Dive Summary:
- Popular online merchant eBay has announced its release of the new eBay Now app, allowing customers to receive same-day delivery on ordered merchandise, for a flat fee of $5.
- Consumers in New York, San Francisco, and San Jose can already download the new app and the new program will be released nationwide this summer.
- “We’ll have scheduled delivery,” states Dave Ramadge, director of eBay Now. “You can decide if you want your (purchased item to be delivered) in an hour or, if you’ll be in a meeting, in two hours.”
From the article:
An eBay Now valet, decked out in the company’s colorful insignia, arrived in about 30 minutes by bicycle. She’d grabbed the charger at Best Buy and zipped through the downtown traffic. For now, all of these valets are employed by eBay, but as the program extends to new cities, eBay may well hire couriers from outside contractors.
