Facebook pushes feature for sharing holiday gift wish lists

The social network is expanding on the collections feature it began rolling out more than a year ago to enable users to save, organize and find content.

By Dan O'Shea • Dec. 6, 2018

Half of the apparel sold at the holidays is about to be returned

Retail analysts call the problem of returns a "ticking time bomb" for the new year. 

By Daphne Howland • Dec. 6, 2018

Explore the Trendline➔

How retailers can win over shoppers during the holidays

Retailers are pulling all the levers to drive loyalty during the industry’s all-important quarter.

By Retail Dive staff

Zulily adds mobile twist to 'white elephant' parties

Consumers in several cities can tweet at the e-marketing company for a chance to win a surprise gift.

By Robert Williams • Dec. 5, 2018

There's no place like online for the holidays

Why holiday discounts and deals keep coming well after the Black Friday weekend.

By Daphne Howland • Dec. 3, 2018

PayPal processed over $1B each on Black Friday, Cyber Monday

This holiday season is already looking like a big one for mobile payments, according to PayPal data.

By Dan O'Shea • Dec. 3, 2018

Deck the halls: Retail's vital relationship with holiday merchandising

Visual merchandising acts as a barometer of how a retailer is performing, analysts say. 

By Kaarin Moore • Nov. 30, 2018

Retail Therapy: Holiday gifts you won't want to unwrap

Holiday shopping can often be stressful, so why not give it up altogether and buy a $42 bundle of sticks for everyone on your list?

By Caroline Jansen • Nov. 30, 2018

Jet's Cyber Monday revenue plummeted 39%

Parent company Walmart performed well, as did Kohl's, Nordstrom and Amazon, according to an Edison Trends report.

By Dan O'Shea • Nov. 30, 2018

Shoppers turn to BOPIS to reduce holiday stress

A study by GPShopper reveals that 67% of consumers want to try buy online, pick-up in-store options this season.

By Dan O'Shea • Nov. 29, 2018

Simon installs 'Launchpad' to showcase new products in malls

The mall owner released a platform with entertainment-based tech experiences and new products.

By Dan O'Shea • Nov. 28, 2018

A look inside Bonobos' Cyber Monday Ninjapalooza

Now on its eighth year, the in-house event was created to fulfill the onslaught of customer orders.

By Lara Ewen • Nov. 28, 2018

Amazon reports biggest shopping day on Cyber Monday

Customers globally are flocking to the e-commerce giant for the holidays, but in the U.S. the best deals in some categories are found elsewhere.

By Daphne Howland • Nov. 27, 2018

Mobile shopping app downloads surged on Black Friday

Over half a million first-time users downloaded one of the top 10 mobile shopping apps on Black Friday, according to a report by Sensor Tower.

By Dan O'Shea • Nov. 27, 2018

Lost Toys R Us shoppers are going to American Girl, Kmart

Retail chains have made assertive moves in merchandising and marketing to grab share left by the toy giant's demise.

By Daphne Howland • Nov. 27, 2018

Small Business Saturday reaches $17.8B high

But the number of shoppers frequenting local stores and restaurants on the sales day declined again this year, according to a report from the National Federation of Independent Business and American Express.

By Daphne Howland • Nov. 27, 2018

Cyber Monday spending hits record $7.9B

Retailers are finally seeing meaningful numbers from mobile, and are reaping the benefits of click-and-collect services, according to Adobe Analytics.

By Daphne Howland • Nov. 27, 2018

Amazon stays quiet on cybersecurity breach

The e-commerce giant is providing few details about a leak of customer names and emails right before Black Friday.

By Daphne Howland • Nov. 26, 2018

Payless debuts holiday pop-up stores

The shoe retailer is working with a much smaller brick-and-mortar footprint after its bankruptcy last year.

By Daphne Howland • Nov. 26, 2018

Reporter's Notebook: A shopper's take on Black Friday

Going out on Black Friday isn't just a great way to get Christmas presents — it's also a great way to see where retailers hit or missed on the biggest shopping day of the year.

By Cara Salpini • Nov. 26, 2018

The winners and losers of Black Friday 2018

Some retailers delighted customers with promotions and free shipping while others crashed and burned. 

By Kaarin Moore • Nov. 25, 2018

Early indicators reveal a strong Black Friday

Post-Thanksgiving traffic and early online shopping numbers point to a robust holiday shopping season. 

By Kaarin Moore • Nov. 23, 2018

Retailers to see 75% increase in social media during the holidays

The last two months of the year represent a huge spike in social media messages for retailers, making the busiest time of the year a little busier.

By Dan O'Shea • Nov. 21, 2018

FAO Schwarz returns to New York

The dance piano is back where it belongs, and the iconic retailer's new Rockefeller Plaza location has new experiences in store.

By Daphne Howland • Nov. 21, 2018

A lesson in chaos engineering as Black Friday, Cyber Monday loom

An hours-long outage could push a business into the red on the largest retail weekend of the year.

By Alex Hickey • Nov. 21, 2018

DSW cashes in on AR 'smile meter' for Black Friday

A full-screen ad asks mobile users to smile at their smartphone camera to measure their happy expressions and earn a discount.

By Robert Williams • Nov. 21, 2018