • Sept. 12, 2019

Shopify to acquire robotics startup 6 River Systems for $450M

The announcement comes as e-commerce platforms expand their offerings to include supply chain services, and "cobots" become more accepted. 

By Shefali Kapadia • Sept. 11, 2019

Warehouse robotics companies raise hundreds of millions in VC funding

When Amazon purchased Kiva, it opened up the market for new competition, and those companies are now bringing in millions of venture capital.

By Matt Leonard • Sept. 10, 2019

Target to suppliers: Keep tariffs to yourself

The trade war is creating a stark contrast between which suppliers and retailers can shift the burden away from their balance sheets and which can't.

By Emma Cosgrove • Sept. 5, 2019

Esprit ceases work with Myanmar military-linked supplier

The fashion brand's decision follows a U.N. fact-finding mission report on the country, urging all foreign companies to scrutinize any business they conduct.

By Emma Cosgrove • Sept. 5, 2019

From traditionalists to Gen Z: Managing a multigenerational retail workforce

It can be difficult for retail managers to navigate the societal and generational differences in today's labor force, writes Fisher Phillips' Lauren C. Tompkins.

By Lauren C. Tompkins • Sept. 5, 2019