Logistics
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7-Eleven's delivery app now handles Alexa, Google Assistant orders
New convenience-minded features arrive months after the chain debuted delivery hot spots, mobile checkout and AR loyalty tie-ins.
By Robert Williams • Nov. 20, 2019 -
Survey: 39% of consumers have ditched in-store purchases due to out-of-stocks
Over half of Gen X shoppers and 75% of millennials have abandoned items only to buy them online, according to a new report.
By Lisa Rowan • Nov. 18, 2019 -
Target integrates Shipt into its mobile app
Shoppers will be able to access the same-day delivery service without a membership when they order on the retailer's app.
By Lisa Rowan • Nov. 15, 2019 -
Nordstrom and Rent the Runway take their relationship to the next level
The rental service next week will add more drop-off boxes to the department store's locations, but the companies hinted at even bigger plans.
By Daphne Howland • Nov. 15, 2019 -
SponsoredLeveling up with embedded technologies
How can retailers ensure that their brick and mortar locations provide the highest levels of customer experience?
By Audey Cash - SVP, Atrius™ Enterprise Solutions • Nov. 15, 2019 -
Adidas moves high-tech Speedfactory to Asia, closing factories in US, Germany
The company suggests the business case is still better in Asia, even with advanced technology and despite the distance from target consumers.
By Emma Cosgrove • Nov. 12, 2019 -
Avon reduced inventory by $43M in a push for simplicity — is it enough?
"Choking on complexity," the more than century-old beauty brand is knee-deep in yet another turnaround effort as it prepares to be acquired.
By Emma Cosgrove • Nov. 11, 2019 -
Deep DiveWhat keeps Amazon CEO Jeff Bezos awake at night?
As the company reaches into a growing array of industry sectors, Industry Dive publications pulled together their expertise to analyze how competitors thrive amid the next wave of disruption.
By Nami Sumida • Nov. 11, 2019 -
OpinionCompliance tips for exporting to Mexico
Retailers in the NAFTA region have benefited from the agreement for decades, but rules of origin and audits complicate compliance, writes Foley & Lardner's Marcos Carrasco-Menchaca.
By Marcos Carrasco-Menchaca • Nov. 08, 2019 -
UPS expects 26% jump in returns this peak season
The carrier projects 1.9 million returns on Jan. 2 and 1.6 million returns per day in the week preceding Christmas Day.
By Emma Cosgrove • Nov. 05, 2019 -
ShopRunner to offer free, 2-day shipping through Apple Pay
The announcement comes as more retailers vie for consumers seeking faster delivery options.
By Tatiana Walk-Morris • Nov. 01, 2019 -
Amazon unveils free grocery delivery
Prime members will now get unlimited two-hour grocery deliveries for free from Amazon Fresh and Whole Foods.
By Jessica Dumont • Oct. 30, 2019 -
Rent the Runway shouldered the blame when a software bug hampered delivery
"Innovation inherently means risk taking and a certain portion of your revenue and systems are going to go down," said CEO Jennifer Hyman.
By Naomi Eide • Oct. 25, 2019 -
Best Buy kicks off peak season with free next-day delivery
The company is looking to leverage its brick-and-mortar footprint and the growing popularity of buy online, pick up in-store as it heads into the holidays.
By Morgan Forde • Oct. 23, 2019 -
4 ways 5G is set to transform supply chains
Two-thirds of organizations plan to deploy 5G by 2020, with operational efficiency seen as the key benefit.
By Gary Wollenhaupt • Oct. 23, 2019 -
UPS seals drone partnership with CVS
The shipping company is scaling its Flight Forward business and will deliver retail and pharmaceutical supplies by drone to consumers.
By Shefali Kapadia • Oct. 23, 2019 -
SponsoredThe power of print marketing
The cost of printing can be complicated. Understand the value of a strong commercial printing partnership.
By Aimee DiCicco, Senior Vice President, Sales, FedEx Office • Oct. 23, 2019 -
Consumers, retailers at odds on ease of returns
According to a new report from Oracle, 11% of consumers say returns are a "complete hassle."
By Lisa Rowan • Oct. 18, 2019 -
Trump calls off Oct. 15 tariff increases
China has, in turn, agreed to buy between $40 billion to $50 billion in U.S. farm products, according to the Associated Press.
By Matt Leonard • Oct. 14, 2019 -
REI expands online selection with dropshipping
Danner, ECCO and Salomon are among the first brands to participate by shipping orders directly to customers.
By Lisa Rowan • Oct. 11, 2019 -
Why subscription boxes aren't just e-commerce as usual
Inventory management and fulfillment strategies differ from e-commerce, and personalization at scale adds new complexity to the model.
By Deborah Abrams Kaplan • Oct. 10, 2019 -
Walgreens partners with FedEx on returns in preparation for peak season
Customers will be able to print return labels and have packages shipped from 7,300 Walgreens locations.
By Morgan Forde • Oct. 09, 2019 -
Michael's to offer UPS parcel pickup, drop-off in over 1,100 stores
Customers can opt to ship orders to the retailer's stores for added convenience and to avoid the risk of theft.
By Morgan Forde • Oct. 08, 2019 -
As Instacart gains ground, tech players organize to take back the last mile
Growing demand for grocery e-commerce has brought software players together to offer end-to-end services in a clear challenge to the market leader.
By Emma Cosgrove • Oct. 02, 2019 -
Banana Republic, Athleta launch BOPIS services
During a pilot program, Gap Inc. reported the brands received add-on sales when customers picked up orders in store.
By Kaarin Vembar • Oct. 01, 2019
