How retailers are shaking up healthcare delivery in a post-ACA world

There’s more disruption than meets the eye as drugstores and other retailers begin to provide healthcare services in addition to traditional health and beauty products.

By Daphne Howland • June 8, 2015

Are your best customers cheating on you?

Customers are mysterious, fickle, and always right. But with the right data, you can predict and change their behavior until it’s “right” for you too.

June 8, 2015

Explore the Trendline➔

How artificial intelligence is shaping retail

More retailers are leaning on AI as a tool, tapping into the tech to improve customer service and support supply chain functions.

By Retail Dive staff

IRCE 2015 Roundup: Channeling change to stay relevant in retail

Conference speakers emphasized the digital revolution's accelerating rate of progress. 

By Ian P. Murphy • June 5, 2015

UPS' 4th annual 'Pulse' survey reveals advantage of multichannel approach

Mobile is driving changes in buyer behavior online and offline, the study released during IRCE found.

By Ian P. Murphy • June 4, 2015

Apple Watch is company's biggest launch to date

The retail giant is expected to ship five million products in the first three months of its release. 

By Ian P. Murphy • June 2, 2015

Will class-action suit against J.C. Penney force retailers to pull up 'price anchor'?

The result of the retailer's case could reverberate though the industry and hinder widespread use of the practice of layering discounts on made-up prices.

By Daphne Howland • June 1, 2015

Will the sharing economy shake up retail?

'NOwners' cite sustainability in buying or renting used goods. 

By Ian P. Murphy • May 29, 2015

Alibaba is the most valuable retail brand in the world: report

Chinese e-commerce giant passes Amazon, Wal-Mart in rankings. 

By Ian P. Murphy • May 28, 2015

In reversal, Ikea embraces furniture 'hacks,' plans its own kit

In a remarkable about-face, the furniture retailer has gone from cracking down on Ikea “hackers” to considering the sale of “hack kits.”

By Daphne Howland • May 27, 2015

'Brand Mavens' key to retailers' long-term success: report

Survey identifies a new segment of loyal, influential consumers. 

By Ian P. Murphy • May 27, 2015

Studies find outlets disappoint in quality, price

Prices at retailers' regular stores are often lower than prices at their outlets, according to a study from Haynes and Company.

By Daphne Howland • May 21, 2015

Simon Property sprucing up several malls with $1B investment

There are plenty of malls in the U.S. that have seen drastic decreases in traffic and severe neglect, but others continue to thrive. 

By Daphne Howland • May 19, 2015

Costco launches gamified referral campaign

The program rewards current members with Procter & Gamble goods.

By Ian P. Murphy • May 19, 2015

Retail Therapy: Ikea wants to serve you breakfast in bed

And Whole Foods is looking to attract all the hip cool kids.

By Kelsey Lindsey • May 15, 2015

Study finds digital's influence on retail growing at a 'rapid pace'

This could have dire consequences for retailers as they shape their sales and growth strategies, according to Deloitte Digital.

By Daphne Howland • May 14, 2015

Messaging apps lead mobile usage in most key markets: study

While the rest of the world favors mobile messaging apps, the U.S. depends on social media with Facebook and Instagram leading. 

By Ian P. Murphy • May 14, 2015

The good and bad of couture collaborations

Stores seeking a cheap-and-chic image with limited-edition collections need to know both the benefits and challenges of these collaborations. 

By Ian P. Murphy • May 13, 2015

Wage increases bring retailers positive PR—sometimes

While the majority of Americans support an increase to the minimum wage, businesses' opposition to workers' demands isn't quickly forgotten.  

By Ian P. Murphy • May 13, 2015

Retail Therapy: Scandalous gowns, high tech heels, and communist e-commerce

North Korea launches its first e-commerce operation while James Franco pens an ode to McDonald's. 

By Kelsey Lindsey • May 8, 2015

Wage gains miss expectations, fuel cuts fail to boost spending: reports

The results come as retailers wait for the improving economy to steady their fortunes.

By Daphne Howland • May 8, 2015

Cautious spending continued in April: report

Euclid Analytics says that an improvement in traffic was thanks largely to Easter and promotional activity—something retailers may not want to hear.

By Daphne Howland • May 8, 2015

Mother's Day could see a record-setting $21.2B in sales this year: NRF

Spending will rise this year, but flowers and restaurants will benefit the most, according to the National Retail Federation.

By Daphne Howland • May 4, 2015

Retail Therapy: Jeff Bezos' questionably-shaped rocket takes off!

And some tattoo troubles with Apple Watch. 

By Kelsey Lindsey • May 1, 2015

Women's sportswear: Once last, now gaining fast

Sports apparel is no longer just about performance, but also technology and fashion. And in all categories, women are driving the market in a major way.

By Daphne Howland • April 29, 2015

What's hot this season? Ask Google

Google unveiled its first fashion trends report Monday that offers a cohesive view on fashion trends that could be useful to retailers.

By Daphne Howland • April 28, 2015