Ann Taylor-parent Ascena sees sales sag

The company is closing stores as it tries to regroup, but it's suffering from fashion misses at more than one of its brands.

By Daphne Howland • Dec. 5, 2017

Target rolls out much-anticipated mobile wallet feature

The mass merchant is the latest to join the mobile wallet club, yet has a long way to go to catch up with the likes of Walmart.

By Dan O'Shea • Dec. 5, 2017

Explore the Trendline➔

How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Toys R Us to shutter 25% of UK stores

The toy retailer is also looking for more time before submitting a plan to reorganize following its Chapter 11 bankruptcy filing in September. 

By Ben Unglesbee • Dec. 5, 2017

Patagonia: 'The president stole your land'

The outdoor retailer is taking a political stance, a move that has played well with customers in the past, by suing the administration over its recent reduction of protected lands.

By Daphne Howland • Dec. 5, 2017

Swarovski launches AR app experience at holiday pop-up

Perfect's YouCam apps let mobile users virtually try on holiday-inspired makeup and crystal jewelry from the brand.

By Robert Williams • Dec. 4, 2017

In-store experiences lag due to poor IT infrastructure

Only 27% of retail executives are confident their IT can keep up with customer experience improvement plans, according to a new survey.

By Dan O'Shea • Dec. 4, 2017

These retailers are #crushingit on social this holiday season

It's prime time for retailers to get involved in the social scene. Here's who's doing it best — and how.

By Cara Salpini • Dec. 1, 2017

Macy's boosts holiday hiring by 7K thanks to strong traffic

Chief Stores Officer John Harper said the department store retailer has seen "high customer volume across our business" so far this season.

By Ben Unglesbee • Dec. 1, 2017

Small Business Saturday sales shrink

Roughly 108 million shoppers spent $12.9 billion on Main Street, down from last year’s 112 million shoppers, who spent $15.4 billion.

By Daphne Howland • Dec. 1, 2017

Gen Z is late to holiday shopping

One third of consumers in the age group don’t start holiday shopping until after Black Friday and 15% don’t start until after Dec. 15, according to a new study. 

By David Kirkpatrick • Dec. 1, 2017

Target's online Black Friday growth beats Amazon, Walmart

The mass merchant's digital sales soared 44% over last year, while other major retailers felt a bump between 19% and 25%, according to data from Slice Intelligence.

By Daphne Howland • Nov. 30, 2017

Wayfair Black Friday weekend sales soar 53%

The online furniture retailer is in the right place at the right time as furniture buying and selling moves online.

By Dan O'Shea • Nov. 30, 2017

Amazon smashes Cyber Monday record

The online behemoth said Cyber Monday was the single biggest shopping day in the company's history, surpassing its Prime Day event for the most products ordered worldwide.

By Daphne Howland • Nov. 30, 2017

Barnes & Noble looks to hold Black Friday momentum with '12 Days of Inspiration'

The company no doubt would like to avoid repeating its fourth quarter performance last year.

By Daphne Howland • Nov. 30, 2017

What's next for the holiday season

After blockbuster Thanksgiving-Black Friday-Cyber Monday sales, retailers could be facing a drop-off. Will the good times keep rolling? The views are mixed.

By Daphne Howland • Nov. 29, 2017

Amazon, Cyber Monday spark small business growth

The results underscore not just the online retailer's dominance on the shopping day, but also the global strength of its marketplace.

By Daphne Howland • Nov. 29, 2017

Black Friday weekend beat NRF forecast by 10M shoppers

Good weather and a strong economy brought more than 174 million consumers to stores and websites over the red-letter shopping weekend. 

By Daphne Howland • Nov. 29, 2017

Abt Electronics sees a 15% holiday weekend sales jump

Single-store star Abt had a stellar start to the holiday season thanks to an emphasis on customer experience. 

By Dan O'Shea • Nov. 28, 2017

7 lessons from Cyber Monday

The online sales holiday raked in $6.6 billion — up 17% over last year — and showed the rising force of mobile in digital holiday sales. 

By Ben Unglesbee • Nov. 28, 2017

Sneakers left on the shelf despite steep Black Friday discounts

More shoppers headed to stores to find footwear last weekend, but they weren't necessarily buying, according to the NPD Group's "Sneakernomics" report.

By Daphne Howland • Nov. 28, 2017

Amazon aggressively prices Echo in holiday power play

Heading into Cyber Monday, the company heavily promoted devices with its Alexa smart assistant, a segment where it already holds a 70% market share.

By Dan O'Shea • Nov. 28, 2017

Lululemon, Nike score on Black Friday as 'retail-tainment' drives traffic

Retailers used live music and snacks to draw customers into stores, but helpful staff and well-stocked shelves didn't hurt, according to a report from Fung Global Retail & Technology.

By Daphne Howland • Nov. 28, 2017

Amazon devoured 55% of Black Friday online orders

The e-commerce giant accounted for 7.14 million of the 13 million digital transactions that occurred on the holiday.

By Dan O'Shea • Nov. 27, 2017

Walmart narrows price gap with Amazon

The company is leaving little to chance when it comes to defending its "always low prices" promise, according to a Market Track study.

By Daphne Howland • Nov. 27, 2017

Meet the winners and losers of Black Friday 2017

Here's how Best Buy, Macy's, J.C. Penney, Amazon and others fared over the blockbuster holiday shopping weekend.

By Corinne Ruff • Nov. 27, 2017