Welcome to The Backroom, a window into what goes on behind the scenes as the Retail Dive team covers the stories and trends reshaping retail. You can check out all our podcast episodes (past and present) here and listen on Apple Podcasts, Stitcher, iHeartRadio and Spotify.
Walmart and Target earnings marked a sudden swing in sentiment around the retail industry this year. After a boom year of 2021 — which saw sales increases and fat profit margins for many retailers even amid rising supply chain costs — customers are starting to make hard decisions on purchases.
Sharp spikes in gas and food prices led to pullbacks in discretionary spending on some general merchandise categories, which hurt Walmart’s category mix and led Target to mark down items so it could refresh stores.
Middle- and lower-income shoppers are feeling the pain of inflation. That is threatening sales levels for those who operate in discretionary categories even as their own freight and labor costs are rising.
In this episode of The Backroom, Ben Unglesbee and Daphne Howland discuss what’s going on with the consumer right now and it means for retailers big and small.