Users say sponsored social media posts highly effective

Paid social media messaging beats everything but TV in a new survey. 

By Ian P. Murphy • Nov. 19, 2015

Survey: Retailers fail to respond to 83% of social media messages

Sprout Social's latest index finds customer engagement is lacking and misplaced. 

By Ian P. Murphy • Nov. 19, 2015

Explore the Trendline➔

Digital innovation and technology trends in retail

Generative AI and TikTok Shop have replaced the metaverse and NFTs as the hot topics of the day — here’s a look at how brands are using them.

By Retail Dive staff

Why Amazon's Black Friday could disrupt the retail holiday

And the e-retail giant’s mobile app seems ready for Prime time.

By Daphne Howland • Nov. 19, 2015

There's more to holiday shopping than Star Wars

Other licensed toys and technology will drive holiday sales for both adults and children this year. 

By Ian P. Murphy • Nov. 18, 2015

Survey finds teens favor Forever 21 as top brand

Victoria's Secret, Nike, and H&M also make the top 10 spots in the survey polling teens in-the-know. 

By Ian P. Murphy • Nov. 18, 2015

Retailers facing an uncertain season heading into Black Friday

With decidedly mixed earnings reports, terror attacks in Paris, and changing consumer priorities, it’s hard to know what Black Friday will be like this year.

By Daphne Howland • Nov. 18, 2015

Surprise! Cyber Monday a big day for stores too

More than 70% of Americans plan to shop Thanksgiving weekend.

By Daphne Howland • Nov. 17, 2015

Survey: 93% of millennials plan to shop Black Friday or Cyber Monday

The digital-savvy demographic will webroom as the shopping season ramps up. 

By Ian P. Murphy • Nov. 17, 2015

Star Wars has the retail Force this year

“The Force Awakens” merchandise is expected to bring in some $2 billion the last four months of 2015.

By Daphne Howland • Nov. 17, 2015

Are Americans addicted to discounts?

Full-price retailers are suffering the effects of habits formed during recession. 

By Ian P. Murphy • Nov. 17, 2015

Why Urban Outfitters is buying a pizza chain

While investors and some observers were dubious of the move, many retailers have long had eateries to keep customers in their stores.

By Daphne Howland • Nov. 17, 2015

Does Black Friday need a makeover?

It’s not a day anymore. But even as a concept, Black Friday may no longer hold much purpose for retailers.

By Daphne Howland • Nov. 16, 2015

Creating wish lists is now a leisure-time activity

Retailers are responding with apps that help shoppers detail their holiday wants. 

By Ian P. Murphy • Nov. 16, 2015

Experts say all retailers suffering as consumer habits shift

Changing shopping priorities, a shift to off-price approaches, and movement toward e-commerce are hurting retailers, experts say.

By Daphne Howland • Nov. 16, 2015

J.C. Penney maintains 'Black Friday creep' with earlier Thanksgiving opening

Opening at 3 p.m. on Thanksgiving this year, the chain will have a three-hour lead on competitors. 

By Ian P. Murphy • Nov. 16, 2015

Wal-Mart CEO betting on a huge holiday season for toys this year

But competition is expected to be fierce in the market, with many retailers offering the same toys and shoppers using phones to find the best deals.

By Daphne Howland • Nov. 16, 2015

Nordstrom's 'ugly Hannukah sweater' sparks Internet protests

The sweater was seen as perpetuating Jewish stereotypes. 

By Daphne Howland • Nov. 16, 2015

Retail Therapy: Playboy wants to put the clothes back on (literally)

Every week we bring you the most interesting retail reads from around the Web. 

By Kelsey Lindsey • Nov. 13, 2015

Retail sales see muted rise in October

More Americans seem to be spending their savings from lower gas prices on basics like rent and splurges like eating out.

By Daphne Howland • Nov. 13, 2015

Even Wal-Mart will ease up on Black Friday

With deals throughout the season, the retailer joins others in making Black Friday a less meaningful day for brick-and-mortar.

By Daphne Howland • Nov. 13, 2015

How Amazon does the holidays: No Santa, but plenty of deals

There may be no store Santa to meet or even store shelves to decorate, but Amazon appears to be more than ready for the holidays.

By Daphne Howland • Nov. 11, 2015

Nordstrom putting the holidays on hold until Black Friday

Stores will stay closed on Thanksgiving, and the retailer won't unveil its holiday fare until the big shopping day. 

By Ian P. Murphy • Nov. 11, 2015

Retail Therapy: Overstock hoarding $10M in gold and silver for financial crisis

Every week, we bring you the best retail reads from around the Web. 

By Kelsey Lindsey • Nov. 6, 2015

Report: Shoppers take their frustrations out on Black Friday/Cyber Monday

Consumers who have had bad experiences at retailers during the year are holding a grudge at the holidays.

By Daphne Howland • Nov. 6, 2015

Changes at Jos. A. Bank hurting Men's Wearhouse

Men's Wearhouse is scaling back some of Jos. A. Bank's aggressive discounts—and its customers aren’t happy.

By Daphne Howland • Nov. 6, 2015