NRF: 134M will shop 'Super Saturday'

There's plenty of shopping left to do, and many are waiting for the weekend and beyond to do it, according to research from the National Retail Federation and the International Council of Shopping Centers. 

By Daphne Howland • Dec. 20, 2018

Shoppers are judging retailers by their returns process

Almost all (95%) shoppers said the experience influences whether they shop there again, according to a study from Voxware.

By Daphne Howland • Dec. 19, 2018

Will retailers' last-minute shopping plans pay off?

Seasonal shipping and BOPIS promotions may not save Christmas, but they could ease the road for procrastinating shoppers.

By Caroline Jansen • Dec. 19, 2018

Amazon toy sales surge 30%

Retailers have been locked in battle for the $11.5 billion in sales left behind by Toys R Us, and Amazon isn't the only one grabbing market share.

By Daphne Howland • Dec. 18, 2018

FedEx launches 'extra hours' for retailers during peak

The new service is intended to allow afternoon orders to be shipped same-day to better ensure delivery within two days.

By Emma Cosgrove • Dec. 17, 2018

November sales surge, fueling holiday retail

Consumer optimism took a dive, but that's not keeping Americans from spending this season.

By Daphne Howland • Dec. 14, 2018

Retail Therapy: Neiman Marcus ties up customer wallets with $150 bow

If extra cash has been burning a hole in your wallet, the department store retailer has every overpriced item you could ever need.

By Caroline Jansen • Dec. 14, 2018

Can data insights cure retail's holiday returns headache?

U.S. retailers grapple with merchandise returns all year, but it gets dramatically worse during the holidays, especially online, writes Signal's Jason Ankeny.

By Jason Ankeny • Dec. 13, 2018

Kohl's, Old Navy sprint to win the final lap of the holiday race

Both stores announced bold moves to rein in last-minute shoppers. Whose will cut through all the noise?

By Daphne Howland • Dec. 12, 2018

Amazon eyes private label toys

The e-commerce giant appears to be leveraging the popularity of its AmazonBasics private label to categories beyond consumer products.

By Daphne Howland • Updated Dec. 11, 2018

Online holiday spending so far tops $80B

Mobile and click-and-collect are helping American e-commerce smash records this year, according to Adobe's latest holiday shopping update. 

By Daphne Howland • Dec. 10, 2018

Unboxing the holiday shipping race

For big brick-and-mortar retailers, shipping discounts are an easier cost to rationalize, but digitally focused companies can have a tougher time matching promotions.

By Caroline Jansen • Dec. 7, 2018

Retail Therapy: The denim nightmare we wish was put to bed

If you've been hoarding bootcut jeans and jelly shoes in your closet for years, it may be time to break them out once again.

By Caroline Jansen • Dec. 7, 2018

Facebook pushes feature for sharing holiday gift wish lists

The social network is expanding on the collections feature it began rolling out more than a year ago to enable users to save, organize and find content.

By Dan O'Shea • Dec. 6, 2018

Half of the apparel sold at the holidays is about to be returned

Retail analysts call the problem of returns a "ticking time bomb" for the new year. 

By Daphne Howland • Dec. 6, 2018

Zulily adds mobile twist to 'white elephant' parties

Consumers in several cities can tweet at the e-marketing company for a chance to win a surprise gift.

By Robert Williams • Dec. 5, 2018

There's no place like online for the holidays

Why holiday discounts and deals keep coming well after the Black Friday weekend.

By Daphne Howland • Dec. 3, 2018

PayPal processed over $1B each on Black Friday, Cyber Monday

This holiday season is already looking like a big one for mobile payments, according to PayPal data.

By Dan O'Shea • Dec. 3, 2018

Deck the halls: Retail's vital relationship with holiday merchandising

Visual merchandising acts as a barometer of how a retailer is performing, analysts say. 

By Kaarin Moore • Nov. 30, 2018

Retail Therapy: Holiday gifts you won't want to unwrap

Holiday shopping can often be stressful, so why not give it up altogether and buy a $42 bundle of sticks for everyone on your list?

By Caroline Jansen • Nov. 30, 2018

Jet's Cyber Monday revenue plummeted 39%

Parent company Walmart performed well, as did Kohl's, Nordstrom and Amazon, according to an Edison Trends report.

By Dan O'Shea • Nov. 30, 2018

Shoppers turn to BOPIS to reduce holiday stress

A study by GPShopper reveals that 67% of consumers want to try buy online, pick-up in-store options this season.

By Dan O'Shea • Nov. 29, 2018

Simon installs 'Launchpad' to showcase new products in malls

The mall owner released a platform with entertainment-based tech experiences and new products.

By Dan O'Shea • Nov. 28, 2018

A look inside Bonobos' Cyber Monday Ninjapalooza

Now on its eighth year, the in-house event was created to fulfill the onslaught of customer orders.

By Lara Ewen • Nov. 28, 2018

Amazon reports biggest shopping day on Cyber Monday

Customers globally are flocking to the e-commerce giant for the holidays, but in the U.S. the best deals in some categories are found elsewhere.

By Daphne Howland • Nov. 27, 2018