Logistics
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3 retail supply chain fails of 2019 and how to avoid them in 2020
Supply chains struggled with technology integrations in 2019. Experts believe the ability to bounce back from a crisis will be essential for modern managers.
By Emma Cosgrove • Jan. 22, 2020 -
Belk harnesses AI to manage inventory
As the department store used SAS Analytics to square orders with demand, margins improved, Vice President Tim Carney said at the NRF's Big Show.
By Daphne Howland • Jan. 16, 2020 -
Amazon lets third-party sellers use FedEx Ground for Prime shipments after ban
The decision comes after Amazon removed the option for sellers to ship with FedEx Ground and Home over concerns about late holiday shipments.
By Morgan Forde • Jan. 16, 2020 -
H&M's AI operation helps make its supply chain more sustainable
With precisely honed demand forecasts, supply chains can use only the resources they need and no more.
By Emma Cosgrove • Jan. 15, 2020 -
SponsoredNew research exposes a gap in retailer-brand partnerships — and how to fix it
How both retailers and brands can get more out of their co-ops with data.
By Sarah Travis and Julie Eddleman • Jan. 14, 2020 -
Court rules Walmart must pay drivers $54.6M for layover, break time
The drivers filed a class-action suit seeking back pay for time spent in layover, on break or in inspections.
By Matt Leonard • Jan. 09, 2020 -
Opinion'Tis the season to return things. But it doesn't have to be
E-commerce product returns have a harmful impact on the environment and business margins. ThreeKit President Joachim Klein asks why retailers aren't trying harder to prevent them.
By Joachim Klein • Jan. 03, 2020 -
UPS predicts 1.9M returns on Jan. 2
Returns are forecast to be up 26% over last year, with the logistics provider anticipating that National Returns Day will mark its seventh consecutive record.
By Kaarin Vembar • Dec. 27, 2019 -
Does anyone benefit from Amazon's shipping restrictions on third-party sellers?
The e-commerce giant announced in mid-December that sellers can no longer use FedEx Ground or Home to fulfill Prime orders.
By Caroline Jansen • Dec. 27, 2019 -
2019 holiday returns could reach $41.6B
Optimizing the returns process is especially important for categories like apparel, where the value of goods depreciates quickly, a CBRE report finds.
By Matt Leonard • Dec. 23, 2019 -
Fastest retailers fulfill orders in fewer than 2 days
A recent test on Cyber Monday found 64% of retailers were able to deliver an entire order within one week.
By Lisa Rowan • Dec. 20, 2019 -
Amazon expands its free return policy
The e-commerce giant will accept label- and box-free returns on select items at more than 5,800 locations, reducing the number of pickups for drivers.
By Tatiana Walk-Morris • Dec. 19, 2019 -
Consumers' common return reason? Wrong color, size or fit
One-third of consumers don't find the returns process to be easy, leaving room for improvement from retailers, a Narvar report found.
By Tatiana Walk-Morris • Dec. 18, 2019 -
Amazon bans third-party sellers from using FedEx Ground to ship Prime orders
The e-commerce giant cited a "decline in performance" across FedEx Ground and Home services, blaming the carrier for delivery delays this peak season, according to the Wall Street Journal.
By Morgan Forde • Dec. 17, 2019 -
Walgreens, Kroger form group purchasing organization
The "Retail Procurement Alliance," aims to better position the two retailers against larger competitors by giving them greater buying power.
By Emma Cosgrove • Dec. 16, 2019 -
Amazon Logistics parcel volume will surpass UPS and FedEx by 2022
Morgan Stanley estimates Amazon is delivering roughly 46% of the items ordered through its U.S. site today — a total of 2.5 billion parcels in 2019.
By Emma Cosgrove • Dec. 16, 2019 -
Package deal: What holiday delivery can tell us about the future of retail
Cyber Monday was the biggest shopping day on record in the United States. But someone has to deliver all those products.
By Kaarin Vembar • Dec. 16, 2019 -
Trump cancels Dec. 15 China tariffs
The cancellation of tariffs on $120 billion worth of goods was anticipated, given its timing close to the holiday season and the large number of consumer products the list targeted.
By Shefali Kapadia • Dec. 13, 2019 -
Big cities, rural areas could experience high holiday package delays
About 9% of deliveries nationwide are projected to be late, according to a LateShipment.com report, with that figure spiking to 16.5% in some areas.
By Tatiana Walk-Morris • Dec. 11, 2019 -
Ikea teams up with tech company to reduce reverse logistics waste
The retailer will partner with Optoro to use data analytics and machine-learning algorithms to route returned and excess inventory to optimal locations.
By Morgan Forde • Dec. 11, 2019 -
Walmart launches autonomous delivery in Houston
Through a partnership with Nuro, the retailer will deliver groceries to a select group of shoppers in the coming months before expanding to the public.
By Krishna Thakker • Dec. 10, 2019 -
Amazon adds 200K workers, expands fleet for first peak season with one-day shipping
The buildup includes seasonal workers who will help with fulfillment, sortation and delivery during the holidays.
By Matt Leonard • Dec. 04, 2019 -
SponsoredFlexible work moves from fad to fundamental — even in retail
Flexible work has been called “the way of the future,” and increasingly, workers see it as an essential characteristic of a job rather than a nice extra.
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These 4 charts explain Amazon's fulfillment speed
The e-commerce giant's speed is key to how it plans to compete with large retailers. These charts help explain its investment.
By Matt Leonard • Dec. 02, 2019 -
Best Buy launches e-commerce pickup in 175 New York UPS, CVS locations
About 99% of the retailer's customers live in a ZIP code where next-day delivery is available — up from 80% last quarter, CEO Corrie Barry said.
By Morgan Forde • Dec. 02, 2019
