Logistics
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Amazon adds 200K workers, expands fleet for first peak season with one-day shipping
The buildup includes seasonal workers who will help with fulfillment, sortation and delivery during the holidays.
By Matt Leonard • Dec. 04, 2019 -
SponsoredFlexible work moves from fad to fundamental — even in retail
Flexible work has been called “the way of the future,” and increasingly, workers see it as an essential characteristic of a job rather than a nice extra.
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These 4 charts explain Amazon's fulfillment speed
The e-commerce giant's speed is key to how it plans to compete with large retailers. These charts help explain its investment.
By Matt Leonard • Dec. 02, 2019 -
Best Buy launches e-commerce pickup in 175 New York UPS, CVS locations
About 99% of the retailer's customers live in a ZIP code where next-day delivery is available — up from 80% last quarter, CEO Corrie Barry said.
By Morgan Forde • Dec. 02, 2019 -
Returnly announces instant exchanges for Shopify Plus
The service allows customers to select a new item before shipping back a return.
By Lisa Rowan • Dec. 02, 2019 -
FedEx expects to move more than 33M packages on Cyber Monday alone
In addition to record package volumes on Dec. 2, the courier expects to more than double its daily average package volumes for the following two Mondays.
By Morgan Forde • Nov. 25, 2019 -
Study: Holiday shopping led by BOPIS
Concern over package theft and delayed delivery are among the factors driving consumers to the service, according to a CommerceHub survey.
By Lisa Rowan • Nov. 22, 2019 -
7-Eleven's delivery app now handles Alexa, Google Assistant orders
New convenience-minded features arrive months after the chain debuted delivery hot spots, mobile checkout and AR loyalty tie-ins.
By Robert Williams • Nov. 20, 2019 -
Survey: 39% of consumers have ditched in-store purchases due to out-of-stocks
Over half of Gen X shoppers and 75% of millennials have abandoned items only to buy them online, according to a new report.
By Lisa Rowan • Nov. 18, 2019 -
Target integrates Shipt into its mobile app
Shoppers will be able to access the same-day delivery service without a membership when they order on the retailer's app.
By Lisa Rowan • Nov. 15, 2019 -
Nordstrom and Rent the Runway take their relationship to the next level
The rental service next week will add more drop-off boxes to the department store's locations, but the companies hinted at even bigger plans.
By Daphne Howland • Nov. 15, 2019 -
SponsoredLeveling up with embedded technologies
How can retailers ensure that their brick and mortar locations provide the highest levels of customer experience?
By Audey Cash - SVP, Atrius™ Enterprise Solutions • Nov. 15, 2019 -
Adidas moves high-tech Speedfactory to Asia, closing factories in US, Germany
The company suggests the business case is still better in Asia, even with advanced technology and despite the distance from target consumers.
By Emma Cosgrove • Nov. 12, 2019 -
Avon reduced inventory by $43M in a push for simplicity — is it enough?
"Choking on complexity," the more than century-old beauty brand is knee-deep in yet another turnaround effort as it prepares to be acquired.
By Emma Cosgrove • Nov. 11, 2019 -
Deep DiveWhat keeps Amazon CEO Jeff Bezos awake at night?
As the company reaches into a growing array of industry sectors, Industry Dive publications pulled together their expertise to analyze how competitors thrive amid the next wave of disruption.
By Nami Sumida • Nov. 11, 2019 -
OpinionCompliance tips for exporting to Mexico
Retailers in the NAFTA region have benefited from the agreement for decades, but rules of origin and audits complicate compliance, writes Foley & Lardner's Marcos Carrasco-Menchaca.
By Marcos Carrasco-Menchaca • Nov. 08, 2019 -
UPS expects 26% jump in returns this peak season
The carrier projects 1.9 million returns on Jan. 2 and 1.6 million returns per day in the week preceding Christmas Day.
By Emma Cosgrove • Nov. 05, 2019 -
ShopRunner to offer free, 2-day shipping through Apple Pay
The announcement comes as more retailers vie for consumers seeking faster delivery options.
By Tatiana Walk-Morris • Nov. 01, 2019 -
Amazon unveils free grocery delivery
Prime members will now get unlimited two-hour grocery deliveries for free from Amazon Fresh and Whole Foods.
By Jessica Dumont • Oct. 30, 2019 -
Rent the Runway shouldered the blame when a software bug hampered delivery
"Innovation inherently means risk taking and a certain portion of your revenue and systems are going to go down," said CEO Jennifer Hyman.
By Naomi Eide • Oct. 25, 2019 -
Best Buy kicks off peak season with free next-day delivery
The company is looking to leverage its brick-and-mortar footprint and the growing popularity of buy online, pick up in-store as it heads into the holidays.
By Morgan Forde • Oct. 23, 2019 -
4 ways 5G is set to transform supply chains
Two-thirds of organizations plan to deploy 5G by 2020, with operational efficiency seen as the key benefit.
By Gary Wollenhaupt • Oct. 23, 2019 -
UPS seals drone partnership with CVS
The shipping company is scaling its Flight Forward business and will deliver retail and pharmaceutical supplies by drone to consumers.
By Shefali Kapadia • Oct. 23, 2019 -
SponsoredThe power of print marketing
The cost of printing can be complicated. Understand the value of a strong commercial printing partnership.
By Aimee DiCicco, Senior Vice President, Sales, FedEx Office • Oct. 23, 2019 -
Consumers, retailers at odds on ease of returns
According to a new report from Oracle, 11% of consumers say returns are a "complete hassle."
By Lisa Rowan • Oct. 18, 2019
