Publix ranks first in customer satisfaction among retail pharmacies

Target and Kroger also held high marks for satisfactory service among pharmaceutical consumers.

By Philip Nations • Sept. 19, 2013

Walgreen switching to exchanges for employee healthcare

Here's what the move will mean for the chain's workforce.

By Brian Warmoth • Sept. 18, 2013

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

ShopperTrak expects increased retail sales for holiday shopping season

The analytics firm points out why retailers have little time to procrastinate.

By Philip Nations • Sept. 18, 2013

Toys 'R' Us announces steep loss in Q2 sales

But the company remains optimistic about this upcoming holiday season.

By Philip Nations • Sept. 18, 2013

Starbucks tells gun advocates to leave the guns at home

CEO Howard Schultz released an open letter to the public on Tuesday addressing the controversy.

By Philip Nations • Sept. 18, 2013

Canadian court approves Loblaw’s takeover of Shoppers Drug Mart

The court ruling is conditional on compliance with the Competition Act of Canada.

By Philip Nations • Sept. 17, 2013

Pinterest helping to cultivate ‘reverse showrooming’ trend in retail

A recent study shows promising numbers for retailers who want leverage the social network for sales.

By Philip Nations • Sept. 17, 2013

REI faces confusion, surge in returns

The outdoor equipment retailer altered its long-established policies this year, but questions linger.

By Brian Warmoth • Sept. 16, 2013

Hello? Are you there? Fresh & Easy ignores social-media comments on company sale

Two mergers prompt two very different responses in social media. Kudos to Albertsons. Bronx cheers to Fresh & Easy.

By Paul Conley • Sept. 13, 2013

D.C. Mayor vetoes living wage bill, council considers override

Vincent Gray says he will pursue a more universal minimum wage increase for workers.

By Philip Nations • Sept. 13, 2013

Former Bed, Bath & Beyond exec heads to Family Dollar

Jeffrey Macak will serve as the company’s new VP of supply and distribution.

By Philip Nations • Sept. 12, 2013

Saks fails to attract alternate bids ahead of merger

Saks' deal with Hudson’s Bay can now take another step forward.

By Philip Nations • Sept. 12, 2013

Study: Shoppers want easier-to-use mobile retail apps, or else

Ease-of-use and fast load times are the number one demand for in-store shoppers.

By Philip Nations • Sept. 12, 2013

McDonald’s begins testing new mobile payment app

Could m-commerce further boost the company’s current customer base?

By Philip Nations • Sept. 12, 2013

Luxury footwear company names new CEO, plans to expand

Wayne Kulkin will be appointed to chief executive for the brand, helping lead the global expansion.

By Philip Nations • Sept. 11, 2013

Upscale coffee boutique files suit against J.C. Penney

The allegations claim J.C. Penney is responsible for breach of contract with the company.

By Philip Nations • Sept. 11, 2013

Walmart offers new smartphone trade-in program

The big box retailer will start the new service on Sept. 21.

By Philip Nations • Sept. 11, 2013

What will Apple’s new iPhones offer mobile commerce?

Less expensive devices could mean new audiences for e-retailers.

By Philip Nations • Sept. 11, 2013

Apple debuts new architectural design for future retail space

Will the new layout help further increase Apple’s in-store traffic?

By Philip Nations • Sept. 10, 2013

Tuesday Morning names new executive to fill three vacancies

Jeffrey Boyer will resign from his position with 24 Hour Fitness Worldwide.

By Philip Nations • Sept. 10, 2013

Giant – Landover president resigns to pursue other opportunities

Anthony Hucker’s resignation with the company becomes effective on Sept. 13.

By Philip Nations • Sept. 9, 2013

UPDATE: Neiman Marcus sold in $6B deal

Speculation turned out to be on target.

By Philip Nations • Sept. 9, 2013

Former Clorox executive will join Nature’s Sunshine Products

Beth Springer gets set to begin her tenure on the company’s board of directors.

By Philip Nations • Sept. 9, 2013

Deep discounts for back-to-school shoppers come with a sales jump

Same-store sales at nine U.S. retail chains rose 2.9% during August.

By Philip Nations • Sept. 6, 2013

5 ways retail's biggest players are rethinking brick-and-mortar stores

Wal-Mart and Apple want satisfied customers, but cost-cutting has inspired a few in-store changes as well.

By Michal Magušin • Sept. 6, 2013