Conversational Commerce: 5 trends to watch in 2019
Here's everything you need to know about NRF's Big Show and what it signals for the year ahead.
Welcome to Conversational Commerce, the podcast where we break down the biggest retail news and trends with executives, thought leaders and the Retail Dive team. You can check out all our episodes here and listen on iTunes or Stitcher.
NRF's annual Big Show has come and gone, leaving industry insiders highly caffeinated and psyched up for the year ahead.
This year, the Retail Dive team divided and conquered to take in everything from the main stage events and smaller panels to one-on-one executive interviews and technology on the show floor. On the podcast, Conversational Commerce host and reporter Corinne Ruff sat down with Managing Editor Liza Casabona, and Editors Cara Salpini and Kaarin Vembar to share insight on the trends from the show that will continue to define the year.
It's no surprise that tech is always front and center, but surprisingly so were conversations about diversity and inclusion, especially when it came to supporting women at all levels of organizations. While big-box retailers like Walmart, Target and Lowe's are transforming themselves, direct-to-consumer brands are taking a bolder stand than ever.
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