Logistics
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Consumers, retailers at odds on ease of returns
According to a new report from Oracle, 11% of consumers say returns are a "complete hassle."
By Lisa Rowan • Oct. 18, 2019 -
Trump calls off Oct. 15 tariff increases
China has, in turn, agreed to buy between $40 billion to $50 billion in U.S. farm products, according to the Associated Press.
By Matt Leonard • Oct. 14, 2019 -
REI expands online selection with dropshipping
Danner, ECCO and Salomon are among the first brands to participate by shipping orders directly to customers.
By Lisa Rowan • Oct. 11, 2019 -
Why subscription boxes aren't just e-commerce as usual
Inventory management and fulfillment strategies differ from e-commerce, and personalization at scale adds new complexity to the model.
By Deborah Abrams Kaplan • Oct. 10, 2019 -
Walgreens partners with FedEx on returns in preparation for peak season
Customers will be able to print return labels and have packages shipped from 7,300 Walgreens locations.
By Morgan Forde • Oct. 09, 2019 -
Michael's to offer UPS parcel pickup, drop-off in over 1,100 stores
Customers can opt to ship orders to the retailer's stores for added convenience and to avoid the risk of theft.
By Morgan Forde • Oct. 08, 2019 -
As Instacart gains ground, tech players organize to take back the last mile
Growing demand for grocery e-commerce has brought software players together to offer end-to-end services in a clear challenge to the market leader.
By Emma Cosgrove • Oct. 02, 2019 -
Banana Republic, Athleta launch BOPIS services
During a pilot program, Gap Inc. reported the brands received add-on sales when customers picked up orders in store.
By Kaarin Vembar • Oct. 01, 2019 -
Rent the Runway 'back to business as usual' following supply chain meltdown
The rental service experienced shipment delays following a fulfillment software upgrade, causing the company to temporarily pause operations.
By Morgan Forde , Kaarin Vembar • UPDATED: Oct. 9, 2019 at 10:17 a.m. -
Happy Returns expands partnership with World Market
The returns facilitator will be available at all 276 store locations in time for the holiday season, which can serve as both boon and burden for retailers.
By Lisa Rowan • Sept. 24, 2019 -
Majority of consumers plan to return holiday gifts
A new Oracle Retail survey shows many shoppers visiting physical stores for both purchases and returns.
By Lisa Rowan • Sept. 23, 2019 -
Wing Aviation to begin FedEx, Walgreens drone deliveries in Virginia
The trial will serve as a test-case for the two companies to conduct last-mile drone deliveries at scale.
By Morgan Forde • Sept. 19, 2019 -
Macy's to make same-day delivery free in 30 markets, for a limited time
Starting Oct. 1, the department store is eliminating the service's $8 fee, and that could be a key differentiator this holiday season.
By Daphne Howland • Sept. 19, 2019 -
Stein Mart introduces BOPIS at all its locations
The retailer expects the move will shift about 15% of its e-commerce orders to in-store pickup.
By Tatiana Walk-Morris • Sept. 18, 2019 -
Verishop introduces free 1-day shipping
The feature comes as other retailers invest in their own delivery and fulfillment options.
By Tatiana Walk-Morris • Sept. 16, 2019 -
Fast and free: How shipping expectations are changing retail
Customers have come to expect speedy delivery from their favorite stores, but only some can keep up. Here are the three moves Retail Dive is watching.
By Daphne Howland , Ben Unglesbee , Kaarin Vembar , Caroline Jansen • Sept. 16, 2019 -
Walmart is going national with unlimited grocery delivery plan
After a well-received pilot this summer, the retailer will bring its Delivery Unlimited program to 1,400 stores in 200 more markets this fall.
By Jessica Dumont • Sept. 12, 2019 -
Amazon's inventory value up 25% as it begins next-day shipping
Target, Walmart and Home Depot have all seen inventory grow compared to the same period last year, but none by as large a percentage as Amazon.
By Matt Leonard • Sept. 12, 2019 -
Shopify to acquire robotics startup 6 River Systems for $450M
The announcement comes as e-commerce platforms expand their offerings to include supply chain services, and "cobots" become more accepted.
By Shefali Kapadia • Sept. 11, 2019 -
Warehouse robotics companies raise hundreds of millions in VC funding
When Amazon purchased Kiva, it opened up the market for new competition, and those companies are now bringing in millions of venture capital.
By Matt Leonard • Sept. 10, 2019 -
Target to suppliers: Keep tariffs to yourself
The trade war is creating a stark contrast between which suppliers and retailers can shift the burden away from their balance sheets and which can't.
By Emma Cosgrove • Sept. 05, 2019 -
Esprit ceases work with Myanmar military-linked supplier
The fashion brand's decision follows a U.N. fact-finding mission report on the country, urging all foreign companies to scrutinize any business they conduct.
By Emma Cosgrove • Sept. 05, 2019 -
OpinionFrom traditionalists to Gen Z: Managing a multigenerational retail workforce
It can be difficult for retail managers to navigate the societal and generational differences in today's labor force, writes Fisher Phillips' Lauren C. Tompkins.
By Lauren C. Tompkins • Sept. 05, 2019 -
Apple will allow independent repair businesses to fix its devices
The announcement comes just a few months after the tech company expanded its authorized repair services to all Best Buy stores.
By Tatiana Walk-Morris • Sept. 03, 2019 -
Brooks Running Company debuts same-day delivery
The running apparel and footwear business is the latest retailer to roll out a speedy delivery option for consumers.
By Tatiana Walk-Morris • Aug. 22, 2019
