Logistics

The giant, tower-like vending machines further Walmart's initiative to use stores as distribution points in new, high-tech ways. 

The $5 billion meal delivery market is exploding with options but profits can be elusive. Deliv CEO Daphne Carmeli breaks down costs and solutions to this problem.

The new center is part of the retailer's broader effort to ramp up digital operations and challenge Amazon.

Mike George, who has been with the company since 1998, is stepping down just as the smart assistant and its devices begin to see explosive growth.

The Walmart-owned company is installing "smart locks" in 1,000 buildings to smooth out the package delivery process for urban apartment dwellers.

The big-box retailer is testing a new pickup service at three Minneapolis-area stores just a year after pulling the plug on a previous attempt.

The new rule may have unintended consequences at Walmart's loading docks, however, as carriers will lose a time-based risk buffer to account for traffic, weather and hours-of-service delays.

Store pickup of online orders can drive foot traffic, but retailers need dedicated staff and incentives, according to JDA’s Consumer Pulse Survey.

As retailers increasingly put their own employees in the field to provide on-site support services for customers, Salesforce has come up with tools to help them.

A new law in Kentucky posits that if packages can arrive by flying drone, then why not by golf cart? 

After a brief month and a half trial period with employees, the big-box retailer is rolling out its household essential delivery service in what is seen as a challenge to Amazon's Prime Pantry program.

The age of Amazon Prime has retailers bringing faster options and greater flexibility to delivery, but new data show they're not doing it fast enough.

Following up on its patent for fulfillment blimps, Amazon has filed to patent another crazy idea — a vertical fulfillment center to support drone delivery in urban settings.

The online artisan marketplace announced a second round of layoffs for the summer as the company tries to contend with Amazon's rival craft marketplace.

The surcharges underscore the high cost of holiday digital sales and the importance of careful logistics, including using minimal packaging for deliveries.

Small merchants can trade learnings and share advice through new Hubba Group discussion forums on a variety of retail topics.

Walmart's Jet buy is already bearing fruit, and serving as a test lab of sorts as the retailer grows e-commerce. 

Retailers may experience “sticker shock” as they attempt to expand e-commerce logistics or renew industrial leases.

More shoppers are buying at online marketplaces and becoming more accustomed to buying on mobile apps, according to the sixth annual "Pulse of the Online Shopper" study.

Returns are up, with online shoppers in particular using their homes as fitting rooms and ordering many items they don't intend to buy.