Consumer Trends: Page 147
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Hospital, health systems partner with more retailers
The Affordable Care Act is a catalyst for new and closer affiliations between retail pharmacies and health care providers.
By Daphne Howland • May 19, 2014 -
Deep Dive
Are retail drones just pie in the sky?
Turns out Amazon is serious about using drones to speed up fulfillment. But how feasible are they for retailers?
By Daphne Howland • May 19, 2014 -
Explore the Trendlineâž”
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TrendlineHow artificial intelligence is shaping retail
More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.
By Retail Dive staff -
Retrieved from Apple on October 22, 2013
Tablet m-commerce may soon outpace phones
But the study found that computers are still largely preferred for online shopping.
By Daphne Howland • May 16, 2014 -
Pinterest working with retailers to test ads
The social media network doesn’t want its “Promoted Pins” effort to bum out users.
By Daphne Howland • May 16, 2014 -
Report: Retailers can take advantage of increased "webrooming"
Many shoppers are avoiding shipping fees or delays by shopping online but buying in store.
By Daphne Howland • May 15, 2014 -
Kohl's plans major management changes
CEO Kevin Mansell, under pressure from the board, is seeking a merchandising executive who could eventually succeed him.
By Daphne Howland • May 14, 2014 -
Commerce Department reports slow April sales growth in retail
The monthly report shows that consumers held back a bit after hitting stores heavily in March.
By Daphne Howland • May 13, 2014 -
While e-commerce grows, brick and mortar will be just fine
A five-year retail forecast report by Forrester Research finds growth in all retail sectors and dispels some myths about physical stores.
By Daphne Howland • May 13, 2014 -
Wages likely to rise this year
Even without a nationwide minimum wage increase, wages could increase as retailers compete for workers in a healthier economy.
By Daphne Howland • May 13, 2014 -
Study shows ignoring non-moms costing retailers
By overemphasizing motherhood over “otherhood,” retailers are leaving money on the table, according to a new book and corresponding study.
By Daphne Howland • May 12, 2014 -
Apple speeds up returns to drive e-commerce
Despite the costs, the electronics retailer is hoping to boost website sales by being more responsive with returns.
By Daphne Howland • May 12, 2014 -
Deep Dive
What's the rush for same-day delivery?
Amazon has sparked a competition in same-day delivery. But why? And where will it go?
By Daphne Howland • May 12, 2014 -
RadioShack to close far fewer stores than planned
With lenders balking at its plan to close more than 1000 stores, the electronics retailer will try to save money some other way.
By Daphne Howland • May 9, 2014 -
Mobile driving healthy e-commerce growth
Mobile and email conversion rates are rising, according to a profile of 100 retailers by their e-commerce software vendor.
By Daphne Howland • May 9, 2014 -
Retailers fighting for internet neutrality
More than 100 companies signed a letter to the FCC urging against varied pricing for web companies.
By Daphne Howland • May 9, 2014 -
Deep Dive
That all-American retail appeal
The "Made in USA" label has proved to be an alluring—though sometimes elusive—tag for many retailers.
By Kelsey Lindsey • May 9, 2014 -
Mobile sales shoot up in April
Shoppers are increasingly more at ease when completing m-commerce transactions.
By Daphne Howland • May 8, 2014 -
Texting emerges as key to customer service
Consumers prefer live text help rather than web chats, though they still want to complain on the old-fashioned telephone.
By Daphne Howland • May 8, 2014 -
ShopRunner to launch in China thanks to Alibaba deal
The deal will make it easier for many U.S. retailers to enter the growing Chinese market.
By Daphne Howland • May 8, 2014 -
FedEx to charge more for large retail shipments
The change will affect bulk orders of items and any retailers conducting steady e-commerce business.
By Daphne Howland • May 8, 2014 -
Apple rises to No. 2 in e-commerce
The electronics and app retailer overtakes Staples and edges somewhat closer to No. 1 Amazon.
By Daphne Howland • May 7, 2014 -
Same-day delivery market heats up
Google, eBay, and other startups are now offering same-day delivery in select cities.
By Daphne Howland • May 7, 2014 -
Study finds in-store more convenient than online
Consumers are swinging back to the physical store for good customer service and ease of shopping.
By Daphne Howland • May 6, 2014 -
Lowe's, home improvement website partner on pro directory
The companies are comparing the service to Angie's List, but there is no way to post or find negative reviews.
By Daphne Howland • May 6, 2014 -
Kmart adds specialty pharmacy services
The retailer, which runs 800 pharmacies nationwide, will provide medication and expertise for several severe chronic conditions.
By Daphne Howland • May 6, 2014
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