eBay February auction sales drop 26%

Looks like shoppers habits may be changing as the marketplace’s direct sales rose 8.6% and more sellers turn to Amazon.

By Daphne Howland • March 11, 2015

Consumers want rewards for information: survey

The Accenture survey also found that most consumers want to limit retailers' access to their personal data. 

By Ian P. Murphy • March 10, 2015

Explore the Trendline➔

Gen Z and the next-generation consumer

If there's anything retailers want more than financial stability right now, it's to understand Gen Z. 

By Retail Dive staff

Members only: 4 ways retailers are locking in loyal customers

Retailers have long run loyalty programs with special perks. But are paid memberships the future?

By Daphne Howland • March 9, 2015

Retailers hit hard by February weather: Reports

But retailers’ omnichannel efforts are indeed paying off in their physical stores, according to Euclid’s monthly benchmark report.

By Daphne Howland • March 6, 2015

Weather chills economy's progress: Reports

Consumer confidence dipped in February, which economists attributed to harsh weather in much of the country.

By Daphne Howland • March 2, 2015

Navigating the pluses and minuses of the plus-size market

Are retailers that neglect the plus-size market leaving money on the table?

By Daphne Howland • Feb. 25, 2015

Customer satisfaction with brick-and-mortar dips: Report

While traditional physical retailers seem to falter, their websites helped boost satisfaction with e-commerce, according to the American Customer Satisfaction Index.

By Daphne Howland • Feb. 19, 2015

US e-commerce exceeds $300B in 2014

The U.S. Commerce Department also said that fourth quarter sales accounted for 31.4% of online sales for the year.

By Daphne Howland • Feb. 18, 2015

Retail sales to rise 4.1% this year: NRF

The economy has gained enough momentum to foster the biggest retail gains since 2011’s 5.1% increase.

By Daphne Howland • Feb. 13, 2015

Birchbox and Story: Two retail stores redefining the shopping experience

These two New York City stores offer a peek at the future of brick-and-mortar. 

By Kelsey Lindsey • Feb. 10, 2015

Zara parent ends use of angora wool after animal-rights protests

Spanish fast-fashion company Inditex joined other major retailers that have stopped manufacturing with the textile after protests from PETA. 

By Daphne Howland • Feb. 10, 2015

Mobile driving retail disruptions: PwC

PricewaterhouseCoopers’ Global Total Retail Survey looked at four disruptions to retail this year, with mobile compounding most of them. 

By Daphne Howland • Feb. 10, 2015

Gas prices see first increase since June

The price of fuel is still down, but the free-fall may be over—and with it, any benefit to retailers.

By Daphne Howland • Feb. 9, 2015

Michael Kors, Swatch to join the wearable wave

Although wearables is a segment yet to prove itself, there’s a lot of activity ahead of the Apple Watch debut.

By Daphne Howland • Feb. 6, 2015

A third of shoppers reluctant to buy over data security fears: study

And nearly two-thirds of consumers say that retailers on and offline aren’t doing enough to protect their personal information.

By Daphne Howland • Feb. 4, 2015

Gas is down and the dollar's up. What does that mean for retail?

The value of the dollar and gas prices have a major impact on retail—both good and bad.

By Daphne Howland • Feb. 3, 2015

Majority of retailers say mobile all about brick-and-mortar

A new study shows that mobile is routinely being treated as a channel to increase sales at physical stores.

By Daphne Howland • Feb. 2, 2015

More faltering malls to close in 2015: study

The fortunes of the U.S. mall mirror the fortunes of the country's haves and the have-nots, according to research by Green Street Advisors.

By Daphne Howland • Jan. 29, 2015

Mobile shoppers spend 125% more in all categories: study

The study from MarketLive found that consumers are beginning their shopping journeys on phones, even when they buy things online or at the store.

By Daphne Howland • Jan. 28, 2015

Going small is getting big: The rise of small format stores

As demographics change and urban centers thrive, more big box stores are scaling down.

By Daphne Howland • Jan. 27, 2015

Eco-fashion retailer Reformation starting lower-priced line

The new line, called “Obvious,” has prices that range from $28 to $178.

By Daphne Howland • Jan. 27, 2015

Consumer use of mobile apps smaller than retailers believe: study

A recent study found that 42% of smartphone users prefer to search on the mobile web, compared to 20% that prefer apps.

By Daphne Howland • Jan. 26, 2015

B Corps: The business of doing good business

Benefit corporations and certified B corps add a layer of responsibility to retailers' overall business goals, and may be beneficial to a company's long-term objectives.  

By Daphne Howland • Jan. 23, 2015

Wal-Mart launches in-store tax refund pickup

Introducing yet another financial service for customers, even Wal-Mart shoppers without bank accounts can collect their income tax refunds in cash at any U.S. store.

By Daphne Howland • Jan. 21, 2015

Retailers, your customers want to 'click and collect'

A recent survey found that more than 75% of participants consider in-store pickup "important." Here's how retailers can achieve this omnichannel effort. 

By Daphne Howland • Jan. 15, 2015